SumUp Connect vs. CandyBar: Comparing Best Customer Loyalty Management Solutions 2026

Overview: SumUp Connect and CandyBar as Customer Loyalty Management Category solutions.

SumUp Connect: Fivestars helps local businesses attract new customers through automated SMS, email, and their mobile app. Businesses can tap into a network of 50 million customers who love local.

CandyBar: CandyBar is a cloud-based loyalty management solution for various businesses, enabling customer activity tracking and rewards. Features include loyalty cards, a CRM, and performance analytics.

This comparison report of SumUp Connect vs. CandyBar is based on a specific set of business needs and context. The comparison uses 3374 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SumUp Connect and CandyBar

SumUp Connect, CandyBar, Preferred Patron, Loyalzoo, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SumUp Connect covers Loyalty Management, Promotion Management with Promotions, Discount Management with Promotions, Engagement Management with Mobile, etc.

CandyBar focuses on Loyalty Management, Customer Feedback Management with Offline, Engagement Management, Sales Incentive Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

SumUp Connect and CandyBar: Best activities based on customer satisfaction


SumUp Connect in Action: Unique Activities

How efficiently Does SumUp Connect manage your Loyalty Management?
Fivestars allows businesses to build loyalty programs by tracking customer points and offering rewards. Customers can easily earn and redeem points via phone number check-ins and receive notifications about offers and rewards. A drawback of the program is that some businesses are switching to other loyalty programs, leaving users with potentially unused points.
"...It's ease of use and the text notifications always on top of rewards and points. ...." Peer review by Isabelle D., None
What solutions does SumUp Connect provide for Promotion Management?
The system facilitates access to promotions, discounts, and coupons. It enables businesses to directly send promotional information to customers. A limitation of the system is that promotional offers expire quickly.
"...It's accepted by many retail shops and accumulates the points that can be used toward discounts, coupons and various freebies...." Peer review by nadya Kosanovskaya
Why is SumUp Connect the best choice for Discount Management?
Fivestars Discount Management enables users to find and access discounts, coupons, and deals from participating businesses. nThe system keeps track of earned points and available discounts, allowing users to redeem them for savings.nThe system has a limitation in that discounts and deals expire relatively quickly.
"...I like that it simply uses my phone number and texts me to remind me of freebies and coupons. . ...." Peer review by Marie Louise F., Senate Committee Clerk, Government Administration

CandyBar in Action: Unique Activities

How can CandyBar optimize your Customer Feedback Management Workflow?
CandyBar helps businesses gather feedback from customers. This feedback helps businesses track the performance of their loyalty program. It also provides tools to analyze customer activity and engagement.
"...Invite customers to provide feedback for the reward program specifically and for general service after a purchase. ..." 10 of the Best Customer Loyalty Program Software Solutions That Fuel Growth
What makes CandyBar ideal for Engagement Management?
CandyBar helps businesses grow by rewarding customers with points for repeat visits. The application tracks customer activity, including website visits, sign-ups, and conversions. Customers actively participate in earning rewards, demonstrating strong engagement with the program.
"...CandyBar lets you track customer interactions and behavior such as number of visits to your website, sign-ups, and the steps it took to make a conversion. ..." 4 Ways Local Businesses Can Increase Customer Retention
How efficiently Does CandyBar manage your Referral Management?
CandyBar empowers store owners to create and manage loyalty and referral programs. nThe software provides tools to track program performance and customer activity. nCandyBar allows businesses to reward customers for referrals and provide instant feedback.
"...CandyBar makes it effortless for store owners to run in-store loyalty and customer referral programs. ..." Dinesh Raju (ReferralCandy): Online and offline channels have a part to play in giving customers a premium shopping experience in 2019

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


customise loyalty program

track program performance

identify target customers

create engagement based loyalty


promotion management


engagement management

engaging and following up


discount management


sales document management


communication management

sending & publishing communications


sales incentive management



campaign management


rating and review management


generation of new leads


customer feedback management

measuring customer satisfaction


lifetime value management



knowledge management

creating knowledge base


contact list management


personalized marketing


helpdesk management


redemption management


community building



lead qualification


sales review & feedback



content management


referral management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Increase customer life time value

  • Improve consistency

  • Improve digital and social presence

  • See 5 more

Business Setting

SumUp Connect CandyBar
Peer score 4.6 4.2
Peer insights 2996 378
Top industries
Retail 12.0%
Food & Beverages 10.0%
Education 9.0%
Food & Beverages 68.0%
Retail 21.0%
Hospitality 12.0%
SMB and Mid-Market 71.0% 100.0%
Enterprise 29.0% 0.0%
Pricing SumUp Connect

Integrations

Ecosystem partners each product commonly connects with.

News

Latest SumUp Connect news

SumUp Launches in Canada, Bringing Simple, Transparent Payments ...

SumUp has launched its services in Canada, marking its 38th market entry. The company introduces the SumUp Go card reader and Payment Links to provide small businesses with simple, transparent payment solutions. These tools enable merchants to accept in-person and remote payments efficiently, supporting the growing demand for digital payment solutions in Canada.

15/06/2026 - source