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SurveyGold application vs Customer Thermometer: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyGold application vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2467 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyGold application and Customer Thermometer

SurveyGold application, Customer Thermometer, GoSurvey, LimeSurvey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyGold application covers Social Media Management with Offline, Communication Management, Engaging Conversational Surveys with Mobile, Lead Engagement with Mobile, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyGold application

Focus area

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than SurveyGold application for

Software Failure Risk

  • low

About

Survey Everywhere - SurveyGold - surveygoldsolutions.com

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

46

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media


communication management

sending & publishing communications


engagement management

engaging and following up





sales document management

proposal & quote management

contract management


customer feedback management




competitive intelligence


training & onboarding


helpdesk management


rating and review management


contact list management


lifetime value management


identify target customers


loyalty management

identify target customers



customer case management



relationship management


Top Goals

Goals Achieved

  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Improve navigation

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting