SuccessWare (formerly SuccessWare21): Successware21 is comprehensive software for home service companies, managing booking, dispatching, accounting, and field operations. All business needs are handled on one platform.
Trimble Viewpoint: Viewpoint enables contractors to manage projects, processes, and people more effectively. Data gathered helps lower risk and improve margins.
This comparison report of SuccessWare (formerly SuccessWare21) vs. Trimble Viewpoint is based on a specific set of business needs and context. The comparison uses 571 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SuccessWare (formerly SuccessWare21) and Trimble Viewpoint
SuccessWare (formerly SuccessWare21), and Trimble Viewpoint belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SuccessWare (formerly SuccessWare21) covers Engagement Management with Phone Calls, Sales Document Management, Contact List Management, Account Management with Phone Calls, etc.
Trimble Viewpoint focuses on Collaboration, Training & Onboarding, Workflow Management, Communication Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SuccessWare (formerly SuccessWare21) and Trimble Viewpoint: Best activities based on customer satisfaction
SuccessWare (formerly SuccessWare21) in Action: Unique Activities
How can SuccessWare (formerly SuccessWare21) optimize your Engagement Management Workflow?
"...Notify customers when the technician is en route, recommend custom solutions and follow up with a satisfaction check to ensure the job was done right. ..." Business Management Software
How can SuccessWare (formerly SuccessWare21) optimize your Account Management Workflow?
"...The best part about SW21, is unlike most other CRMs on the market, the accounting does not have to be exported into quickbooks. . ...." Peer review by Vicky W., Controller, Construction
Trimble Viewpoint in Action: Unique Activities
How efficiently Does Trimble Viewpoint manage your Collaboration?
"...Viewpoint s project and field management solutions improve communication and collaboration to increase project productivity. ..." Project Management for Construction
How efficiently Does Trimble Viewpoint manage your Workflow Management?
"...Tailor workflows and launch related tasks and automatic info pre-fills. ..." Project Management for Construction
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Improve digital and social presence
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Acquire customers
- See 2 more
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Improve internal communications
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Improve visibility
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Enhance customer relationships
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Manage risk
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Scale best practices
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Improve efficiency
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Establish thought leadership
- See 4 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| SuccessWare (formerly SuccessWare21) | Trimble Viewpoint | |
|---|---|---|
| Peer score | 4.0 | 3.8 |
| Peer insights | 390 | 181 |
| Top industries |
Construction 40.0%
Consumer Services 34.0%
Manufacturing 11.0%
|
Construction 100.0%
|
| SMB and Mid-Market | 100.0% | 100.0% |
| Enterprise | 0.0% | 0.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest SuccessWare (formerly SuccessWare21) news
ServiceTitan Announces Partnership With Authority Brands - Yahoo Finance
ServiceTitan and Authority Brands have formed a partnership to enhance service management solutions for home service companies.
Latest Trimble Viewpoint news
Trimble to buy privately-held Viewpoint in $1.2 bln deal
Trimble Inc will acquire Viewpoint from Bain Capital in a $1.2 billion all-cash deal to enhance its construction sector services. The acquisition is set to close in the third quarter of 2018.
Similar alternatives in this category
Other products peers often evaluate alongside these two. Compare each alternative with either product.
