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Compare SAP Sales Cloud vs Capsule CRM

Failure Risk Guidance Security Report ?

Failure Risk for SAP Sales Cloud low Failure Risk for Capsule CRM low
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Comparison Summary

For SAP Sales Cloud vs Capsule CRM comparison, Our AI algorithm looked at 2020 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SAP Sales Cloud and Capsule CRM to solve their respective business needs.

Pros and cons of SAP Sales Cloud and Capsule CRM

SAP Sales Cloud is more suited to businesses that require Forecasting and Engagement Management where as Capsule CRM is focused towards Contact List Management and Engagement Management with E-Mail .

logo SAP Sales Cloud

Focus area

SAP Sales Cloud is better than Capsule CRM for

Software Failure Risk

  • low

logo Capsule CRM

Focus area

Software Failure Risk

  • low

About

Sales engagement software delivering 360-degree view of every customer and interaction

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Age

1972

Financials

IPO

Business Need

Total Processes
(we found evidences for)

78

53

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction

forecasting

Read Reviews (89)

Read Reviews (18)

engagement management

Read Reviews (48)

Read Reviews (20)

engaging and following up

Read Reviews (37)

Read Reviews (14)

sales document management

Read Reviews (38)

Read Reviews (13)

proposal & quote management

Read Reviews (20)

Read Reviews (10)

contract management

Read Reviews (15)

Read Reviews (2)

coaching

Read Reviews (30)

Read Reviews (0)

contact list management

Read Reviews (24)

Read Reviews (53)

tracking contacts

Read Reviews (3)

Read Reviews (5)

creating contact list

Read Reviews (2)

Read Reviews (4)

account management

Read Reviews (18)

Read Reviews (3)

social media management

Read Reviews (15)

Read Reviews (5)

social media analytics

Read Reviews (15)

Read Reviews (3)

performance management

Read Reviews (14)

Read Reviews (0)

pipeline management

Read Reviews (13)

Read Reviews (8)

generation of new leads

Read Reviews (12)

Read Reviews (3)

workflow management

Read Reviews (12)

Read Reviews (16)

sales review & feedback

Read Reviews (7)

Read Reviews (0)

content management

Read Reviews (7)

Read Reviews (0)

sales incentive management

Read Reviews (5)

Read Reviews (0)

customer case management

Read Reviews (5)

Read Reviews (2)

training & onboarding

Read Reviews (5)

Read Reviews (1)

communication management

Read Reviews (4)

Read Reviews (10)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (5)

opportunity management

Read Reviews (4)

Read Reviews (5)

lead qualification

Read Reviews (4)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (1)

lifetime value management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (1)

relationship management

Read Reviews (2)

Read Reviews (2)

conversion management

Read Reviews (2)

Read Reviews (2)

customer feedback management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • Improve efficiency

  • Improve digital and social presence

  • Improve brand engagement

  • See 7 more

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • chat

  • See 6 more

  • e-mail

  • phone calls

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • chat

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting