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Tethr vs VCC Live®: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tethr vs. VCC Live® is based on a specific set of business needs and context. The comparison uses 1419 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tethr and VCC Live®

Tethr, VCC Live®, CallFinder, NICE Customer Journey Analytics, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tethr covers Engagement Management, Sales Call Management with Phone Calls, Loyalty Management, Customer Feedback Management, etc.

VCC Live® focuses on Helpdesk Management with Phone Calls, Engagement Management with Phone Calls, Advertisement with Website, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tethr

Focus area

Tethr is better than VCC Live® for

Software Failure Risk

  • low

logo VCC Live®

Focus area

VCC Live® is better than Tethr for

Software Failure Risk

  • low

About

Tethr | An AI-Powered Communications Intelligence Platform

Contact Center Software - VCC Live®

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

46

22

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales call management


loyalty management

customise loyalty program


helpdesk management


customer feedback management

measuring net promoter score


customer case management



category management


contact list management


competitive intelligence



communication management


training & onboarding



workflow management


sales document management



distribution management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Establish thought leadership

  • Improve efficiency

  • Scale best practices

  • Manage risk

  • Launch new products

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • text SMS

  • chat

  • mass media

  • television

  • See 4 more
  • phone calls

  • website

  • e-mail

  • text SMS

  • chat

  • mass media

  • television

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting