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Compare TeamViewer vs Bitrix24

Comparison Summary

For TeamViewer vs Bitrix24 comparison, Our AI algorithm looked at 27411 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TeamViewer and Bitrix24 to solve their respective business needs.

Pros and cons of TeamViewer and Bitrix24

TeamViewer is more suited to businesses that require Collaboration with Offline and Helpdesk Management where as Bitrix24 is focused towards Collaboration with Offline and Communication Management with E-Mail .

Both TeamViewer and Bitrix24 are Collaboration and Productivity software, peers recommend TeamViewer for Event onboarding and contract management where as Bitrix24 is more known for lead management and collaboration .

logo TeamViewer

Focus area

TeamViewer is better than Bitrix24 for

Software Failure Risk

  • low

logo Bitrix24

Focus area

Bitrix24 is better than TeamViewer for

Software Failure Risk

  • medium

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

A free collaboration software enabling communications, CRM and other tools for small businesses

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

81

83

Total Goals
(we found evidences for)

13

12

Top Processes

Evidences indicate better relative satisfaction




conference call management


training & onboarding


sales call management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up




contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management

identify target customers



performance management


distribution management


trade show marketing


social media management



opportunity management



discount management


promotion management


social media marketing


business development



relationship management


calendar management





segmentation and targeting


pipeline management


billing and invoice management



advocacy management




motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting