Elevate uses Acquire's tools to improve customer support and increase loan applications. They offer tech-enabled credit solutions for Americans living paycheck to paycheck. Acquire's live chat and co...browsing help Elevate's Rise product provide better service. Customers like Jennifer benefit from quick loans and decreasing interest rates. Elevate focuses on outcomes and issue resolution, bypassing traditional metrics.
Acquire helped Elevate improve digital loan applications with live chat, chatbots, and cobrowsing. Before Acquire, Elevate struggled to track support impact and faced resource challenges. With Acquir...e, agents now reach more customers quickly and resolve issues faster. Customers can get help through chat or cobrowsing, making the process easier. Elevate now delivers better customer service and helps more people achieve financial wellness.
Acquire helped Elevate improve digital loan applications. Elevate used live chat, chatbots, and cobrowsing to help customers finish applications. Before Acquire, Elevate had a slow, hard-to-measure s...upport process. With Acquire, agents reached more people faster and solved issues quickly. Customers got help in urgent situations, leading to better experiences and more completed loan applications.
Acquire helped Elevate improve digital loan applications using live chat, chatbots, and cobrowsing. Before Acquire, Elevate struggled to track support impact and faced resource-heavy processes. With ...Acquire, agents now qualify issues faster and resolve them more efficiently. Customers get help quickly, even in urgent situations. The solution increased engagement and made customer support seamless across digital channels.
Level 4.0, a marketing consulting service, used Acquire to enhance digital showroom sales for Audi. They achieved 4x growth in website visitor conversations and a 4.5 out of 5 CSAT score. Acquire hel...ped bridge the gap between online and physical showrooms, improving customer engagement and sales.
Acquire helped Level 4.0 create digital showrooms for automotive clients like Audi. Audi wanted to connect website visitors with dealers and showrooms online. Level 4.0 used Acquire’s live chat, chat...bots, and video chat to bridge the gap between online and in-person sales. Audi saw four times more website conversations and a 4.5 out of 5 average customer satisfaction score. Acquire’s tools made it easy for customers to connect and for agents to qualify leads quickly.
Acquire helped Level 4.0 create digital showrooms for automotive clients like Audi. Audi wanted to connect website visitors with dealers and showrooms online. Level 4.0 used Acquire’s live chat, chat...bots, and video chat to make this happen. Audi saw four times more website conversations and a 4.5 out of 5 average customer satisfaction score. Acquire’s tools let agents meet customers quickly and show cars in real time.
Acquire helped Level 4.0 scale digital showroom sales for automotive clients like Audi. Level 4.0 used Acquire’s live chat, chatbot, and video chat to connect website visitors with dealers fast. Audi... saw a 4x increase in website visitor conversations and a 4.5 out of 5 average CSAT score. Acquire enabled real-time customer engagement and seamless showroom experiences. Level 4.0 built marketing strategies using Acquire’s omnichannel tools and automation.
Retail Case Studies and Customer Success Stories with Acquire™
The Dufresne Group
- Retail
Acquire helped The Dufresne Group, a Canadian home furnishings retailer, shift to digital sales during COVID-19. They used Acquire's video chat, live chat, and chatbots to reduce on-site repair visit...s by 50%. Response times became twice as fast. Virtual sales doubled, and they handled 1,000 sales conversations per day in the first two weeks. The Dufresne Group improved customer engagement and business performance with Acquire's platform.
Acquire helped The Dufresne Group, a Canadian home furnishings retailer, shift to digital sales during COVID-19. They used Acquire's video chat, live chat, and chatbots to reduce on-site repair visit...s by 50%. Response times became twice as fast. Virtual sales doubled, and they handled 1,000 sales conversations per day in the first two weeks. The Dufresne Group improved customer service and sales by using Acquire's full platform.
Acquire helped The Dufresne Group shift to digital sales during COVID-19. They used live chat, chatbots, and video chat to connect with customers. In the first two weeks, they handled 1,000 sales con...versations per day. Virtual sales doubled and on-site repair appointments dropped by 50%. Response times became twice as fast. The Dufresne Group improved customer engagement and business performance with Acquire's platform.
Construction Case Studies and Customer Success Stories with Acquire™
HLC
- Distribution
Acquire Live Chat helped HLC, a leading bike parts distributor, improve digital customer support. HLC wanted to give customers instant answers and reduce reliance on phone and email. They used Acquir...e Live Chat and cobrowsing to help customers in real time. HLC reached a 90% response rate and onboarded new hires in one day. Chat tagging let them track and solve common issues fast.
Acquire Live Chat helped HLC, a leading bike parts distributor, improve digital customer support. HLC wanted to give customers instant answers and reduce reliance on phone and email. They used Acquir...e Live Chat and cobrowsing to help customers online. HLC reached a 90% response rate and onboarded new hires in one day. The team now tags chat issues to solve problems faster and keep customers happy.
Consumer Goods Case Studies and Customer Success Stories with Acquire™
HLC
- Consumer Goods
Acquire Live Chat helped HLC, a leading bicycle distributor, reach a 90% response rate and onboard new hires in just one day. HLC used live chat and cobrowsing to support over 1,000 online customers ...daily. The solution let HLC categorize support requests and solve technical and shipping questions fast. Chat tagging gave HLC better insight into customer issues. HLC improved digital customer support and made it easier for bike shops to get help online.
Other Industry Case Studies and Success Stories with Acquire™
HLC
- Distribution
HLC, a leading bicycle distributor in North America, used Acquire's live chat to improve customer support. They serve over 5,500 retailers and have 1,000 customers online daily. HLC achieved a nearly... 100% live chat response rate and quick onboarding for new hires. They expanded from a 10-seat to a 20-seat live chat solution. Chat tagging helped them categorize and address customer issues proactively.
