SuccessWare (formerly SuccessWare21) Overview

Authority Brands is a parent company overseeing a network of top-tier home service franchises. It offers franchise owners access to elite marketing solutions and advanced technology, enhancing their competitive edge in the field service management sector. With robust operational support, Authority Brands empowers franchisees to improve service delivery and customer satisfaction. The company is committed to positively impacting franchisees' quality of life by providing essential tools and resources for success. Authority Brands stands out for its comprehensive approach to supporting franchise growth and innovation in the home services industry, making it a key player in enhancing franchise operations and market presence.

Use Cases

Customers recommend Contract Management, Engagement Management, Account Management, as the business use cases that they have been most satisfied with while using SuccessWare (formerly SuccessWare21).

Other use cases:

  • Contacts History
  • Reputation Management
  • Campaign Management
  • Training & Onboarding
  • Tracking & Monitoring Communications
  • Proposal & Quote Management
  • Opportunity Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SuccessWare (formerly SuccessWare21).

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

SuccessWare (formerly SuccessWare21) Use-Cases and Business Priorities: Customer Satisfaction Data

SuccessWare (formerly SuccessWare21) works with different mediums / channels such as Phone Calls. and E-Mail.

SuccessWare (formerly SuccessWare21)'s features include Alerts: Popups & Notifications, and Personalization. and SuccessWare (formerly SuccessWare21) support capabilities include Phone Support, 24/7 Support, Email Support, etc. also SuccessWare (formerly SuccessWare21) analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Better tracking and dispatching Better record keeping of maint contracts . ...." Peer review by John N., Owner

Peer review evidence (same sources as the product rating summary)

"...You can batch create, mark as paid, and post your agreement billings with just a few clicks...." Back Office Management Software
"...A customer s interaction with your company begins with their first call to your office...." Call Booking & CRM Software
"...Call taking, dispatching, integrated accounting, sales & marketing tools, customer relationship management, and customer reporting all in one solution. ..." Business Management Software

SuccessWare (formerly SuccessWare21), belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Successware21 is comprehensive software for home service companies, managing booking, dispatching, accounting, and field operations. All business needs are handled on one platform.

Popular Business Setting

for SuccessWare (formerly SuccessWare21)

Top Industries

  • Construction
  • Consumer Services
  • Manufacturing

Popular in

  • Small Business
  • Mid Market

SuccessWare (formerly SuccessWare21) is popular in Construction, Consumer Services, and Manufacturing and is widely used by Small Business, and Mid Market,

SuccessWare (formerly SuccessWare21) Customer wins, Customer success stories, Case studies

How can SuccessWare (formerly SuccessWare21) enhance your Contract Management process?

What Are the key features of SuccessWare (formerly SuccessWare21) for Engagement Management?

What makes SuccessWare (formerly SuccessWare21) ideal for Account Management?

What makes SuccessWare (formerly SuccessWare21) ideal for Contacts History?

Why is SuccessWare (formerly SuccessWare21) the best choice for Reputation Management?

11 buyers and buying teams have used Cuspera to assess how well SuccessWare (formerly SuccessWare21) solved their Field Service Management needs. Cuspera uses 390 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

 

Judi M. - Small

Successware helps Judi M. manage her service business. She uses it for dispatching, accounting, and sales. The software brings all business needs into one place. Judi finds it useful for running her ...company. She recommends Successware for service businesses.

 

Gillian C. - Small

Successware helps Gillian C. improve profitability for her service company. The software cuts down overhead costs. It offers business management tools for service businesses. Gillian C. uses Successw...are to run her company more efficiently. She sees better results with less effort. The platform supports growth and cost control.

 

Jill B. - Consumer Services - Small

Successware helps Jill B. manage her service business. She uses it for dispatching, accounting, and sales. The software brings all business needs into one place. Jill B. finds it useful for running h...er company. It supports daily operations and business growth.

 

David K. - Small

Successware helps David K. run his service business better. The software lets him cut overhead costs. He uses it to improve profits. Successware gives him tools to manage his business. It is made for... service companies. David K. finds it powerful and easy to use.

 

Devry K. - Small

Successware helps Devry K. improve profitability and reduce overhead. The business management software streamlines operations for service companies. Devry K. uses the platform to manage daily tasks m...ore efficiently. The software supports better decision-making and cost control. This leads to stronger business results for service providers.

 

Cindy E. - Consumer Services - Small

Successware helps Cindy E. run her service business better. The software lets her cut overhead costs. She uses it to boost profits. Successware gives her tools to manage her business. She finds it ea...sy to use. It helps her save time every day.

Let's Talk Successware - New Platform

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Peers used SuccessWare (formerly SuccessWare21) for contract management and engagement management

SuccessWare (formerly SuccessWare21) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.42/5

Read Reviews (1)
Custom Reports

2.61/5

Read Reviews (75)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.42/5

Read Reviews (1)
Custom Reports

2.61/5

Read Reviews (75)

Software Failure Risk Guidance

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for SuccessWare (formerly SuccessWare21)

Overall Risk Meter

Low Medium High

Top Failure Risks for SuccessWare (formerly SuccessWare21)

Successware SPE LLC News

Partnership

ServiceTitan Announces Partnership With Authority Brands - Yahoo Finance

ServiceTitan and Authority Brands have formed a partnership to enhance service management solutions for home service companies.

Successware SPE LLC Profile

Company Name

Successware SPE LLC

HQ Location

12 Greenway Plaza, Suite 250, Houston, Texas 77046, US

Employees

NA

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