Real-World Case Studies and Customer Success Stories with Act!

Act! Growth Suite helped Tarmac International speed up its marketing process. The company sends about 8,000 emails a month and... plans to increase this to 12,000. Act! lets them target different groups with the right technical information. Website visits and sales inquiries have gone up since using Act! Marketing Automation. The sales team uses Act! daily to manage leads and sales opportunities.
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Act! helped Navi Solutions move from paper-based systems to a digital CRM. The company used Act! Marketing Automation to run... 12 targeted email campaigns. Act! became the central hub for all customer and supplier interactions. Integration with QuoteWerks and QuickBooks improved workflow. Navi Solutions now manages marketing and customer data more efficiently.
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Act! helped Michael Williams Engineering Ltd replace handwritten sales notes with a digital CRM. The team improved customer service and... production scheduling. After training with an Act! Certified Consultant, they used Opportunities to manage leads better. Adding Seamless Opportunities let them create thousands of accurate, branded quotes quickly. Act! emarketing supported new product feedback and international marketing efforts.
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Act! helps LMT Mercer Group manage a database of over 1,500 wholesalers and distributors. The sales team uses Act! to... capture customer information that the ERP system misses. This lets them tailor conversations and improve customer service. Act! stores feedback and ideas, supporting the launch of at least 20 new products each year. The system also helps reconnect with returning customers by keeping their records active. Product development relies on Act! to track market needs and drive innovation.
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Act! CRM helped Kozijnbouw, a Dutch window manufacturer, centralize customer data and streamline back office operations. Before Act! CRM, each... department used separate Excel spreadsheets, causing errors and wasted time. With Act! CRM and custom add-ons, Kozijnbouw improved team coordination and reduced mistakes. Departments now access up-to-date information easily. Scheduling and production planning are more efficient, saving time and cutting errors.
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Act! helps Keevac Industries Inc. manage customer relationships and boost sales. The company uses Act! Marketing Automation to send emails,... leading to a 30% increase in website traffic. Act! stores all transaction details, making it easy to track equipment and order parts fast. This keeps service levels high and customers satisfied. Keevac customizes Act! with help from a local partner to meet changing business needs.
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Act! Growth Suite helped Tarmac International speed up its marketing process. The company sends about 8,000 emails a month using... Act! Marketing Automation. Website visits and sales inquiries increased after upgrading to Act! Growth Suite. Krista Scroggins uses Act! to target messages to different customer groups. The sales team manages leads and opportunities daily with Act!. Tarmac plans to grow email outreach to 12,000 per month soon.
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Navi Solutions used Act! and Act! Marketing Automation to replace paper-based systems and manual processes. The company integrated Act! with... QuoteWerks and QuickBooks, making Act! the central hub for customer and supplier information. Act! Marketing Automation enabled targeted email campaigns, helping Navi Solutions reach procurement agents and segment their database. The team managed most changes in-house, using Act! training resources. Act! helped Navi Solutions streamline operations and improve marketing efficiency.
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Act! helped Michael Williams Engineering Ltd replace handwritten notes with a digital CRM. The sales team quickly adopted Act!, improving... customer service and production scheduling. After training from an Act! Certified Consultant, they used Opportunities to manage leads better. Adding Seamless Opportunities let them create thousands of accurate, branded quotes faster. Act! emarketing also helped gather customer feedback for product development.
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Jan Kuipers Nunspeet, a leading bike parking manufacturer, replaced outdated paper-based systems with Act! CRM. The company gained better visibility... into its customer base and improved coordination across sales, production, and finance. Act! CRM enabled consistent lead follow-up, targeted marketing campaigns, and faster access to information. Productivity increased as data moved from physical binders to digital folders. Team communication also improved, supporting ongoing process optimization.
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Act! CRM helped Jan Kuipers Nunspeet close the gap between quote requests and order processing. Before, they used paper files... and separate databases that did not connect with their ERP system. Act! CRM gave them one clear system for all sales and project data. Now, they save time and can find documents fast. The team uses Power BI to analyze sales data and target marketing actions to the right groups.
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Act! CRM helped FIB Industries manage a fast-growing customer base as they shifted to direct sales. The company used Act!... to track hundreds of customer relationships and order histories. Custom fields let them monitor materials and factory hours. Weekly reports and feedback tracking improved business planning. Act! enabled better forecasting and production scheduling for FIB Industries.
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ZorgpleinNoord used Act! to replace old Excel databases. This change made managing contacts and sending newsletters much faster. The team... now saves time and avoids manual copying and pasting. Act! helps keep affiliate information up to date and improves communication. The system also links with Outlook for better internal and external messaging. ZorgpleinNoord is now seen as more professional and efficient in serving its affiliates.
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Act! helps Wings 4Kidz manage flights for sick children in rural Australia. The CRM system tracks 1,200 contacts and coordinates... pilots, drivers, and planes for each trip. Act! stores patient and family details to create a personal experience. The platform also manages sponsors, donors, and social media contacts. Wings 4Kidz aims for 3,000 flights and 12,000 passenger journeys each year using Act!.
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Act! helped Morningside, a not-for-profit employment service, move from paper-based records to a secure, centralised CRM. Monthly invoicing time dropped... from a week to under an hour. Staff now access sensitive client data quickly, improving support for over 700 people with disabilities each year. Act! enables custom data fields and strict confidentiality controls. The team can respond faster to agency requests and adapt easily to changes in state law.
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Act! Premium Cloud helped Kid Scoop, a nonprofit, move from paper-based contact management to a digital CRM. Dan Dalton used... Act! to track meetings, follow-ups, and manage business interactions. The CRM made marketing tasks like mail merges easy and saved time. Importing attendee lists let Kid Scoop engage contacts before events. Act! supported Kid Scoop’s growth, helping them reach millions of students in 42 states.
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Act! helped Morningside, a not-for-profit employment service, move from paper-based records to a secure, centralized CRM. Monthly invoicing time dropped... from a week to less than an hour. Staff now access up-to-date client data instantly, supporting over 700 people with disabilities into work each year. Act! ensures client confidentiality and adapts easily to changing state laws. The team quickly learned the system, improving productivity and accuracy.
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Act! replaced ZorgpleinNoord’s old Excel databases, making CRM much faster. The team now sends newsletters to 180+ affiliates in minutes,... not days. Act! keeps contact data up to date as affiliate details change. The system helps manage quotes, calendars, and internal communication. Staff save time and work more efficiently. ZorgpleinNoord is now seen as more professional in the care and well-being sector.
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Wings4Kidz uses Act! to manage flights for sick children from rural Australia to hospitals. Act! provides a central database for... pilots, drivers, and staff to coordinate every trip. The system stores details about patients, families, and donors, helping the charity offer a personal touch. Act! supports flexible scheduling for urgent flights and helps Wings4Kidz aim for 3,000 flights and 12,000 passenger journeys each year. The CRM also helps the charity communicate with sponsors and present a professional image.
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Act! CRM helped ZorgpleinNoord replace manual Excel processes. The organization now sends targeted newsletters in minutes instead of days. Internal... communication improved with shared client histories and Outlook integration. Act! enabled more professional external communications and streamlined workflows. Efficiency increased across departments, meeting the needs of over 180 member organizations.
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Wings 4Kidz uses Act! CRM to manage flights for sick children from rural Australia to major hospitals. The system tracks... 1,200 contacts, including patient and family details, to ensure personalized care. Act! helps coordinate pilots, drivers, and planes, reducing errors and missed appointments. The charity aims for 3,000 flights and 12,000 passenger journeys each year. Act! also supports donor and sponsor communications, helping Wings 4Kidz present a professional image.
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Act! Marketing Automation helped The Sherman Sheet grow from 50 to over 1,500 clients. The platform made it easy to... create and manage up to 12 segmented email campaigns at once. The Sherman Sheet used custom fields to target clients and prospects with relevant financial research and reports. Automated campaigns improved client communication and increased conversions from free trials to paid subscriptions. Personalised emails and CRM features saved time and supported business growth.
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Act! CRM helped SynVest Asset Management improve offline marketing and client communications. The firm needed a better way to send... physical brochures and magazines to clients. Act! CRM made it easy to target communications based on client interests. The system reduced the time and effort needed for marketing tasks. Integration with their email marketing tool was smooth, thanks to Act! Certified Consultants. SynVest now manages client communications more efficiently and with less manual work.
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Act! helped Münchner Versorgungsmanagement AG (MVM) improve customer satisfaction in the specialist pensions market. MVM replaced outdated spreadsheets with Act!'s... CRM, making it easier to manage client data and track conversations. Employees now share up-to-date information and use reporting tools to target marketing better. The company saw higher revenues and more employees after using Act!. MVM's CEO says Act! made the business more efficient and profitable.
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Act! helped Münchner Versorgungsmanagement AG (MVM) improve customer satisfaction in the German pensions market. MVM replaced outdated spreadsheets with Act!'s... CRM, making client data easy to access and share. Employees now log conversations and manage documents in one place. Act! reporting tools let MVM target marketing campaigns better. The company saw higher revenues and more employees after using Act!.
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Act! CRM helped SynVest Asset Management improve offline marketing and communication. The team can now easily select recipients for magazines... and brochures. The software is intuitive and simple to use. SynVest saw a big boost in efficiency for offline campaigns. Act! CRM made organizing contact data much easier. The main reasons for choosing Act! CRM were price and functionality.
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Act! helped Barnden Financial Services save up to an hour a day by making client files easy to find. Paul... Barnden uses Act! to set reminders and access client data quickly. This lets him give better service and build long-term client relationships. Act! is easy to learn and helps Paul respond fast when clients return after years. Most new clients come from word-of-mouth thanks to this professional approach.
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Act! has helped John Nabergall manage his financial advisory practice for over 35 years. He uses Act! for contact management,... appointment tracking, and reminders. The CRM lets him organize client data, log meetings, and set up follow-ups. Act! supports his solo business with custom fields and workflow shortcuts. John credits Act! for helping him nurture client relationships and never miss a detail.
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Act! helped Rayburn Tours improve sales productivity and customer service. The company used Act! to track customer data, manage bookings,... and streamline workflows. Sales teams handled more enquiries per person and converted more leads into sales. Act! emarketing tools reduced marketing costs and improved campaign targeting. Rayburn Tours now manages more tours with the same team size, supporting over 17,000 travellers each year.
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Act! helps Pacific Boating manage over 20,000 member and supplier records. The CRM supports their 'walk on, walk off' membership... scheme, making it easy to track all customer interactions. Staff use Act! to follow up on leads, resolve fee disputes, and plan tasks. This leads to better customer service and efficient debt recovery. Act! is simple to use and fits the needs of a growing membership business.
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Act! helps Pacific Boating manage over 20,000 member and supplier records. The CRM tracks every customer interaction, making it easy... to resolve fee disputes and recover overdue debts. Staff use Act! to follow up on leads and plan tasks, ensuring high customer service. Pacific Boating’s membership scheme relies on Act! for efficient communication and database management. The system is simple to use and supports their growing business.
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Rayburn Tours used Act! to upgrade their CRM and booking system. The company improved productivity, handling more inquiries per sales... team member. Act! provided real-time data for better business decisions and helped increase sales conversions. Marketing costs dropped with Act!'s emarketing tools. Rayburn Tours now manages over 17,000 travelers each year with the same team size.
