About Answerbase

Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises.

Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-­On, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.

The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Answerbase solves your Knowledge Management needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Answerbase.

Other priorities:

  • Increase Customer Life Time Value
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Knowledge Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Answerbase.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Website

4.88/5

Read Reviews (62)

"...Answerbase is laser focused on generating measurable business value through engaging customers on product, service and content pages. ..." Customer Engagement Software
engaging and following up

4.85/5

Read Reviews (36)

Knowledge Management with Website, User Generated Content and Blogs

4.87/5

Read Reviews (18)

"...I rarely do product reviews but Answerbase is an amazing solution for any knowledge base application...." Peer review by Joseph C., Online Community and Education Strategist
sharing knowledge

3.42/5

Read Reviews (1)

Helpdesk Management

4.78/5

Read Reviews (15)

"...The other best thing was the prompt, patient and helpful support...." Peer review by Jeremy Paul
PEER EXPERIENCES
Engagement Management with Website

4.88/5

Read Reviews (62)

"...Answerbase is laser focused on generating measurable business value through engaging customers on product, service and content pages. ..." Customer Engagement Software
engaging and following up

4.88/5

Read Reviews (36)

Knowledge Management with Website, User Generated Content and Blogs

4.87/5

Read Reviews (18)

"...I rarely do product reviews but Answerbase is an amazing solution for any knowledge base application...." Peer review by Joseph C., Online Community and Education Strategist
sharing knowledge

4.87/5

Read Reviews (1)

Helpdesk Management

4.78/5

Read Reviews (15)

"...The other best thing was the prompt, patient and helpful support...." Peer review by Jeremy Paul

16+ more Business Use Cases

Our AI advisor, Wyz, harnessed 510 insights from peers and experts to help you assess how these Answerbase use cases fit your Knowledge Management needs.

Popular Business Setting

for Answerbase

Top Industries

  • Publishing
  • Sports
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Peers used Answerbase to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Answerbase

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
SEO

4.30/5

Read Reviews (17)
Widgets

4.42/5

Read Reviews (9)
Gamification

4.42/5

Read Reviews (8)
Personalization

4.15/5

Read Reviews (6)
Landing page

4.24/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
SEO

4.30/5

Read Reviews (17)
Widgets

4.42/5

Read Reviews (9)
Gamification

4.42/5

Read Reviews (8)
Personalization

4.15/5

Read Reviews (6)
Landing page

4.24/5

Read Reviews (5)

IT and Other Capabilities

for Answerbase

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.70/5

Read Reviews (21)
Data Export

4.57/5

Read Reviews (16)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.70/5

Read Reviews (21)
Data Export

4.57/5

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (111)
Chat Support

4.77/5

Read Reviews (20)
Email Support

4.77/5

Read Reviews (20)
Phone Support

4.73/5

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (111)
Chat Support

4.77/5

Read Reviews (20)
Email Support

4.77/5

Read Reviews (20)
Phone Support

4.73/5

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.81/5

Read Reviews (34)
Analytics

4.72/5

Read Reviews (15)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.81/5

Read Reviews (34)
Analytics

4.72/5

Read Reviews (15)

Failure Risk Guidance Security Report

?

for Answerbase

Overall Risk Meter

Low Medium High

Top Failure Risks for Answerbase

Vendor Profile Details

Company Name

Lumin Creative

HQ Location

Carrer de Sants 125, pral 1a, Barcelona, Barcelona 08028, ES

Employees

11-50

Social

Financials

Private