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Answerbase

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(659 Reviews, Testimonials & Expert Opinions)
(659 Reviews, Testimonials & Expert Opinions)

Answerbase: Q&A Community and Support Software

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About Answerbase

Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises.

Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-­On, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.

The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.

Evaluating Answerbase for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 659 insights from peers and experts who used Answerbase to help you determine how well it fits your Knowledge Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Answerbase solves your Knowledge Management needs.

Peer and Expert Opinions
for Answerbase

Goals

Acquire customers and Increase sales & revenue are the most popular goals peers achieved using Answerbase .

Other goals:

  • Increase customer life time value
  • Establish thought leadership
  • Improve digital and social presence
  • Enter new markets internationally or locally
See all goals See less goals

Channels

It is the best suited for website, user generated content, blogs, channels.

Other channels:

  • support groups
  • phone calls
  • mobile
  • games
  • offline
  • point of sale
  • social media
  • Facebook
See all channels See less channels

Processes

Peers recommend engagement management, knowledge management, content management, as the business processes that they have been most satisfied while using Answerbase .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Engagement management With Website

"...Answerbase is laser focused on generating measurable business value through engaging customers on product, service and content pages. ..."
Customer Engagement Software

engaging and following up

Knowledge management With Website and User generated content and Blogs

"...I rarely do product reviews but Answerbase is an amazing solution for any knowledge base application...."
Peer review by Joseph C., Online Community and Education Strategist

sharing knowledge

Content management With Phone calls

"...We implemented a Q&A board since we felt this would be the best way to create high quality content for our community...."
Peer review by Nicolas Becker, Software Development, mediola - connected living AG

content curation

content sharing

+17 more business use cases

Our AI advisor, Wyz, harnessed 659 insights from peers and experts to help you assess how these Answerbase use cases fit your Knowledge Management needs.

Popular Business Setting
for Answerbase

Top Industries

  • Publishing
  • Sports
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Peers used Answerbase to Acquire customers and Increase sales & revenue

Verify if it works for you

Peer and Expert Opinion on Features
for Answerbase

  • Low
  • Medium
  • High

Personalization

Landing page

IT and Other Capabilities
for Answerbase

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

24/7 Support

Email Support

Phone Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Answerbase

Vendor Profile Details

Company Name Lumin Creative
HQ Location Carrer de Sants 125, pral 1a, Barcelona, Barcelona 08028, ES
Employees 11-50
Social
Financials Private