Real-World Case Studies and Customer Success Stories with Aria

Comcast Technology Solutions used Aria Systems to unify billing for 18 business lines. They replaced three legacy billing systems with... a single automated platform. The new solution enabled faster order-to-invoice processing, sometimes under an hour. Finance teams gained flexibility to launch new products and manage complex rate cards. CTS improved operational efficiency, increased revenue, and boosted customer satisfaction.
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Jysk Fynske Medier (JFM), Denmark’s second largest private media group, needed to digitize their business. They chose Aria Systems for... its flexible platform, product bundling, and pricing options. The Aria platform also offered API solutions for integration with other companies. JFM reaches over 2.5 million customers weekly and runs multiple news websites.
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Aria Billing Cloud helped DPG Media Group onboard over 2 million subscribers from 58 newspaper titles. DPG Media unified all... print and digital customer accounts into one system. The platform enabled faster service and new product and pricing offers. Aria's team worked closely with DPG Media to complete a successful migration. DPG Media now pursues new revenue with creative services and pricing models.
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Aria Systems helped Berlingske Media manage both print and digital subscriptions in one platform. Berlingske Media replaced its legacy ERP... with Aria’s cloud billing and monetization solution. The company launched new recurring revenue models and bundled products for digital and print. Berlingske Media reduced delivery costs and customer complaints. The new system improved customer retention and operational efficiency.
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ENet used Aria Billing Cloud, integrated with Salesforce Communications Cloud, to launch new fiber internet and 5G services in Guyana. The solution automated... order-to-cash processes and added new payment and banking options. ENet improved billing efficiency and customer experience. The implementation finished in just over a quarter. ENet now has more billing automation and agility for future growth.
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M1 used Aria Systems and Salesforce to transform its BSS architecture for 5G. The company wanted to support both B2B... and B2C markets with more agile and cost-efficient IT. M1 faced challenges in adapting to 5G and needed a flexible, cloud-native solution. With Aria Systems, M1 improved digital engagement and monetization. The new system helps M1 diversify and automate concept-to-cash processes.
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ENet, Guyana’s leading telecommunications provider, needed a new cloud-native billing solution. They wanted a system that could scale, support advanced... billing models, and integrate with Salesforce Communications Cloud. ENet chose Aria Billing Cloud to drive rapid product launches and support new monetization strategies. The solution improved their billing agility and helped them achieve their digital transformation goals.
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Arlo used Aria Systems to help move out of its parent company. Aria supported Arlo as it grew from home... security into personal security. Arlo launched Arlo Safe in November 2022. With Aria, Arlo cut churn from double digits to 2.6%. The solution helped Arlo expand its subscription services.
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Aria Systems helped a leading global networking company launch its first IoT-enabled security camera with subscription services. The company needed... to move from one-time sales to recurring revenue but lacked a billing platform for subscriptions and bundles. Aria’s cloud-based monetization platform enabled rapid product launches, cutting time-to-market by 50%. The company scaled from hundreds to 695,000 accounts in under two years. Aria’s integration with existing systems and tax engines supported fast growth and easy expansion into 40 countries.
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Hootsuite partnered with Aria Systems in 2010. Hootsuite used Aria to improve engagement. The partnership led to top and bottom... line returns. Hootsuite is a leading social media management platform. Over 12 million users rely on Hootsuite worldwide. The case highlights business growth and efficiency gains.
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Hootsuite used the Aria Subscription Billing Platform to launch a freemium model and manage over 100,000 monthly transactions. The platform enabled... secure online payments, automated invoicing, and multi-language support. Hootsuite rolled out new services and promotions quickly, growing its customer base by more than 40% in six months. The Aria Platform gave Hootsuite better business visibility and helped multiple departments track key metrics. This integration allowed Hootsuite to scale globally and focus on product innovation.
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Aria Billing Cloud helps Experian unify and standardize billing systems worldwide. Experian expanded its use of Aria to Europe, Africa,... Latin America, and Asia–Pacific. The platform supports complex financial services billing and adapts to local regulations and payment systems. Experian's CFO says Aria enables streamlined business processes and global scalability. The five-year contract extension shows Experian's trust in Aria for global billing transformation.
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Mindbody used Aria Systems to automate billing and dunning processes. Manual invoicing and provisioning caused revenue leakage and slow customer... service. Aria integrated with Mindbody’s platform and Salesforce CRM, automating notifications and payment updates. This reduced revenue leakage and improved tax compliance with Avalara AvaTax. Customer service became faster and more accurate, increasing customer satisfaction.
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Experian needed to manage billing across many new acquisitions, each with its own system. The company faced inefficiencies and risks... from using multiple billing platforms. Experian chose Aria Systems to replace these systems. Aria now supports Experian’s B2B billing needs worldwide. Experian relies on Aria as its preferred billing partner.
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Subaru chose Aria Systems to help launch new connected car products and services. The goal was to improve safety and... support for Subaru customers. Aria enabled Subaru to bring new offerings to market faster. This helped Subaru deliver more products quickly. The focus was on customer safety and timely support.
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