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Compare Surveypal Platform vs Canny

Comparison Summary

For Surveypal Platform vs Canny comparison, Our AI algorithm looked at 1297 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Surveypal Platform and Canny to solve their respective business needs.

Pros and cons of Surveypal Platform and Canny

Surveypal Platform is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as Canny is focused towards Collecting Feedback and Engaging Conversational Surveys .

logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo Canny

Focus area

Canny is better than Surveypal Platform for

Software Failure Risk

  • medium

About

Survey platform to measure customer service experience

Canny: Customer Feedback Management Tool

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

37

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic



workflow management


sales review & feedback



communication management


products & pricelist management


community building



sales document management


content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more
  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting