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Compare Toky vs Smiddle

Failure Risk Guidance Security Report ?

Failure Risk for Toky medium Failure Risk for Smiddle low
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Comparison Summary

For Toky vs Smiddle comparison, Our AI algorithm looked at 2358 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Toky and Smiddle to solve their respective business needs.

Pros and cons of Toky and Smiddle

Toky is more suited to businesses that require Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls where as Smiddle is focused towards Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls .

logo Toky

Focus area

Toky is better than Smiddle for

Software Failure Risk

  • medium

logo Smiddle

Focus area

Software Failure Risk

  • low

About

Toky | Business Phone System & Integrated VoIP Service

Smiddle - GET THE MOST OUT OF IT

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

35

34

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (188)

Read Reviews (32)

call recording

Read Reviews (161)

Read Reviews (20)

call transcription

Read Reviews (24)

Read Reviews (0)

helpdesk management

Read Reviews (124)

Read Reviews (47)

communication management

Read Reviews (54)

Read Reviews (4)

sending & publishing communications

Read Reviews (39)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (1)

contact list management

Read Reviews (44)

Read Reviews (30)

contacts history

Read Reviews (9)

Read Reviews (4)

engagement management

Read Reviews (14)

Read Reviews (4)

engaging and following up

Read Reviews (7)

Read Reviews (1)

collaboration

Read Reviews (9)

Read Reviews (28)

workflow management

Read Reviews (9)

Read Reviews (1)

generation of new leads

Read Reviews (5)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (1)

sales document management

Read Reviews (3)

Read Reviews (1)

campaign management

Read Reviews (3)

Read Reviews (17)

customer feedback management

Read Reviews (1)

Read Reviews (9)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (2)

conference call management

Read Reviews (1)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (8)

customise loyalty program

Read Reviews (0)

Read Reviews (8)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • point of sale

  • chat

  • events

  • trade shows

  • mobile

  • mobile app

  • promotions

  • e-mail

  • social media

  • omnichannel

  • See 10 more

  • phone calls

  • offline

  • video

  • point of sale

  • chat

  • events

  • trade shows

  • mobile

  • mobile app

  • promotions

  • e-mail

  • social media

  • omnichannel

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting