Real-World Case Studies and Customer Success Stories with Agillic

Agillic helped Kvik, a Danish retailer, improve customer journeys by reducing multiple marketing automation flows to four. This made it... easier for Kvik to connect with customers during their long purchase cycle. The change led to an 86% drop in cost per acquisition and saved 73% in time. Kvik now has a stronger digital marketing foundation with Agillic.
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Agillic helped Matas A/S move from a classic retailer to an advanced omnichannel retail brand. Matas increased repurchase rates by... 200-300% using Agillic. They solved the abandoned cart problem and built a loyalty club. This led to a 20% increase in wallet share and their highest NPS score ever. Matas created a seamless shopping experience across channels with Agillic.
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Miinto used the Agillic platform to automate email flows. They increased customer lifetime value by more than 31%. Before Agillic,... 7 marketers worked full-time on bulk campaigns with no personalisation. Now, the team doubled their activity and output. They work more efficiently with fewer resources. Agillic helped Miinto achieve better results with less effort.
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Agillic helps Global Blue support millions of travellers in 50 countries and 12 languages. The platform enables real-time, omnichannel communication... to build trust. Global Blue uses Agillic to create personalised experiences. This led to a 14% increase in successful refunds. Global Blue plans to grow and use new channels like in-app notifications with Agillic.
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Agillic helped Kop & Kande boost its loyalty club. The retailer used automated birthday emails, even when it was not... the member's birthday, to drive engagement. This campaign achieved an 82.5% open rate and a 5% conversion rate. Offline transaction data improved targeting and reduced unnecessary emails. 17% of users returned to the website after receiving an abandoned basket email.
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Agillic's Omnichannel Marketing Automation Platform helped SPORTMASTER, Denmark’s largest sporting goods retailer, boost customer loyalty and sales. SPORTMASTER used Agillic... to personalize campaigns and unify online and in-store experiences. Customers who shopped both online and in-store became 45% more valuable. Targeted email open rates rose by 200%, click rates by 500%, and conversion rates tripled. Omnichannel revenue increased by 15%, and loyalty program membership grew by over 20%.
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Miinto used Agillic’s marketing automation platform to improve their personalised communication. They faced challenges with low margins and customer loyalty... in high-end fashion. By automating mid-funnel campaigns and using targeted messaging, Miinto increased customer lifetime value by 31%. Automated campaigns grew revenue by 133% and delivered 153% more value year-on-year. Miinto also reduced manual flash sale campaigns by 50%, saving time and improving marketing results.
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Agillic helped Miinto move from offline marketing to a fully digital strategy. Miinto used Agillic to automate and personalize their... email and communication flows. This led to more than 40 million website visitors a year and doubled their permission database. Customer lifetime value increased by over 18% after implementing automated email flows. Customers with permission now have a 119% higher lifetime value. Miinto aims for over 100% year-over-year revenue growth from emails using Agillic.
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Rikstoto used Agillic to improve customer engagement and loyalty. They reduced the number of messages sent to customers. Despite sending... fewer messages, engagement and loyalty stayed the same or increased. Rikstoto saw higher revenue and happier customers. They also saved money by sending fewer messages.
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Agillic helps Det Kongelige Teater create a personalized customer experience. The theatre uses automation to manage communications with a small... team. Agillic supports 600 events and 60 product launches each year. 11% of total online revenue comes from Agillic. The solution helps the theatre sell tickets and support cultural heritage.
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Agillic helped IO Interactive switch from their old platform in just 12 weeks. IO Interactive set up three communication flows... quickly. With Agillic, they now use player data for smarter, more personal messages. This change supports better player engagement. The story shows how Agillic boosts marketing for gaming companies.
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TV2 Play used Agillic to reduce churn by 52%. They faced a challenge where subscribers left after finishing a show.... Agillic enabled personalised content suggestions using profile and behavioural data. This approach nudged users to watch more series. TV2 Play saw double-digit growth in daily usage and open rates on marketing communication rose from 25% to 40%.
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Molslinjen used Agillic to address the misconception that ferry travel costs more than driving. They used postal code data to... show each customer their personal savings for taking the ferry. This approach led to a 45% increase in sales from personalised email campaigns. Over 50,000 cost calculations were made in the first few months, generating DKK 2 million in direct revenue. Top-of-mind awareness rose by 25%.
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Agillic helped Telge Energi create a highly personalised communication plan. After one year, Telge Energi saw a 17% increase in... conversion from just one cross-channel flow. The solution focused on improving customer engagement. Agillic's platform enabled better targeting and messaging. This led to stronger results for Telge Energi.
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Agillic's Omnichannel Marketing Automation Platform helped Egmont Publishing improve their subscription business. Egmont used Agillic to create data-driven, personalised welcome... flows for new subscribers. This approach reduced churn by 22% during the trial period. Egmont used personalisation based on age, gender, location, and behavior. The platform's features, like web tracking and testing, made it easy for Egmont to get fast, verifiable results.
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Agillic helped PureGym (Fitness World) improve member retention with automated, personalised communication flows. The solution focused on motivating members to... build healthy exercise habits. After implementing Agillic, PureGym saw a 6% higher retention rate in the first year compared to a control group. A welcome flow also showed the same retention increase over six months. PureGym used data-driven insights to support members and encourage regular workouts.
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Agillic helped Sydbank make banking more relatable for customers. Sydbank used Agillic to send personalised messages instead of generic emails.... This made complex financial topics easier to understand. Personalised campaigns were four times more effective than non-personalised ones. A mortgage initiative saw a 20% conversion rate. In a satisfaction campaign, 20% of recipients bought more products. Customer satisfaction and engagement improved.
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Agillic helped Dansk Røde Kors boost donations by sending personalised SMS at the best time. The Red Cross saw a... 120% increase in donations from email and a 60% increase from SMS. Email configuration time dropped from a day to just 45 minutes. Agillic’s platform made donor communication more personal and efficient. This improved loyalty and reduced donor churn.
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Agillic helps F. C. Copenhagen use all their customer data. They send messages that build loyalty and boost sales. They...increased merchandising revenue by 75%. They saw 63% more sales on subscriptions with personalised targeting. Agillic lets them connect with each fan in a personal way.
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Agillic helps Aller Leisure make their marketing more targeted and relevant. The company expects the combination of Agillic and AI... to improve results. Helle Schjødt-Bruhn, CMO, says they have higher expectations for what this can achieve. The focus is on using Agillic to increase the impact of their campaigns.
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