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Act! helps Pacific Boating manage over 20,000 customer records. The CRM tracks every call, email, and SMS for 800 members.... Staff use Act! to follow up on leads and resolve fee disputes quickly. The system supports high customer service and efficient debt recovery. Act! is easy for sales, finance, and management teams to use. Pacific Boating relies on Act! to deliver a seamless membership experience.
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Act! helped pfm medical UK achieve a 99% next day and on time delivery rate. The CRM system enabled the... team to manage 1,500 contacts across 350 accounts. Act! emarketing allowed targeted campaigns for product launches and promotions. Customised features and daily database updates improved sales agility and professionalism. The solution impressed both UK divisions and international parent companies.
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MedX Health Corp switched to Act! Growth Suite and saved up to 30% on e-marketing costs. The company uses Act!... to manage sales opportunities and send targeted messages to dentists, chiropractors, and physiotherapists. Sales Manager Peter Elliott relies on Act! for higher productivity and better customer service. Act! integrates CRM and marketing automation, making it easy to track deals and customer interactions. MedX now achieves email open rates as high as 40%, well above industry averages.
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MedX Health used Act! Growth Suite to cut e-marketing costs by up to 30%. The company switched from MailChimp to... Act! for integrated CRM and marketing automation. Sales manager Peter Elliott saw higher productivity and better customer service. Act! helped MedX send targeted messages to dentists, chiropractors, and physiotherapists. Open rates for emails reached 40%, well above industry averages. Act! also made it easy to track deals and resolve customer queries quickly.
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Act! helped pfm medical UK achieve a 99% next day and on time delivery rate. The CRM system enabled the... sales team to manage 1,500 contacts across 350 accounts. Act! emarketing allowed targeted campaigns for product launches and promotions. Customization and mobile access improved productivity and agility. The company impressed its international parent with accurate sales data and professional quotations.
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MedX Health used Act! Growth Suite to improve sales and marketing. The company saved 25–30% on e-marketing costs after switching... from MailChimp. Act! helped MedX send targeted messages to dentists, chiropractors, and physiotherapists. Email open rates increased to 40%, much higher than the industry average. The CRM and marketing automation features made MedX more efficient and improved customer service.
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Act! helps Reebok Sports Club manage 8,000 members and sign up 5,000 new memberships each year. The sales team uses... Act! to track every contact and follow up with 100% of prospects. Personalized communication is easy with Act!, saving time and reducing errors. No members receive unwanted sales calls after joining. Training ensures the team uses Act! to its full potential, supporting growth in a competitive fitness market.
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Act! helped OccuVAX, a provider of on-site flu vaccination clinics, improve CRM efficiency. After switching from Salesforce back to Act!,... they cut management time by 20 hours per week. Act! made it easier to manage a database of 25,000 nurses and reduced report preparation by 10 hours monthly. New staff learned the system in just 30 minutes. The CRM now supports sales, customer follow-up, and nurse management.
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Act! helps Reebok Sports Club manage 8,000 members and sign up 5,000 new memberships each year. The sales team uses... Act! to track every contact and follow up with all prospects. Personalized communication is easy with Act!, saving time and improving member experience. The club upgraded to the latest version and trained staff for better results. No member receives unwanted sales calls, and every prospect is followed up, giving the club a strong edge in a competitive market.
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Act! helped OccuVAX manage over 25,000 nurse relationships and medical data. After switching to Salesforce, OccuVAX returned to Act! for... its user-friendly CRM features. With Act!, management time dropped by 20 hours per week. Preparing management reports now takes 10 hours less each month. New staff learn Act! in just 30 minutes, boosting productivity fast.
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Act! helps Reebok Sports Club manage a fast-changing membership of 8,000 people. The sales team uses Act! to track every... contact and follow up with all potential members. With Act!, they reach 100% of prospects and avoid duplicate calls to new members. The system saves the sales manager about half a day each month. Training from Swiftpage ensures every team member uses Act! effectively.
