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Compare Zoho CRM Plus vs Thryv

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for Thryv low
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Comparison Summary

This comparison report of Zoho CRM Plus vs. Thryv is based on a specific set of business needs and context. The comparison uses 2979 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Thryv

Zoho CRM Plus, Thryv, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Thryv focuses on Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

"We've Been Using The Zoho Customer Experience Platform For Over 2 Years Now And We Couldn't Have Asked For Anything Better. Zoho Has Constantly Improved Its User Experiences And Functionalities That Is Helping Businesses Like Ours Deliver Better Exp...eriences To Our Customers. Zia's Conversational Abilities And Intelligence To Assist Our Customer-Facing Teams All Along The Customer Journey Is What We Love The Most. " - Hanh Nguyen

"Seeing the whole picture of who was going to be where and when – that just doesn’t come across on paper. With Thryv, we are able to conceptualize it, see it, and have it all in one place that everybody can access. " - Kate Maxwell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Thryv for

Software Failure Risk

  • medium

logo Thryv

Focus area

Thryv is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

Thryv | platform that automates tasks and puts your customers at the center of your business

Age

1996

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

50

64

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (76)

engaging and following up

Read Reviews (63)

Read Reviews (56)

social media management

Read Reviews (39)

Read Reviews (158)

engaging on social media

Read Reviews (25)

Read Reviews (55)

managing social media account

Read Reviews (2)

Read Reviews (8)

scheduling post to social media

Read Reviews (1)

Read Reviews (64)

social media marketing

Read Reviews (30)

Read Reviews (12)

helpdesk management

Read Reviews (19)

Read Reviews (11)

collaboration

Read Reviews (17)

Read Reviews (1)

customer feedback management

Read Reviews (15)

Read Reviews (1)

lifetime value management

Read Reviews (14)

Read Reviews (2)

conversion management

Read Reviews (10)

Read Reviews (2)

competitive intelligence

Read Reviews (10)

Read Reviews (2)

campaign management

Read Reviews (10)

Read Reviews (30)

workflow management

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (74)

knowledge management

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (5)

pipeline management

Read Reviews (5)

Read Reviews (0)

communication management

Read Reviews (5)

Read Reviews (143)

sending & publishing communications

Read Reviews (3)

Read Reviews (130)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (53)

proposal & quote management

Read Reviews (1)

Read Reviews (4)

contract management

Read Reviews (1)

Read Reviews (19)

relationship management

Read Reviews (1)

Read Reviews (7)

sales call management

Read Reviews (1)

Read Reviews (13)

content publishing

Read Reviews (0)

Read Reviews (73)

content sharing

Read Reviews (0)

Read Reviews (32)

content management

Read Reviews (0)

Read Reviews (107)

content publishing

Read Reviews (0)

Read Reviews (73)

content sharing

Read Reviews (0)

Read Reviews (32)

rating and review management

Read Reviews (0)

Read Reviews (15)

reputation management

Read Reviews (0)

Read Reviews (8)

conference call management

Read Reviews (0)

Read Reviews (2)

billing and invoice management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • phone calls

  • Instagram

  • Twitter

  • LinkedIn

  • Facebook

  • promotions

  • text SMS

  • on premises

  • coupons

  • video

  • mobile

  • review sites

  • Yelp

  • trade shows

  • user generated content

  • blogs

  • events

  • chat

  • mobile app

  • See 21 more

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • phone calls

  • Instagram

  • Twitter

  • LinkedIn

  • Facebook

  • promotions

  • text SMS

  • on premises

  • coupons

  • video

  • mobile

  • review sites

  • Yelp

  • trade shows

  • user generated content

  • blogs

  • events

  • chat

  • mobile app

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting