Overview: Tix and iCapture as Event Management Category solutions.

Tix and iCapture cater to the event management realm but diverge in focus. Tix shines in comprehensive engagement and social media management, with strong analytics and data features. Large enterprises and non-profits find it appealing. Meanwhile, iCapture expertly handles lead capture and trade show marketing, focusing on ROI improvement, appealing to tech industries. Its robust trade show presence attracts enterprises and mid-market businesses. Both provide 24/7 support but differ in vendor support offerings, reflecting their respective user needs.

Tix: Tix offers cloud-based ticketing software with integrated access controls, event management, and multi-channel ticket sales. It enhances customer relationships through reporting, email marketing, and customer history tracking.

iCapture: iCapture is an intelligent lead capture app for trade shows and events. It captures, sorts, and delivers leads directly to your CRM.

Tix and iCapture: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Tix specializes in engagement management and helpdesk support, with added strengths in social media activities and contract management. read more →

iCapture excels in trade show marketing and capturing leads, supported by robust engagement management capabilities for follow-up activities. read more →

Business Goals

Tix aims to boost sales and enhance customer relationships while improving brand engagement. read more →

iCapture focuses on improving ROI and acquiring customers, with a strong emphasis on boosting sales. read more →

Core Features

Tix offers extensive data integration and custom reporting features, along with powerful analytics capabilities and strong data import/export options. read more →

iCapture provides solid analytics and custom reporting, paired with efficient lead management and seamless integration features. read more →

Vendor Support

Tix offers 24/7 support, with additional phone, chat, and email options to ensure user satisfaction. read more →

iCapture also provides 24/7 support, though its focus is more on chat and phone assistance, tailored for efficient problem resolution. read more →

Segments and Industries

Tix caters predominantly to large enterprises and religious institutions, with a noted presence in non-profit management sectors. read more →

iCapture serves enterprises and small businesses alike, finding a niche in computer software and IT services. read more →

Operational Alignment

Tix fits into the workflows of larger organizations, with a focus on complex engagement and data-driven operations. read more →

iCapture aligns well with companies focused on trade shows and lead capture, supporting various operational scales. read more →