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Act! helped Paul Homes, a leading custom builder in southwest Florida, improve sales and marketing. Jeffrey Gazlay used Act! Marketing... Automation to integrate CRM and email marketing, saving time and reducing errors. He set up drip campaigns and tailored responses for prospects. His sales are 40% higher than other team members, and Act! played a key role. The seamless integration lets the team focus more on clients and less on manual work.
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Paul Homes, a leading custom builder in southwest Florida, uses Act! to manage client relationships and drive sales. Broker Associate... Jeffrey Gazlay leveraged Act! Marketing Automation to integrate CRM and email marketing, saving time and reducing errors. The new drip campaign feature lets him tailor communications to prospects, improving engagement. Jeffrey’s sales are 40% higher than his peers, and he credits Act! for much of this success. The seamless integration and automation free up time for more valuable work.
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Kozijnbouw used Act! CRM to replace inefficient Excel-based processes. They added custom ERP-like tools to connect data and streamline planning.... All customer data, planning, and documents are now managed in one system. The company reduced errors and saved time across departments. Kozijnbouw built about ten add-ons, including call center and scheduling tools, to fit their needs.
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Act! CRM helps KH Engineering manage sales opportunities with precision. The team uses Act! CRM to analyze trends in customer... requests and offers. Reports are easy to customize and export, giving management clear updates. The intuitive system replaced a less advanced database. KH Engineering can now predict sales chances in detail and keep leadership informed weekly.
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Salon Réal Thibault, a hairdresser in Saint-Eustache, uses Act! CRM to manage client details and appointments. The system helps track... treatments, styles, and customer preferences, making each visit more personal. Act! enables easy diary management and supports direct marketing, like sending greeting cards and planning email campaigns. The owner values Act!'s ease of use, French language support, and reliable technical help. With 800 client records, Act! is key to building loyalty and growing the business.
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Act! helps Mytreeman Tree and Stump Removal boost efficiency by 40%. Ken Porter uses Act! to track customer calls and... notes while on the road. The CRM automates data entry and reminders, saving time and reducing costs. During storm season, Act! lets Ken manage up to 300 inquiries in two days. Automated follow-ups and drip emails keep customers engaged and improve service.
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Act! helps Mytreeman Tree & Stump Removal boost efficiency by 40%. Ken Porter uses Act! to track customer calls and... notes while on the road. The CRM automates data entry and reminders, saving time and reducing costs. During storm season, Act! lets Ken manage up to 300 inquiries in two days. Automated follow-ups and drip emails keep customers engaged and improve service.
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Salon Réal Thibault, a hairdresser in Saint-Eustache, uses Act! CRM to manage client details and appointments. The system replaced manual... record-keeping, making it easier to track treatments and customer preferences. Act! helps organize direct marketing, like sending greeting cards and planning email campaigns. The tool saves time, improves customer loyalty, and supports business growth. Technical support from Act! made software updates and data migration simple.
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Act! helped Schoch Werkhaus manage over 15,000 contacts and 1,000 active customers. The company used Act! to centralize client data,... automate workflows, and improve marketing activities. Employees gained a clear view of customer relationships and streamlined logistics planning. Act! enabled targeted email marketing and supported company-wide business processes. The system increased transparency and efficiency in customer management.
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Act! CRM helped Landform Professional Services unify contact management, email marketing, and reporting. The team imported over 6,300 contacts into... a single cloud-based platform. Act! enabled targeted campaigns, follow-up assignments, and actionable insights. Landform eliminated the need for multiple disconnected tools. The company now tracks campaign performance and makes data-driven decisions. Act! supports both remote and in-office collaboration for future growth.
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Schoch Werkhaus used Act! to solve its lack of a CRM system. The company needed a flexible tool to manage... customer and supplier relationships. Act! became the central hub for client data, notes, and internal activities. With Act!, 50 employees manage over 15,000 contacts and 1,000 active customers. The CRM improved marketing, transparency, and logistics planning. Automated workflows and targeted email campaigns increased efficiency and customer engagement.
