Matomo Overview

Matomo offers a privacy-focused alternative to Google Analytics, ideal for teams who prioritize data accuracy without compromising user privacy. This analytics tool empowers users with full control over their data, ensuring ownership and protection against privacy breaches. Matomo is particularly suited for organizations concerned about ethical marketing and data integrity. Users can easily boost website performance by leveraging Matomo’s comprehensive analytics features while maintaining compliance with privacy standards. Its open-source nature means no data limitations and customization flexibility. A notable feature is the Google Analytics Importer, facilitating seamless transition for those migrating from Google’s platform. Matomo’s commitment to privacy and accuracy makes it a preferred choice among privacy-conscious businesses.

Use Cases

Customers recommend Social Media Analytics, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Matomo.

Other use cases:

  • Helpdesk Management
  • Advertisement
  • Content Management
  • Rating And Review Management
  • Sending & Publishing Communications
  • Create Engagement Based Loyalty
  • Call Analytics
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Matomo.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Matomo Use-Cases and Business Priorities: Customer Satisfaction Data

Matomo works with different mediums / channels such as Website.

Matomo's features include Widgets, Dashboard, Personalization, etc. and Matomo support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Matomo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I am development a Marketing Campaign, and Piwik gives me all the insights I need to do it in a proper way...." Peer review by Ibán R, Digital Marketing & Growth Hacking Expert, Marketing and Advertising

Peer review evidence (same sources as the product rating summary)

"...Although I do not have a lot of free time to really dive in, learn how to customized Piwik Analytics and set up custom reports; with very little effort I was able to quickly install the program and immediately fill the gaps in our current Analytics reporting...." Peer review by Jeff Wallace, Marketing Specialist - Marketing Technologist, Critical Business Analysis, Inc
"...These solutions empower you to track progress in terms of customer interest, engagement and buyer behavior, which helps you understand the buying trends and innovate accordingly. ..." Entrepreneurship in Digital Era - Digital transformation and its impact on business strategy | iRonin.IT
"...Business owners have always wondered and hesitated to invest in marketing programs by questioning how campaigns are doing and which deserve more support and investment. ..." Analytics and Data Optimisation on Consumers

Matomo, TWIPLA, Klipfolio, Buildfire, EverPass, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Matomo offers a privacy-friendly alternative to Google Analytics. Reputations are protected without privacy sacrifices or site compromises.

Popular Business Setting

for Matomo

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Matomo is popular in Computer Software, Marketing And Advertising, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.

Matomo Customer wins, Customer success stories, Case studies

What solutions does Matomo provide for Social Media Analytics?

What Are the key features of Matomo for Engagement Management?

How can Matomo enhance your Campaign Management process?

How does Matomo address your Helpdesk Management Challenges?

16 buyers and buying teams have used Cuspera to assess how well Matomo solved their Digital Analytics needs. Cuspera uses 2314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

 

Yorba - Information Technology And Services - Small

Lisbon, Portugal

Matomo helped Yorba grow while staying compliant with global privacy laws. Yorba used Matomo to protect customer data and meet strict privacy standards. The platform gave Yorba fast setup and advance...d analytics for startup growth. Yorba used insights from Matomo to guide global expansion and product decisions. Matomo made it easy for Yorba to meet international privacy regulations and keep their privacy-first promise.

 

Stockholm University - Education - Large

Stockholm, Sweden

Matomo helped Stockholm University meet strict GDPR privacy rules for its 30,000 students. The university needed web analytics that could be customized for 200 users across many departments. Matomo r...eplaced Google Analytics, offering flexible reports and privacy-focused features. The team used Matomo’s heatmaps and session recordings to track user behavior and improve website design. These insights proved the value of new tools and helped refine digital experiences.

 

Property Investments UK - Real Estate - Small

UK

Matomo helped Property Investments UK get accurate data and strong privacy. Before, they struggled with unreliable analytics and privacy risks from Google Analytics 4. After switching, they quickly f...ound website gaps and improved content. This led to more customer inquiries and better sales. Matomo’s setup was easy, and support was fast. Now, they trust their data and protect user privacy.

 

MDFT Academy - Professional Training & Coaching - Small

Amsterdam, Netherlands

MDFT Academy switched from Google Analytics to Matomo to address GDPR compliance and privacy concerns. Using Matomo, they gained better insights into visitor behavior and improved website navigation.... The academy used features like user flow analysis and A/B testing to increase conversions. Real-time goal tracking helped them monitor sign-ups, quiz completions, and course purchases. Matomo made it easy for MDFT Academy to optimize their site and ensure privacy for users.

