Comparison Summary
This comparison report of ServiceMax vs. FieldEdge Flat Rate (formerly Coolfront) is based on a specific set of business needs and context. The comparison uses 2082 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceMax and FieldEdge Flat Rate (formerly Coolfront)
ServiceMax, FieldEdge Flat Rate (formerly Coolfront), Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
FieldEdge Flat Rate (formerly Coolfront) focuses on Sales Document Management, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Asset-Centric Field Service Management
Simple tool that ensures your business is more profitable, efficient and consistent.
Financials
IPO
Business Need
Total Processes
(we found evidences for)
49
29
Total Goals
(we found evidences for)
11
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve efficiency
-
Grow market share
-
Establish thought leadership
-
Launch new products
-
Enter new markets internationally or locally
-
Scale best practices
-
Improve internal communications
-
Improve visibility
- See 8 more
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Improve internal communications
-
Improve consistency
-
Scale best practices
-
Improve digital and social presence
-
Enter new markets internationally or locally
- See 5 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
offline
-
mobile
-
on premises
-
website
-
point of sale
-
mobile app
-
trade shows
-
social media
-
LinkedIn
- See 8 more
-
phone calls
-
e-mail
-
offline
-
mobile
-
on premises
-
website
-
point of sale
-
mobile app
-
trade shows
-
social media
-
LinkedIn
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
