SuccessWare (formerly SuccessWare21) Overview
Authority Brands is a parent company overseeing a network of top-tier home service franchises. It offers franchise owners access to elite marketing solutions and advanced technology, enhancing their competitive edge in the field service management sector. With robust operational support, Authority Brands empowers franchisees to improve service delivery and customer satisfaction. The company is committed to positively impacting franchisees' quality of life by providing essential tools and resources for success. Authority Brands stands out for its comprehensive approach to supporting franchise growth and innovation in the home services industry, making it a key player in enhancing franchise operations and market presence.
Use Cases
Customers recommend Contract Management, Engagement Management, Account Management, as the business use cases that they have been most satisfied with while using SuccessWare (formerly SuccessWare21).
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SuccessWare (formerly SuccessWare21).
SuccessWare (formerly SuccessWare21) Use-Cases and Business Priorities: Customer Satisfaction Data
SuccessWare (formerly SuccessWare21) works with different mediums / channels such as Phone Calls. and E-Mail.
SuccessWare (formerly SuccessWare21)'s features include Alerts: Popups & Notifications, and Personalization. and SuccessWare (formerly SuccessWare21) support capabilities include Phone Support, 24/7 Support, Email Support, etc. also SuccessWare (formerly SuccessWare21) analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Service history of our customers so that technicians are better prepared. . ...." Peer review by Bob C., President , Consumer Services
Peer review evidence (same sources as the product rating summary)
"...You can batch create, mark as paid, and post your agreement billings with just a few clicks...." Back Office Management Software
"...You can also send out follow-up emails after a job is completed to ensure the customer is satisfied with the work performed...." Dispatching & Scheduling Software
"...The best part about SW21, is unlike most other CRMs on the market, the accounting does not have to be exported into quickbooks. . ...." Peer review by Vicky W., Controller, Construction
SuccessWare (formerly SuccessWare21), belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Successware21 is comprehensive software for home service companies, managing booking, dispatching, accounting, and field operations. All business needs are handled on one platform.
Popular Business Setting
for SuccessWare (formerly SuccessWare21)
Top Industries
- Construction
- Consumer Services
- Manufacturing
Popular in
- Small Business
- Mid Market
SuccessWare (formerly SuccessWare21) is popular in Construction, Consumer Services, and Manufacturing and is widely used by Small Business, and Mid Market,
SuccessWare (formerly SuccessWare21) Customer wins, Customer success stories, Case studies
How can SuccessWare (formerly SuccessWare21) optimize your Contract Management Workflow?
What Are the key features of SuccessWare (formerly SuccessWare21) for Engagement Management?
How does SuccessWare (formerly SuccessWare21) facilitate Account Management?
How does SuccessWare (formerly SuccessWare21) facilitate Contacts History?
What makes SuccessWare (formerly SuccessWare21) ideal for Reputation Management?
11 buyers and buying teams have used Cuspera to assess how well SuccessWare (formerly SuccessWare21) solved their Field Service Management needs. Cuspera uses 390 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Let's Talk Successware - New Platform
Peers used SuccessWare (formerly SuccessWare21) for contract management and engagement management
SuccessWare (formerly SuccessWare21) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (1) |
| Custom Reports | Read Reviews (75) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (1) |
| Custom Reports | Read Reviews (75) |
Software Failure Risk Guidance
?for SuccessWare (formerly SuccessWare21)
Overall Risk Meter
Top Failure Risks for SuccessWare (formerly SuccessWare21)
Successware SPE LLC News
ServiceTitan Announces Partnership With Authority Brands - Yahoo Finance
ServiceTitan and Authority Brands have formed a partnership to enhance service management solutions for home service companies.
Successware SPE LLC Profile
Company Name
Successware SPE LLC
Company Website
https://www.successware.com/HQ Location
12 Greenway Plaza, Suite 250, Houston, Texas 77046, US
Employees
NA
Social
