Woopra Overview
This is a summary of the comprehensive capabilities and benefits of Woopra based on over 2316 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Woopra, Mixpanel, Gosquared Web Analytics, Piwik PRO, Bloomreach, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Woopra is right for your needs? Our Cuspera AI engine can evaluate how Woopra fits your specific business needs, industry, and context. Get your personalized assessment report today.
Woopra supports business activities such as:
- Engagement Management
- Helpdesk Management
- Social Media Analytics
- Communication Management
- Advertisement
Woopra can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve ROI, Launch New Products, etc. It can help manage these activities if you use Chat E-Mail Website etc. for these needs. As a solution, Woopra's capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.
Woopra Computer Software Vertical is its biggest customer base.
Reviews
"Woopra enables other departments to be more autonomous than ever before. An engineering request that might have taken weeks to accomplish can now be done by our own marketing team in the same day. " - Ryan Stevens
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Woopra solved their Digital Analytics needs. Cuspera uses 2316 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Woopra.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Woopra.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.85/5 ★ |
"...The tool enables me to see if/when they have logged in and how engaged they are with the service...." Peer review by josh b, portfolio manager |
| engaging and following up |
4.89/5 ★ |
"...Woopra helps to figure out what different groups or types of people engage in...." Peer review by User |
| Helpdesk Management with Chat, E-Mail, Website and Mobile |
4.91/5 ★ |
"...The vendor delivers support via phone, email, documentation, and an online help desk...." Peer review from Featured Customers |
| Social Media Analytics |
4.95/5 ★ |
"...Companies use SaaS Analytics to analyze users' behavior throughout their journey to reduce churn, increase customer engagement, and ultimately grow their recurring revenue. ..." SaaS Analytics Software Tool |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.85/5 ★ |
"...The tool enables me to see if/when they have logged in and how engaged they are with the service...." Peer review by josh b, portfolio manager |
|
| engaging and following up |
4.85/5 ★ |
| Helpdesk Management with Chat, E-Mail, Website and Mobile |
4.91/5 ★ |
"...The vendor delivers support via phone, email, documentation, and an online help desk...." Peer review from Featured Customers |
|
| Social Media Analytics |
4.95/5 ★ |
"...Companies use SaaS Analytics to analyze users' behavior throughout their journey to reduce churn, increase customer engagement, and ultimately grow their recurring revenue. ..." SaaS Analytics Software Tool |
|
37+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2316 insights from peers and experts to help you assess how these Woopra use cases fit your Digital Analytics needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Woopra enables other departments to be more autonomous than ever before. An engineering request that might have taken weeks to accomplish can now be done by our own marketing team in the same day. Testimonial By Ryan Stevens |
|
Woopra’s customer analytics platform offered us a turnkey solution that enabled us to improve internal workflows and respond in real-time to clients’ unique needs. By choosing Woopra we have achieved high levels of customer satisfaction. Testimonial By Andrew Karam |
|
The biggest problem was that we didn’t know what our customers were doing. Woopra made information immediately available for us to find answers to specific questions, map out the customer journey and acts as the baseline for our customer data. Testimonial By Scott Smith |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ryan Stevens Product Manager Mayvenn |
Woopra enables other departments to be more autonomous than ever before. An engineering request that might have taken weeks to accomplish can now be done by our own marketing team in the same day. Testimonial By Ryan Stevens |
|
Andrew Karam VP of Product AppLovin |
Woopra’s customer analytics platform offered us a turnkey solution that enabled us to improve internal workflows and respond in real-time to clients’ unique needs. By choosing Woopra we have achieved high levels of customer satisfaction. Testimonial By Andrew Karam |
|
Scott Smith VP Sales CloudApp |
The biggest problem was that we didn’t know what our customers were doing. Woopra made information immediately available for us to find answers to specific questions, map out the customer journey and acts as the baseline for our customer data. Testimonial By Scott Smith |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study CloudAppRead More |
|
Case Study SERMORead More |
Frequently Asked Questions(FAQ)
for Woopra
What is Woopra?
What is Woopra used for?
What are the top features of Woopra?
Who uses Woopra?
What are Woopra alternatives?
Where is Woopra located?
Popular Business Setting
for Woopra
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Woopra to Enhance customer relationships and Acquire customers
Woopra Alternatives
Peer and Expert Opinion on Features
for Woopra
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (61) |
| Dashboard | Read Reviews (43) |
| Alerts: popups & Notifications | Read Reviews (26) |
| Live monitoring | Read Reviews (25) |
| Recording | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (61) |
| Dashboard | Read Reviews (43) |
| Alerts: popups & Notifications | Read Reviews (26) |
| Live monitoring | Read Reviews (25) |
| Recording | Read Reviews (14) |
IT and Other Capabilities
for Woopra
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (316) |
| Data Export | Read Reviews (80) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (316) |
| Data Export | Read Reviews (80) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (36) |
| Chat Support | Read Reviews (57) |
| Phone Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (160) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (36) |
| Chat Support | Read Reviews (57) |
| Phone Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (160) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (313) |
| Custom Reports | Read Reviews (532) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (313) |
| Custom Reports | Read Reviews (532) |
Software Failure Risk Guidance
?for Woopra
Overall Risk Meter
Top Failure Risks for Woopra
Vendor Profile Details
Company Name
Woopra
Company Website
https://www.woopra.comHQ Location
300 Montgomery St, Suite 208, San Francisco, CA 94104, US
Employees
11-50
Social
Financials
PRIVATE
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