Answerbase Overview
This is a summary of the comprehensive capabilities and benefits of Answerbase based on over 510 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Answerbase, AnswerHub, inSided, livepro, DokuWiki, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Answerbase is right for your needs? Our Cuspera AI engine can evaluate how Answerbase fits your specific business needs, industry, and context. Get your personalized assessment report today.
Answerbase supports business activities such as:
- Engagement Management
- Knowledge Management
- Helpdesk Management
- Content Management
- Collaboration
Answerbase can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Increase Customer Life Time Value, Enhance Customer Relationships, Establish Thought Leadership, etc. It can help manage these activities if you use Website User Generated Content and Blogs for these needs. As a solution, Answerbase's capabilities include SEO, Widgets, Gamification, etc.
Answerbase Publishing Vertical is its biggest customer base.
Reviews
"...Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform...." Peer review
Cuspera Reviews
8 buyers and buying teams have used Cuspera to assess how well Answerbase solved their Knowledge Management needs. Cuspera uses 510 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Answerbase.
Use Cases
Peers recommend Engagement Management , Knowledge Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Answerbase.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Website |
4.88/5 ★ |
"...Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform...." Peer review |
| engaging and following up |
4.85/5 ★ |
"...Answerbase is laser focused on generating measurable business value through engaging customers on product, service and content pages. ..." Customer Engagement Software |
| Knowledge Management with Website, User Generated Content and Blogs |
4.87/5 ★ |
"...Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site...." Peer review |
| sharing knowledge |
3.42/5 ★ |
"...Answerbase is a Q&A knowledge sharing platform, allowing your users to effectively request information and receive answers from the most capable resource while automating the answering of questions by up to 60%...." Peer review from Lumin Creative |
| Helpdesk Management |
4.78/5 ★ |
"...The other best thing was the prompt, patient and helpful support...." Peer review by Jeremy Paul |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Website |
4.88/5 ★ |
"...Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform...." Peer review |
|
| engaging and following up |
4.88/5 ★ |
| Knowledge Management with Website, User Generated Content and Blogs |
4.87/5 ★ |
"...Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site...." Peer review |
|
| sharing knowledge |
4.87/5 ★ |
| Helpdesk Management |
4.78/5 ★ |
"...The other best thing was the prompt, patient and helpful support...." Peer review by Jeremy Paul |
|
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 510 insights from peers and experts to help you assess how these Answerbase use cases fit your Knowledge Management needs.
Frequently Asked Questions(FAQ)
for Answerbase
What is Answerbase?
What is Answerbase used for?
What are the top features of Answerbase?
Who uses Answerbase?
What are Answerbase alternatives?
Where is Answerbase located?
Popular Business Setting
for Answerbase
Top Industries
- Publishing
- Sports
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Large Enterprise
Peers used Answerbase to Acquire customers and Increase sales & revenue
Answerbase Alternatives
Peer and Expert Opinion on Features
for Answerbase
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (17) |
| Widgets | Read Reviews (9) |
| Gamification | Read Reviews (8) |
| Personalization | Read Reviews (6) |
| Landing page | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (17) |
| Widgets | Read Reviews (9) |
| Gamification | Read Reviews (8) |
| Personalization | Read Reviews (6) |
| Landing page | Read Reviews (5) |
IT and Other Capabilities
for Answerbase
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (21) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (21) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (111) |
| Chat Support | Read Reviews (20) |
| Email Support | Read Reviews (20) |
| Phone Support | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (111) |
| Chat Support | Read Reviews (20) |
| Email Support | Read Reviews (20) |
| Phone Support | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (34) |
| Analytics | Read Reviews (15) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (34) |
| Analytics | Read Reviews (15) |
Software Failure Risk Guidance
?for Answerbase
Overall Risk Meter
Top Failure Risks for Answerbase
Vendor Profile Details
Company Name
Lumin Creative
Company Website
https://www.lumincreative.com/HQ Location
Carrer de Sants 125, pral 1a, Barcelona, Barcelona 08028, ES
Employees
11-50
Social
Financials
PRIVATE
Get a personalised risk report for Answerbase
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Answerbase may get in touch with you regarding your request.
Request Custom Quote
Lumin Creative will get in touch with you regarding your request.