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SurveySparrow NPS vs YetPulse: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveySparrow NPS vs. YetPulse is based on a specific set of business needs and context. The comparison uses 3900 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveySparrow NPS and YetPulse

SurveySparrow NPS, YetPulse, SurveySparrow Enterprise, SmartSurvey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveySparrow NPS covers Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

YetPulse focuses on Customer Feedback Management with E-Mail, Sales Document Management, Communication Management with E-Mail, Sales Review & Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than YetPulse for

Software Failure Risk

  • low

logo YetPulse

Focus area

YetPulse is better than SurveySparrow NPS for

Software Failure Risk

  • medium

About

Survey Platform that turn customers into Promoters.

blog dedicated to helping you conduct surveys.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

31

Total Goals
(we found evidences for)

11

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up



helpdesk management


social media management

social media analytics

scheduling post to social media

engaging on social media


workflow management


communication management

sending & publishing communications



generation of new leads


training & onboarding


contact list management

creating contact list




competitive intelligence



performance management


sales incentive management




campaign management


rating and review management


sales document management

proposal & quote management



sales review & feedback


lifetime value management


knowledge management


loyalty management




lead qualification


content management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more
  • Improve efficiency

  • Enhance customer relationships

  • Improve internal communications

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more
  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting