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shopkick vs Touchpoint: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of shopkick vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 1841 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing shopkick and Touchpoint

shopkick, Touchpoint, Tapmango, Antavo, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

shopkick covers Loyalty Management with Phone Calls, Engagement Management with Offline, Promotion Management with Promotions, Discount Management with Promotions, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo shopkick

Focus area

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Touchpoint is better than shopkick for

Software Failure Risk

  • medium

About

A Shopping App for Smartphones and Tablets

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

24

33

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


loyalty management


engagement management

engaging and following up


promotion management


discount management


proximity marketing



campaign management


training & onboarding



communication management

sending & publishing communications


generation of new leads



lifetime value management


helpdesk management



contact list management


membership management



touchpoint management


payment management


Top Goals

Goals Achieved

  • Build brand awareness

  • Improve brand engagement

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Increase customer life time value

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting