SurveyMonkey: SurveyMonkey is the world’s most popular free online survey tool. It helps businesses capture important voices and opinions to drive growth.
ThinkSurvey: ThinkSurvey assists in reaching first-time buyers and retaining them. Customer engagement and retention are enhanced effectively.
This comparison report of SurveyMonkey vs. ThinkSurvey is based on a specific set of business needs and context. The comparison uses 58338 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SurveyMonkey and ThinkSurvey
SurveyMonkey, Google Forms, Qualtrics, etc., belong to a category of solutions that help Customer Feedback Management, whereas ThinkSurvey belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SurveyMonkey covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
ThinkSurvey focuses on Market Research, Competitive Intelligence, Content Management, Engagement Management.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SurveyMonkey and ThinkSurvey: Best activities based on customer satisfaction
SurveyMonkey in Action: Unique Activities
What solutions does SurveyMonkey provide for Collecting Feedback?
"...The pre-formatted surveys adn customer satisfaction surveys are a great time saver, no need to re-invent the wheel...." Peer review by Chris P, EDI Consultant, Information Technology and Services
How can SurveyMonkey optimize your Engaging Conversational Surveys Workflow?
"...It is much easier to get an immediate response than "tracking them down" via email or other forms of consumer engagement...." Peer review by Kelsey L.
What Are the key features of SurveyMonkey for Market Research?
"...As part of a team that does market research in educational settings, Survey Monkey seems to be universally understood and accepted...." Peer review by Jackie L.
What makes SurveyMonkey ideal for Communication Management?
"...Our business goal with Survey Monkey was to send out an email marketing campaign to draw customers to out platform...." Peer review by Andrew D, Production Scheduler
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
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Scale best practices
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Grow market share
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Improve ROI
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Improve efficiency
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Build brand awareness
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Improve brand engagement
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Improve digital and social presence
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Manage risk
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve navigation
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Increase customer life time value
- See 17 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
SurveyMonkey peer evidence is 65% SMB and Mid-Market. ThinkSurvey peer evidence is 100% Enterprise.
| SurveyMonkey | ThinkSurvey | |
|---|---|---|
| Peer score | 4.5 | 4.1 |
| Peer insights | 58303 | 35 |
| Top industries |
Education 15.0%
Marketing And Advertising 8.0%
Information Technology And Services 6.0%
|
|
| SMB and Mid-Market | 65.0% | 0.0% |
| Enterprise | 35.0% | 100.0% |
| Pricing | SurveyMonkey |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest SurveyMonkey news
SurveyMonkey elevated to Gold Partner status by Zapier
SurveyMonkey has been elevated to Gold Partner status by Zapier, enhancing their integration to connect SurveyMonkey with over 9,000 apps. This upgrade automates survey workflows, allowing survey feedback to seamlessly flow into existing tools and workflows, enabling immediate action without context switching. The integration is available on all SurveyMonkey paid plans.