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Act! helped Landform Professional Services unify CRM, email marketing, and reporting. The firm moved 6,300 contacts into one cloud-based platform.... This made it easy to track campaigns and assign follow-ups. Landform now has one source of truth for all client and marketing data. The team saves time and makes better decisions with clear analytics. Act! supports both remote and in-office work for future growth.
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Act! helped The Scale People, Inc. boost productivity by over 30%. The company now manages details for more than 44,000... customers in its CRM. Sales staff can access customer and supplier data on the road, saving time and reducing office visits. Integration with Quotewerks enables seamless quoting and follow-up. Act! gives the team a clear edge over competitors still using basic tools like Outlook.
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Act! Marketing Automation helped techniCAL Systems 2002 Inc., a Canadian instrumentation distributor, save time and increase sales. The company uses... Act! to send targeted messages to customers in different industries. Integration with quoting and invoicing apps reduces errors and saves time. Customization lets them respond quickly to each customer. Act! Marketing Automation keeps their database clean and improves marketing ROI.
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Act! helped SmartVentilation Inc. move from paper files to a digital CRM and marketing automation platform. The company used Act!... to launch large-scale marketing campaigns and track over 450 high-quality contacts. SmartVentilation integrated state government data into Act! to refine its outreach. The platform made it easy for the owner to manage sales and marketing with little training. Act! support and tutorials enabled fast adoption and business growth.
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Act! helped The Scale People, Inc. boost productivity by over 30%. The company moved from paper records to Act! CRM,... storing details for more than 44,000 customers. Sales teams now access information on the road, saving time and reducing office visits. Integration with Quotewerks and mobile access improved sales coordination. Act! gave them a clear edge over competitors still using Outlook.
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Act! helped PRESSCOM, a leading Polish publisher, boost its advertising sales team’s productivity. The team needed a CRM that could... manage contacts, track project progress, and integrate with Microsoft Outlook and VoIP. Act! made daily account management easier and reduced manual note-taking. Managers now track deals more easily with reporting tools. Integration with Outlook and VoIP improved communication and response times.
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Act! helped PRESSCOM, a leading Polish publisher, boost its advertising sales team's productivity. The team needed a CRM that could... manage contacts, track project progress, and integrate with Microsoft Outlook and VoIP. Act! made daily account management easier and reduced manual note-taking. Managers now track deals more easily with reporting tools. Integration with Outlook and VoIP improved communication and response times.
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Act! helped PRESSCOM, a leading Polish publisher, make its sales team more productive. The team needed a CRM that was... easy to use, integrated with Microsoft Outlook, and worked with their VoIP system. Act! allowed managers to track deals and sales patterns with strong reporting tools. The sales team now manages contacts faster and responds to customers more quickly. PRESSCOM chose Act! for its clear interface and flexible features.
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Act! helped DIE ZEIT improve its marketing by targeting customers with relevant offers. The sales team now has quick access... to customer history and can follow up on leads more effectively. Productivity increased with custom workflows and integration with SAP. The team uses tailored reports to measure and adjust marketing results. Employees are more motivated and customer relationships are stronger.
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Act! helped Plan B and C, inc. centralize client data and streamline sales pipelines. The CRM and marketing automation tools... enabled the team to quickly segment clients and automate outreach. Plan B and C, inc. increased conversion rates and reduced costs by designing campaigns in-house. Integration with tools like QuickBooks and Gmail sped up response times. The company now manages up to 10 clients at once and reaches over 25 prospects weekly.
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Act! helped Manessens, a consulting firm in France, grow in a tough IT market. The team used Act! to organize... sales and client data, helping them win 10 new accounts each year. Act! also made it easy to track and recruit top talent. With Act!, new hires learn the system in half a day. The company now manages over 50,000 contacts and connects 15 salespeople across two industries.
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Act! helped Plan B and C, inc. centralize client data and automate marketing. The company used Act! to segment clients,... send mass email campaigns, and automate follow-ups. This improved conversion rates and reduced costs. Act! integrations with tools like QuickBooks and Gmail streamlined operations. The small firm now manages up to 10 clients at once and reaches 25 prospects weekly.
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Act! CRM helped Jeryll Adler organize her consulting work. She used Act! to manage contacts, track conversations, and set reminders.... The software let her build strong client relationships and remember key details. Act! became her digital archive for both business and personal history. Its flexibility supported her work in consulting, nonprofits, and creative projects.
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MGA, a commercial real estate firm in Washington DC, switched from a desktop to a cloud-based version of Act! . The team...used Act! to manage a large database of contacts and track client relationships. Moving to the cloud version stopped duplicated effort and let everyone access a shared database in real time. Collaboration improved as team members could share insights and avoid overlapping work. The switch was easy because the team already knew Act!.
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MGA, Inc. , a commercial real estate firm in Washington DC, switched from a desktop to a cloud-based version of...Act!. The team moved from separate databases to a shared, real-time CRM. This change stopped duplicated effort and improved productivity. Collaboration increased as team members could now share client insights easily. The switch was smooth because the team was already familiar with Act!. MGA now tracks prospects and clients more efficiently, avoiding repeated outreach.
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Act! CRM helped Color Business Centers manage rapid growth and expansion. The company moved from Excel to Act! CRM to... track leads and support national communication. Act! CRM gave them better insight into information flows and helped them stay ahead of competitors. The system simplified internal processes like scheduling and task management. Color Business Centers recommends Act! CRM for companies planning to grow.
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Act! helps John Magnani, a veteran commercial real estate broker, stay organized and on time. He uses Act! to manage... appointments, client communications, and property showings. Cloud and mobile access let him work from anywhere, boosting his productivity. Act! improves his punctuality and reduces stress by centralizing his business tasks. John relies on Act! daily to deliver professional service and maintain strong client relationships.
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Act! helped MCJ Casings boost customer service and manage more accounts. The sales team now handles 700 accounts, up from... 400, without hiring new staff. Act! gives instant access to customer details, making calls faster and more personal. The CRM also helps the team upsell by tracking order history. MCJ Casings uses Act! to plan sales calls and improve account management.
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MCJ Casings used Act! CRM to improve customer service and account management. The company managed 400 accounts with a basic... calendar before switching to Act!. After adopting Act!, they increased managed accounts to 700 without hiring new staff. The sales team now accesses customer details instantly, plans calls better, and retains more customers. Act! also helps them use e-marketing to attract and keep clients.
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Act! helped MCJ Casings manage customer data for 700 accounts, up from 400, without hiring more staff. The sales team... can now access all client information with one click. This improved customer relationships and made upselling easier. Act! also lets the team plan calls better and track efficiency. MCJ Casings plans to use Act! for e-marketing to attract and retain customers.
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Act! CRM helped Tradebox move from custom software development to selling off-the-shelf products. Tradebox now supports over 1,100 online retailers... with better sales and order management. Act! automates customer communications, like renewal reminders, and gives support teams instant access to customer details. Tradebox plans to quadruple its customer base and double staff in 18 months, with Act! at the core of its growth. Integration with VoIP will further boost productivity and service quality.
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Act! CRM helped Tradebox shift from custom software development to market-leading off-the-shelf products. Tradebox now supports over 1,100 online retailers,... managing sales and customer data across multiple e-commerce sites. Automated email reminders and customer segmentation features in Act! improved customer support and renewal processes. The CRM also enabled Tradebox to target prospects more effectively and prepare for rapid growth. Integration with VoIP will further boost productivity and service quality.
