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Compare Woopra vs Matomo

Comparison Summary

For Woopra vs Matomo comparison, Our AI algorithm looked at 4630 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Woopra and Matomo to solve their respective business needs.

Pros and cons of Woopra and Matomo

Woopra is more suited to businesses that require Engagement Management and Helpdesk Management with Chat where as Matomo is focused towards Social Media Management with Website and Engagement Management with Website .

logo Woopra

Focus area

Woopra is better than Matomo for

Software Failure Risk

  • low

logo Matomo

Focus area

Software Failure Risk

  • medium

About

woopra.com - Customer Journey Analytics for Web, Mobile, Product and Beyond

Matomo: #1 Secure Open Web Analytics Platform

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

52

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications



campaign management

campaign analytics

campaign monitoring


segmentation and targeting




customer feedback management

measuring customer satisfaction


products & pricelist management


loyalty management

identify target customers



lead qualification

lead qualification: behavioural


lifetime value management


training & onboarding


contact list management



workflow management




conversion management


sales document management

proposal & quote management



social media marketing


generation of new leads


business development


revenue cycle management


account management


usage based segmentation





promotion management


content management


rating and review management



sales call management






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Increase customer life time value

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve internal communications

  • Improve brand engagement

  • Build brand awareness

  • Improve visibility

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • phone calls

  • offline

  • Facebook

  • user generated content

  • blogs

  • on premises

  • promotions

  • video

  • newsletter

  • mobile

  • display advertisement

  • mobile app

  • omnichannel

  • point of sale

  • See 14 more
  • website

  • e-mail

  • social media

  • phone calls

  • offline

  • Facebook

  • user generated content

  • blogs

  • on premises

  • promotions

  • video

  • newsletter

  • mobile

  • display advertisement

  • mobile app

  • omnichannel

  • point of sale

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting