Overview: VCC Live® and Dialshree as Contact Center Software Category solutions.

VCC Live®: VCC Live offers customizable cloud contact center software for managing inbound and outbound communication. Multiple channels like voice, SMS, and email are supported.

Dialshree: Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.

VCC Live® and Dialshree: Best activities based on customer satisfaction

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Applying your context and needs changes the comparison

VCC Live® in Action: Unique Use Cases

What benefits does VCC Live® offer for Helpdesk Management?

How does VCC Live® facilitate Engagement Management?

How does VCC Live® address your Workflow Management Challenges?

Dialshree in Action: Unique Use Cases

Why is Dialshree the best choice for Communication Management?

What benefits does Dialshree offer for Campaign Management?

News

Latest VCC Live® news

VCC Live Boosts VCC 360 With Global SIP Trunking Through DIDWW Partnership

VCC Live has partnered with DIDWW to integrate global SIP trunking and virtual phone number services into the VCC 360 cloud contact center platform. This collaboration enables VCC Live to offer expanded international telephony coverage and immediate number provisioning, enhancing service reliability and reach for enterprise customers seeking robust VoIP and contact center solutions.

15/05/2025 - source

Latest Dialshree news

Urgent: TRAI Mandates 1600-Series for All BFSI Service & Transactional CallsIs Your System Ready

Elision Technologies is offering expedited services to help BFSI institutions comply with the new TRAI mandate requiring the use of 1600-series numbers for service and transactional calls. This directive aims to enhance consumer protection, regulatory oversight, and data security. Elision provides fast-track processing, integration support, and compliance packages to ensure institutions meet the January 1, 2026 deadline.

10/12/2025 - source