SumUp Connect vs. Spoonity: Comparing Best Customer Loyalty Management Solutions 2026

Overview: SumUp Connect and Spoonity as Customer Loyalty Management Category solutions.

SumUp Connect: Fivestars helps local businesses attract new customers through automated SMS, email, and their mobile app. Businesses can tap into a network of 50 million customers who love local.

Spoonity: Spoonity enhances QSR growth through tailored rewards programs. Customer loyalty is boosted by personalized solutions.

This comparison report of SumUp Connect vs. Spoonity is based on a specific set of business needs and context. The comparison uses 3173 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SumUp Connect and Spoonity

SumUp Connect, Spoonity, Preferred Patron, Loyalzoo, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SumUp Connect covers Loyalty Management, Promotion Management with Promotions, Discount Management with Promotions, Engagement Management with Mobile, etc.

Spoonity focuses on Loyalty Management with Mobile, Engagement Management with Mobile, White Labeling with Offline, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

SumUp Connect and Spoonity: Best activities based on customer satisfaction


SumUp Connect in Action: Unique Activities

How does SumUp Connect address your Loyalty Management Challenges?
Fivestars allows businesses to build loyalty programs by tracking customer points and offering rewards. Customers can easily earn and redeem points via phone number check-ins and receive notifications about offers and rewards. A drawback of the program is that some businesses are switching to other loyalty programs, leaving users with potentially unused points.
"...I like that it's easy to use, I love that it is customizable and that it updates reward points automatically . ...." Peer review by Sally D., Chef, Food & Beverages
What Are the key features of SumUp Connect for Promotion Management?
The system facilitates access to promotions, discounts, and coupons. It enables businesses to directly send promotional information to customers. A limitation of the system is that promotional offers expire quickly.
"...Just enter your phone number for discounts and deals. ...." Peer review by Rina N., Sales, Retail
How can SumUp Connect optimize your Discount Management Workflow?
Fivestars Discount Management enables users to find and access discounts, coupons, and deals from participating businesses. nThe system keeps track of earned points and available discounts, allowing users to redeem them for savings.nThe system has a limitation in that discounts and deals expire relatively quickly.
"...I like the discounts and promos they have! . ...." Peer review by Sharlet M., Pharmacy technician, Retail

Spoonity in Action: Unique Activities

How can Spoonity optimize your Engagement Management Workflow?
Spoonity provides mobile loyalty, payments, and ordering capabilities. The platform allows businesses to engage customers via a branded mobile app. This platform provides tools to track and reward customers.
"...Engage your customers via: Branded Mobile App...." Loyalty card software, Custom Rewards App & Platform
How does Spoonity address your White Labeling Challenges?
Spoonity offers a customizable white-label mobile application. The platform provides loyalty and gift card features. This solution allows restaurants to create a branded mobile application.
"...Spoonity Loyalty & Gift Cards provides a white labelled, POS-integrated loyalty platform for small to medium sized restaurants...." Peer review

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


customise loyalty program

track program performance

identify target customers

create engagement based loyalty


promotion management


engagement management

engaging and following up


discount management


sales document management


communication management

sending & publishing communications


sales incentive management



campaign management


rating and review management


generation of new leads


customer feedback management

measuring customer satisfaction


lifetime value management



knowledge management

creating knowledge base


contact list management


personalized marketing


helpdesk management


redemption management


community building



lead qualification


sales review & feedback


segmentation and targeting



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Increase customer life time value

  • See 3 more

Business Setting

SumUp Connect Spoonity
Peer score 4.6 4.0
Peer insights 2996 177
Top industries
Retail 12.0%
Food & Beverages 10.0%
Education 9.0%
Restaurants 56.0%
Food & Beverages 44.0%
SMB and Mid-Market 71.0% 100.0%
Enterprise 29.0% 0.0%
Pricing SumUp Connect Spoonity

Integrations

Ecosystem partners each product commonly connects with.

News

Latest SumUp Connect news

SumUp Launches in Canada, Bringing Simple, Transparent Payments ...

SumUp has launched its services in Canada, marking its 38th market entry. The company introduces the SumUp Go card reader and Payment Links to provide small businesses with simple, transparent payment solutions. These tools enable merchants to accept in-person and remote payments efficiently, supporting the growing demand for digital payment solutions in Canada.

15/06/2026 - source

Latest Spoonity news

Loyalty for NCR Aloha Integrates with Spoonity

Spoonity integrates its loyalty program with NCR Aloha, enhancing restaurant promotions and customer growth through branded solutions.

01/01/2025 - source