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Act! helped Tradebox shift from custom software development to selling off-the-shelf products. Tradebox now supports over 1,100 online retailers with... better sales and account management. Act! automates customer communications, like license renewal reminders, and centralizes customer data for faster support. The CRM enables Tradebox to target prospects more effectively and manage new product launches. Tradebox plans to quadruple its customer base and double staff, relying on Act! for growth.
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Act! CRM helped MAP Insurance centralise data for over 1,000 customers. The platform made it easy to track key dates,... anniversaries, and policy renewals. MAP Insurance used Act! to keep detailed notes and photos for each client, building stronger relationships. The cloud-based CRM let the team access information from anywhere, supporting remote work. Customisable features enabled MAP Insurance to deliver better service and never miss a sales opportunity.
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Act! helped Benefit Team Insurance Services organize sales and client data for over 30 years. William Cross used Act! to... manage leads, track compliance, and streamline daily operations. The CRM adapted as his business grew from solo agent to agency owner. Custom fields and notes supported insurance-specific needs. Act! provided structure, visibility, and peace of mind in a complex industry.
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Act! CRM helped Bert Ritsema Verzekeringen & Hypotheken combine separate systems into one. The company now has a full view... of each customer. This makes it easier to spot new sales opportunities. Staff save time on admin and can focus more on advising clients. Act! CRM also helps track all customer communication and tasks. The team recommends Act! CRM for better customer service and efficiency.
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Act! CRM helped World Press Printing centralise client and prospect data. The sales team can now access information on the... go and track every interaction. Marketing automation tools improved eNewsletter campaigns and targeted outreach. Integration with the online storefront gave deeper insights into customer behaviour. World Press Printing saw double-digit sales growth in the first quarter of 2023.
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Act! CRM helped TSD Management Groep grow from a single company to a multi-company group. The CRM system connects every... part of the sales process, from first contact to contract signing. TSD uses Act! CRM to score sales opportunities and predict future sales. The platform keeps all customer records accurate and up to date. TSD plans to integrate email marketing using Act! CRM’s API. The system gives managers clear insight into commercial processes.
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Act! helped PPS Office manage over 5,000 customers and 8,000 contacts. Ryan Blieden, the managing director, uses Act! to process... 1,000 customer emails each month. Tasks that once took 30 to 45 minutes now take just 5 minutes. The CRM's KPI dashboard lets Ryan track his sales team's activities. Act! integrates with Microsoft Office, making it easy to manage emails and documents. PPS Office credits Act! for its growth and improved efficiency.
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Act! helps Paul Greening, a Sydney-based recruitment consultant, save 10 to 15 hours each week. He uses Act! to manage... client and candidate communications, track candidate performance, and streamline daily tasks. The cloud feature lets him access his database anywhere, supporting business growth and flexibility. Act!'s email marketing keeps him connected with clients and candidates, helping his consultancy thrive.
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Act! helped Ken Loyd manage over 78,000 contacts and 50,000 email addresses. He sends 15,000 to 20,000 emails each week... using Act!'s marketing automation. The CRM's reminders and data tracking keep his executive recruitment business organized. Ken's open rates on follow-up emails reached 60%. Act! enabled him to scale outreach and build a strong personal brand in the restaurant recruitment sector.
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Act! helped PPS Office manage over 5,000 customers and 8,000 contacts. Ryan Blieden used Act! to cut repetitive tasks from... 30–45 minutes to just 5 minutes. The CRM dashboard let him track sales team activity and improve contact management. Act! worked with Microsoft Office to keep emails and documents organized. PPS Office grew to a market leader in Australia and New Zealand using Act!.
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Paul Greening, a Sydney-based recruitment consultant, chose Act! over specialist job-search software for its usability, reliability, and cost-effectiveness. Act! helps... Paul save 10 to 15 hours each week by making it easy to access client and candidate details. The cloud-based platform lets him manage his database anywhere, supporting business growth and remote work. Act! email marketing keeps him connected with senior executives and clients. Custom features like a 'key skills' tab help him quickly find the right candidates for executive roles.
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