 

CRO:NYX Digital - Marketing And Advertising - Small

Calgary, Canada

Matomo helped CRO:NYX Digital fix data tracking issues caused by Google Analytics on the Brave browser. Google Analytics missed nearly 10% of users, while Matomo captured accurate numbers using first...-party cookies. CRO:NYX Digital gained clear insights into campaign performance and user behavior. The agency used Matomo to analyze device, location, browser, and session data. This improved their ability to identify high-quality prospects and optimize campaigns.

 

Concrete CMS - Information Technology And Services - Small

Portland, USA

Matomo helped Concrete CMS boost leads by 3x after switching from Google Analytics 4. Concrete CMS needed a GDPR-compliant analytics tool with no data limits. Matomo’s flexible features, like heatmap...s and A/B testing, made setup easy and improved user onboarding. The team used form analytics to fix bottlenecks, quickly increasing lead generation. Matomo’s user-friendly design and strong privacy controls were key to their success.

Frequently Asked Questions(FAQ)

for Matomo

What is Matomo?

Matomo is a premium web analytics and conversion optimization tool designed to give the most conclusive insights with a complete range of features such as heatmaps, session recordings, goals, form analytics, eCommerce and funnels. It is designed to help businesses view and evaluate user activities and engagement.

Matomo provides real-time updates on the details of visitors; has goal conversion tracking to track business objectives; event tracking to identify and measure the interaction of the user with the website; and A/B testing which helps to optimize website campaigns by experimenting and running A/B tests.

Matomo features include Open source, 100% accurate data, provide guidance, customized and extended to meet every need, actionable insights and a complete picture of customers, and track personal data under privacy laws.

What is Matomo used for?

Matomo is a Digital Analytics Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Analytics, Engagement Management and Campaign Management .

What are the top features of Matomo?

Widgets, Dashboard and Personalization are some of the top features of Matomo.

Who uses Matomo?

Matomo is used by Computer Software, Marketing And Advertising and Internet among other industries.

What are Matomo alternatives?

TWIPLA, Klipfolio, Buildfire and EverPass are popular alternatives for Matomo.

Where is Matomo located?

Matomo is headquartered at Asia-Pacific (APAC), Australasia.
lightning

Peers used Matomo for social media analytics and engagement management

Matomo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.02/5

Read Reviews (503)
Custom Reports

3.80/5

Read Reviews (653)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.02/5

Read Reviews (503)
Custom Reports

3.80/5

Read Reviews (653)

Software Failure Risk Guidance

?

for Matomo

Overall Risk Meter

Low Medium High

Top Failure Risks for Matomo

InnoCraft Ltd News

Product

CNIL compliance in Matomo is now a single click. Heres what that changes. - Analytics Platform

Matomo has introduced a 1-Click CNIL compliance feature, simplifying GDPR compliance for French audiences. This feature automates the assessment and application of CNIL-aligned settings, reducing manual configuration. It is available on Matomo Cloud and On-Premise version 5.9.0, enhancing ease of use for privacy-conscious analytics.

Product

CNIL compliance in Matomo is now a single click. Here’s what that changes. - Analytics Platform

Matomo has introduced a 1-Click CNIL compliance feature, simplifying the process for achieving privacy compliance for French audiences. This feature automates the assessment and application of CNIL-aligned settings, reducing manual configuration and ensuring data anonymization and privacy. It is available on Matomo Cloud and On-Premise with version 5.9.0.

Product

Matomo Introduces AI Assistants Tracking - Analytics Platform

Matomo has released version 5.8.0 of its web analytics platform, introducing AI chatbot tracking within its AI Assistants suite. This update provides enhanced insights into AI-driven web traffic, helping organizations distinguish between human and AI interactions. The privacy-first platform aims to improve decision-making by offering reliable analytics data without relying on third-party cookies.

Product

Matomo Launches New Partner Program to Expand Global Reach of Privacy-First Analytics - EIN News

Matomo has launched a global Partner Program to expand the reach of its privacy-first analytics platform. The program connects digital agencies, developers, consultants, and integrators to deliver Matomo solutions with regional privacy expertise. This initiative targets sectors like healthcare, government, and finance, supporting organizations seeking ethical alternatives to Google Analytics.

InnoCraft Ltd Profile

Company Name

InnoCraft Ltd

Company Website

https://matomo.org/

HQ Location

Asia-Pacific (APAC), Australasia

Employees

1-10

Social

Financials

PRIVATE