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SugarSync vs REDCap: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SugarSync vs. REDCap is based on a specific set of business needs and context. The comparison uses 1681 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SugarSync and REDCap

SugarSync, and REDCap belong to a category of solutions that help Data Management Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SugarSync covers Collaboration, Sales Document Management with Video, Content Management with Video, Helpdesk Management with E-Mail, etc.

REDCap focuses on Market Research, Collaboration, Customer Feedback Management, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SugarSync

Focus area

Software Failure Risk

  • low

logo REDCap

Focus area

Software Failure Risk

  • low

About

Cloud File Sharing, File Sync & Online Backup From Any Device | SugarSync

web application for building and managing online surveys and databases – REDCap

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

23

Total Goals
(we found evidences for)

5

1

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management


content management


helpdesk management


communication management

sending & publishing communications


social media management

scheduling post to social media



workflow management


engagement management

engaging and following up


lead qualification



customer feedback management


training & onboarding


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • See 2 more
  • Scale best practices

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • on premises

  • phone calls

  • mobile

  • See 3 more
  • e-mail

  • website

  • offline

  • on premises

  • phone calls

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting