Matomo Overview

This is a summary of the comprehensive capabilities and benefits of Matomo based on over 2314 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Matomo, Piwik PRO, TWIPLA, Clicky Web Analytics, Quantcast Measure, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Matomo is right for your needs? Our Cuspera AI engine can evaluate how Matomo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Matomo supports business activities such as:

  • Social Media Analytics
  • Engagement Management
  • Campaign Management
  • Helpdesk Management
  • Advertisement

Matomo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Increase Sales & Revenue, Improve Efficiency, etc. It can help manage these activities if you use Website for these needs. As a solution, Matomo's capabilities include Widgets, Dashboard, Personalization, etc.

Matomo Computer Software Vertical is its biggest customer base.

Reviews

"...New reports that analyze visits, action types or conversions should contain these metrics. ..." Exploring the tables that Matomo creating in MySQL database

Cuspera Reviews

16 buyers and buying teams have used Cuspera to assess how well Matomo solved their Digital Analytics needs. Cuspera uses 2314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Matomo.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Analytics , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Matomo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Analytics with Website

4.47/5 ★

Read Reviews (36)

"...New reports that analyze visits, action types or conversions should contain these metrics. ..." Exploring the tables that Matomo creating in MySQL database
Engagement Management with Website

4.93/5 ★

Read Reviews (31)

"...Get powerful insights to discover how your users engage with your video and audio content to maximise your success. ..." Matomo's Product Features
engaging and following up

4.90/5 ★

Read Reviews (21)

"...You can view what visitors did before and after viewing a specific page, returning visitors, engagement, the location of the visitor, and their language. ..."
Campaign Management with Website

4.88/5 ★

Read Reviews (31)

"...Here are the major features that you can expect from Matomo once you use this service: All the standard metrics you expect from a quality web analytics tool No data sampling Media analytics Conversion optimization (Using heat maps, session recordings, funnels, and more) Visitor profiles Enhanced SEO Custom reporting Campaign tracking Roll-Up reporting combine reporting from multiple websites As you can see, when it comes to the raw feature set, Google Analytics stands no chance against Matomo...." 7 Best Google Analytics Alternatives for Analysing Website Traffic
campaign analytics

4.66/5 ★

Read Reviews (10)

"...Here are the major features that you can expect from Matomo once you use this service: All the standard metrics you expect from a quality web analytics tool No data sampling Media analytics Conversion optimization (Using heat maps, session recordings, funnels, and more) Visitor profiles Enhanced SEO Custom reporting Campaign tracking Roll-Up reporting combine reporting from multiple websites As you can see, when it comes to the raw feature set, Google Analytics stands no chance against Matomo...."
campaign monitoring

4.53/5 ★

Read Reviews (6)

"...Piwik does a great job of allowing customized campaign tracking to try and hit marketing or funding goals...."
PEER EXPERIENCES
Social Media Analytics with Website

4.47/5 ★

Read Reviews (36)

"...New reports that analyze visits, action types or conversions should contain these metrics. ..." Exploring the tables that Matomo creating in MySQL database
Engagement Management with Website

4.93/5 ★

Read Reviews (31)

"...Get powerful insights to discover how your users engage with your video and audio content to maximise your success. ..." Matomo's Product Features
engaging and following up

4.93/5 ★

Read Reviews (21)

Campaign Management with Website

4.88/5 ★

Read Reviews (31)

"...Here are the major features that you can expect from Matomo once you use this service: All the standard metrics you expect from a quality web analytics tool No data sampling Media analytics Conversion optimization (Using heat maps, session recordings, funnels, and more) Visitor profiles Enhanced SEO Custom reporting Campaign tracking Roll-Up reporting combine reporting from multiple websites As you can see, when it comes to the raw feature set, Google Analytics stands no chance against Matomo...." 7 Best Google Analytics Alternatives for Analysing Website Traffic
campaign analytics

4.88/5 ★

Read Reviews (10)

campaign monitoring

4.88/5 ★

Read Reviews (6)

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2314 insights from peers and experts to help you assess how these Matomo use cases fit your Digital Analytics needs.

Frequently Asked Questions(FAQ)

for Matomo

What is Matomo?

Matomo is a premium web analytics and conversion optimization tool designed to give the most conclusive insights with a complete range of features such as heatmaps, session recordings, goals, form analytics, eCommerce and funnels. It is designed to help businesses view and evaluate user activities and engagement.

What is Matomo used for?

Matomo is a Digital Analytics Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Analytics, Engagement Management and Campaign Management .

What are the top features of Matomo?

Widgets, Dashboard and Personalization are some of the top features of Matomo.

Who uses Matomo?

Matomo is used by Computer Software, Marketing And Advertising and Internet among other industries.

What are Matomo alternatives?

Piwik PRO, TWIPLA, Clicky Web Analytics and Quantcast Measure are popular alternatives for Matomo.

Where is Matomo located?

Matomo is headquartered at Asia-Pacific (APAC), Australasia.

Popular Business Setting

for Matomo

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Matomo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Matomo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

2.51/5 ★

Read Reviews (87)
Dashboard

3.35/5 ★

Read Reviews (38)
Personalization

3.96/5 ★

Read Reviews (24)
Recording

3.32/5 ★

Read Reviews (21)
SEO

4.06/5 ★

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Widgets

2.51/5 ★

Read Reviews (87)
Dashboard

3.35/5 ★

Read Reviews (38)
Personalization

3.96/5 ★

Read Reviews (24)
Recording

3.32/5 ★

Read Reviews (21)
SEO

4.06/5 ★

Read Reviews (18)

IT and Other Capabilities

for Matomo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5 ★

Read Reviews (214)
Data Export

3.34/5 ★

Read Reviews (108)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.60/5 ★

Read Reviews (214)
Data Export

3.34/5 ★

Read Reviews (108)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.35/5 ★

Read Reviews (7)
Chat Support

4.23/5 ★

Read Reviews (6)
24/7 Support

4.10/5 ★

Read Reviews (65)
Email Support

3.98/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.35/5 ★

Read Reviews (7)
Chat Support

4.23/5 ★

Read Reviews (6)
24/7 Support

4.10/5 ★

Read Reviews (65)
Email Support

3.98/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.02/5 ★

Read Reviews (503)
Custom Reports

3.80/5 ★

Read Reviews (653)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.02/5 ★

Read Reviews (503)
Custom Reports

3.80/5 ★

Read Reviews (653)

Software Failure Risk Guidance

?

for Matomo

Overall Risk Meter

Low Medium High

Top Failure Risks for Matomo

Vendor Profile Details

Company Name

Matomo

Company Website

https://matomo.org/

HQ Location

Asia-Pacific (APAC), Australasia

Employees

1-10

Social

Financials

PRIVATE