Woopra Overview

Woopra is a real-time customer analytics platform used by sales, service, and marketing teams. It is a solution that redefines how companies understand, analyze, engage, and retain their customers. It helps to enhance customer relationships and increase sales and revenue.

Woopra visualizes and optimizes every step of the customer journey, understands how every single touchpoint affects the customer experience to drive growth, retention, and customer success. It also engages users in real-time with built-in triggers and automation.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Woopra solved their Digital Analytics needs. Cuspera uses 2316 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Woopra.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Efficiency
  • Improve Internal Communications
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Helpdesk Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Woopra.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.85/5

Read Reviews (138)

"...The data visualized in these dashboards represents their investment into their marketing systems in a way that builds engagement on the team, make it easier for clients to understand they have access to data to support their decisions rather than navigating on gut or past experiences alone...."
engaging and following up

4.89/5

Read Reviews (105)

"...Figuring out what is working when it comes to engaging our customers...."
Helpdesk Management with Chat, E-Mail, Website and Mobile

4.91/5

Read Reviews (92)

"...I enjoyed mainly the third-party integration of appconnect, which allowed me to process the information in segments of my choice, create unique reports and consumer profiles, as well as collect data on different platforms (such as email, helpdesk, chat, etc.). )...."
Social Media Analytics

4.95/5

Read Reviews (44)

"...It is great at reports and analytics when it comes to adjusts filters...."
PEER EXPERIENCES
Engagement Management

4.85/5

Read Reviews (138)

"...The data visualized in these dashboards represents their investment into their marketing systems in a way that builds engagement on the team, make it easier for clients to understand they have access to data to support their decisions rather than navigating on gut or past experiences alone...." Peer review by Bobby B., Internet
engaging and following up

4.85/5

Read Reviews (105)

Helpdesk Management with Chat, E-Mail, Website and Mobile

4.91/5

Read Reviews (92)

"...I enjoyed mainly the third-party integration of appconnect, which allowed me to process the information in segments of my choice, create unique reports and consumer profiles, as well as collect data on different platforms (such as email, helpdesk, chat, etc.). )...." Peer review by DANNY M, Administrador
Social Media Analytics

4.95/5

Read Reviews (44)

"...It is great at reports and analytics when it comes to adjusts filters...." Peer review by User

37+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2316 insights from peers and experts to help you assess how these Woopra use cases fit your Digital Analytics needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ryan Stevens

Product Manager

Mayvenn

Woopra enables other departments to be more autonomous than ever before. An engineering request that might have taken weeks to accomplish can now be done by our own marketing team in the same day. Testimonial By Ryan Stevens

Dave Nevogt

Co-Founder

Hubstaff

There is no longer a question that we cannot answer regarding our business at this point. Everything that we do is now data-driven. By nature I feel that all employees should have access to this level of data transparency and be able to use that to build smarter, more impactful teams. Testimonial By Dave Nevogt

Jared Anderson

Customer Success Manager

Rentler

Woopra allowed us to identify where our problems and gaps are. Then, address and monitor them, and, finally, using the variety of integrations, communicate with our users and ensure that we’re driving more end-to-end conversions. Testimonial By Jared Anderson
CUSTOMERS TESTIMONIALS

Ryan Stevens

Product Manager

Mayvenn

Woopra enables other departments to be more autonomous than ever before. An engineering request that might have taken weeks to accomplish can now be done by our own marketing team in the same day. Testimonial By Ryan Stevens

Dave Nevogt

Co-Founder

Hubstaff

There is no longer a question that we cannot answer regarding our business at this point. Everything that we do is now data-driven. By nature I feel that all employees should have access to this level of data transparency and be able to use that to build smarter, more impactful teams. Testimonial By Dave Nevogt

Jared Anderson

Customer Success Manager

Rentler

Woopra allowed us to identify where our problems and gaps are. Then, address and monitor them, and, finally, using the variety of integrations, communicate with our users and ensure that we’re driving more end-to-end conversions. Testimonial By Jared Anderson

Case Studies

COMPANY CASE STUDIES
Case Study CloudApp

Find out How CloudApp Answers Every Essential Business Question with Woopra

Read More
Case Study SERMO

SERMO, A Global Physician Network uses Woopra to Improve Patient Outcomes

Read More

Popular Business Setting

for Woopra

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Woopra to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Woopra

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.60/5

Read Reviews (61)
Dashboard

3.96/5

Read Reviews (43)
Alerts: popups & Notifications

4.65/5

Read Reviews (26)
Live monitoring

4.90/5

Read Reviews (25)
Recording

2.59/5

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Personalization

4.60/5

Read Reviews (61)
Dashboard

3.96/5

Read Reviews (43)
Alerts: popups & Notifications

4.65/5

Read Reviews (26)
Live monitoring

4.90/5

Read Reviews (25)
Recording

2.59/5

Read Reviews (14)

IT and Other Capabilities

for Woopra

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.72/5

Read Reviews (316)
Data Export

3.51/5

Read Reviews (80)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.72/5

Read Reviews (316)
Data Export

3.51/5

Read Reviews (80)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.71/5

Read Reviews (36)
Chat Support

4.65/5

Read Reviews (57)
Phone Support

4.39/5

Read Reviews (15)
24/7 Support

4.08/5

Read Reviews (160)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.71/5

Read Reviews (36)
Chat Support

4.65/5

Read Reviews (57)
Phone Support

4.39/5

Read Reviews (15)
24/7 Support

4.08/5

Read Reviews (160)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.58/5

Read Reviews (313)
Custom Reports

4.09/5

Read Reviews (532)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.58/5

Read Reviews (313)
Custom Reports

4.09/5

Read Reviews (532)

Software Failure Risk Guidance

?

for Woopra

Overall Risk Meter

Low Medium High

Top Failure Risks for Woopra

Vendor Profile Details

Company Name

Woopra

Company Website

https://www.woopra.com

HQ Location

300 Montgomery St, Suite 208, San Francisco, CA 94104, US

Employees

11-50

Social

Financials

Private