Real-World Case Studies and Customer Success Stories with Acquire™

Acquire helped Elevate improve digital loan applications using live chat, chatbots, and cobrowsing. Before Acquire, Elevate struggled to track support... impact and faced resource-heavy processes. With Acquire, agents now qualify issues faster and resolve them more efficiently. Customers get help quickly, even in urgent situations. The solution increased engagement and made customer support seamless across digital channels.
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Acquire helped Elevate improve digital loan applications. Elevate used live chat, chatbots, and cobrowsing to help customers finish applications. Before... Acquire, Elevate had a slow, hard-to-measure support process. With Acquire, agents reached more people faster and solved issues quickly. Customers got help in urgent situations, leading to better experiences and more completed loan applications.
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Acquire helped Elevate improve digital loan applications with live chat, chatbots, and cobrowsing. Before Acquire, Elevate struggled to track support... impact and faced resource challenges. With Acquire, agents now reach more customers quickly and resolve issues faster. Customers can get help through chat or cobrowsing, making the process easier. Elevate now delivers better customer service and helps more people achieve financial wellness.
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Elevate uses Acquire's tools to improve customer support and increase loan applications. They offer tech-enabled credit solutions for Americans living... paycheck to paycheck. Acquire's live chat and cobrowsing help Elevate's Rise product provide better service. Customers like Jennifer benefit from quick loans and decreasing interest rates. Elevate focuses on outcomes and issue resolution, bypassing traditional metrics.
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Acquire helped Level 4. 0 scale digital showroom sales for automotive clients like Audi. Level 4.0 used Acquire’s live chat,...chatbot, and video chat to connect website visitors with dealers fast. Audi saw a 4x increase in website visitor conversations and a 4.5 out of 5 average CSAT score. Acquire enabled real-time customer engagement and seamless showroom experiences. Level 4.0 built marketing strategies using Acquire’s omnichannel tools and automation.
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Acquire helped Level 4. 0 create digital showrooms for automotive clients like Audi. Audi wanted to connect website visitors with...dealers and showrooms online. Level 4.0 used Acquire’s live chat, chatbots, and video chat to make this happen. Audi saw four times more website conversations and a 4.5 out of 5 average customer satisfaction score. Acquire’s tools let agents meet customers quickly and show cars in real time.
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Acquire helped Level 4. 0 create digital showrooms for automotive clients like Audi. Audi wanted to connect website visitors with...dealers and showrooms online. Level 4.0 used Acquire’s live chat, chatbots, and video chat to bridge the gap between online and in-person sales. Audi saw four times more website conversations and a 4.5 out of 5 average customer satisfaction score. Acquire’s tools made it easy for customers to connect and for agents to qualify leads quickly.
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Level 4. 0, a marketing consulting service, used Acquire to enhance digital showroom sales for Audi. They achieved 4x growth...in website visitor conversations and a 4.5 out of 5 CSAT score. Acquire helped bridge the gap between online and physical showrooms, improving customer engagement and sales.
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Acquire helped The Dufresne Group shift to digital sales during COVID-19. They used live chat, chatbots, and video chat to... connect with customers. In the first two weeks, they handled 1,000 sales conversations per day. Virtual sales doubled and on-site repair appointments dropped by 50%. Response times became twice as fast. The Dufresne Group improved customer engagement and business performance with Acquire's platform.
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Acquire helped The Dufresne Group, a Canadian home furnishings retailer, shift to digital sales during COVID-19. They used Acquire's video... chat, live chat, and chatbots to reduce on-site repair visits by 50%. Response times became twice as fast. Virtual sales doubled, and they handled 1,000 sales conversations per day in the first two weeks. The Dufresne Group improved customer service and sales by using Acquire's full platform.
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Acquire helped The Dufresne Group, a Canadian home furnishings retailer, shift to digital sales during COVID-19. They used Acquire's video... chat, live chat, and chatbots to reduce on-site repair visits by 50%. Response times became twice as fast. Virtual sales doubled, and they handled 1,000 sales conversations per day in the first two weeks. The Dufresne Group improved customer engagement and business performance with Acquire's platform.
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Acquire Live Chat helped HLC, a leading bike parts distributor, improve digital customer support. HLC wanted to give customers instant... answers and reduce reliance on phone and email. They used Acquire Live Chat and cobrowsing to help customers online. HLC reached a 90% response rate and onboarded new hires in one day. The team now tags chat issues to solve problems faster and keep customers happy.
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Acquire Live Chat helped HLC, a leading bike parts distributor, improve digital customer support. HLC wanted to give customers instant... answers and reduce reliance on phone and email. They used Acquire Live Chat and cobrowsing to help customers in real time. HLC reached a 90% response rate and onboarded new hires in one day. Chat tagging let them track and solve common issues fast.
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Acquire Live Chat helped HLC, a leading bicycle distributor, reach a 90% response rate and onboard new hires in just one day. HLC used live... chat and cobrowsing to support over 1,000 online customers daily. The solution let HLC categorize support requests and solve technical and shipping questions fast. Chat tagging gave HLC better insight into customer issues. HLC improved digital customer support and made it easier for bike shops to get help online.
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HLC, a leading bicycle distributor in North America, used Acquire's live chat to improve customer support. They serve over 5,500... retailers and have 1,000 customers online daily. HLC achieved a nearly 100% live chat response rate and quick onboarding for new hires. They expanded from a 10-seat to a 20-seat live chat solution. Chat tagging helped them categorize and address customer issues proactively.
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