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Compare Touchpoint vs i2c

Comparison Summary

For Touchpoint vs i2c comparison, Our AI algorithm looked at 2170 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Touchpoint and i2c to solve their respective business needs.

Pros and cons of Touchpoint and i2c

Touchpoint is more suited to businesses that require Helpdesk Management with Mobile and Engagement Management with Mobile where as i2c is focused towards Engagement Management and Campaign Management .

Both Touchpoint and i2c are Customer Loyalty Management software, peers recommend Touchpoint for communication management and sending & publishing communications where as i2c is more known for billing and invoice management and campaign management .

logo Touchpoint

Focus area

Touchpoint is better than i2c for

Software Failure Risk

  • medium

logo i2c

Focus area

i2c is better than Touchpoint for

Software Failure Risk

  • low

About

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

i2c | Empowers card issuers with the tools to deliver high-impact, personalized payments and commerce

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

20

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


membership management



training & onboarding


loyalty management



touchpoint management


campaign management



generation of new leads


payment management


lifetime value management



billing and invoice management


contract management


sales document management

contract management


sales incentive management


segmentation and targeting


social media analytics


social media management

social media analytics


redemption management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more
  • Increase sales & revenue

  • Improve brand engagement

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Acquire customers

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • See 8 more

Top Channels

Channels Used

  • mobile

  • text SMS

  • offline

  • point of sale

  • channel partners

  • mobile app

  • omnichannel

  • promotions

  • coupons

  • See 6 more
  • mobile

  • text SMS

  • offline

  • point of sale

  • channel partners

  • mobile app

  • omnichannel

  • promotions

  • coupons

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting