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Compare SurveyLegend vs SurveySparrow NPS

Comparison Summary

For SurveyLegend vs SurveySparrow NPS comparison, Our AI algorithm looked at 6290 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SurveyLegend and SurveySparrow NPS to solve their respective business needs.

Pros and cons of SurveyLegend and SurveySparrow NPS

SurveyLegend is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as SurveySparrow NPS is focused towards Customer Feedback Management and Engaging Conversational Surveys .

logo SurveyLegend

Focus area

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than SurveyLegend for

Software Failure Risk

  • low

About

Survey App to create mobile-friendly surveys with ease

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

39

56

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

scheduling post to social media

social media analytics

engaging on social media



content management





communication management

sending & publishing communications



sales review & feedback




training & onboarding


sales document management

proposal & quote management


knowledge management


workflow management


rating and review management


generation of new leads


performance management



contact list management



helpdesk management


competitive intelligence



sales incentive management


campaign management


lifetime value management


loyalty management




lead qualification


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • See 5 more
  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more
  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

high

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low

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Business Setting