SAP Crystal Reports and OpenText Analytics are powerful Business Intelligence solutions catering to distinct operational needs. SAP Crystal Reports excels in custom reporting and extensive data import capabilities, making it ideal for enterprises with substantial data management needs. OpenText Analytics offers robust analytics and AI capabilities, enhancing customer insights and ROI. Each product serves different industries, with SAP thriving in software and IT, while OpenText gains traction in financial services. Support offerings reflect complexity, with varied channels supporting their comprehensive features.
SAP Crystal Reports: SAP Crystal Reports is a reporting tool that helps build reports without programming using design wizards and parametrization. It offers features like flexible reporting, pixel-perfect documents, and mobile access to self-service BI reports.
OpenText Analytics: Opentext-analytics and OpenText AI Cloud enable massive data analysis with AI for self-service insights. Improved visibility and faster decision-making are achieved.
Deployed Market Segments: SAP Crystal Reports vs OpenText Analytics
Share of peer evidence by company size for SAP Crystal Reports and OpenText Analytics. Each product segments add up to 100%. Click any segment for supporting evidence.
| SAP Crystal Reports | OpenText Analytics | |
|---|---|---|
| Key Capabilities Supported | SAP Crystal Reports supports competitive intelligence and generation of new leads, offering robust capabilities for businesses looking to manage sales documents and communications effectively. → | OpenText Analytics aids performance management and lead analytics, providing tools for communication management and enhancing marketing efforts with its data-driven insights. → |
| Business Goals | SAP Crystal Reports helps businesses scale best practices and target market share growth, aligning with strategies for enhancing operational efficiency. → | OpenText Analytics focuses on enhancing customer relationships and improving ROI, catering to businesses aiming to increase sales and optimize marketing efforts. → |
| Core Features | Notable features of SAP Crystal Reports include extensive data import, custom reports, and advanced integration. These features make it a strong choice for large enterprises needing comprehensive data handling. → | OpenText Analytics stands out with AI-powered analytics and custom reporting capabilities, catering particularly to businesses that require deep analytical tools and insights. → |
| Vendor Support | SAP Crystal Reports offers 24/7, chat, email, and phone support. This variety supports diverse customer needs, especially for large and mid-sized enterprises. → | OpenText Analytics provides 24/7 support, though with limited channels. This support model suits users who need consistent access but fewer interaction modes. → |
| Segments and Industries | SAP Crystal Reports sees significant usage among enterprise and large enterprises, particularly in the computer software and IT sectors. → | OpenText Analytics is favored by smaller businesses and is prevalent in information technology and financial services industries. → |
| Operational Alignment | Operationally, SAP Crystal Reports excels in environments needing detailed data management and custom reporting, making it fit for large-scale enterprises. → | OpenText Analytics integrates well with workflows that require enhanced analytics and performance tracking, suitable for diverse industries focusing on customer insights. → |
Applying your context and needs changes the comparison
SAP Crystal Reports and OpenText Analytics: Best activities based on customer satisfaction
Most deployed common Activities for SAP Crystal Reports and OpenText Analytics
What solutions does SAP Crystal Reports and OpenText Analytics provide for Competitive Intelligence?
"...Business intelligence users and decision makers from small businesses all the way to the world's most renown companies...." Peer review from SAP Crystal Reports
"...I have helped companies across all industries implement ActuateOne as a complete business intelligence solution for all their customers, both internal and external, internet and mobile...." Peer review by Scott B, President, Information Technology and Services
SAP Crystal Reports in Action: Unique Activities
What benefits does SAP Crystal Reports offer for Generation Of New Leads?
"...Generate reports from huge databases and on top run time logic !..." Peer review by Umesh S., Head Technology
OpenText Analytics in Action: Unique Activities
What makes OpenText Analytics ideal for Performance Management?
"...We are continually looking to improve the way in which we manage our performance, so we want to make use of all the features Actuate Performancesoft Views has to offer, including the ability to import and export, and link directly to the other systems the council uses...." Peer review by Andy Davies, Head of HR & Organisational Development, South Gloucestershire Council
IT and Other Capabilities
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Business Setting
SAP Crystal Reports peer evidence is 71% SMB and Mid-Market. OpenText Analytics peer evidence is 66% Enterprise.
| SAP Crystal Reports | OpenText Analytics | |
|---|---|---|
| Peer score | 4.3 | 4.4 |
| Peer insights | 1453 | 544 |
| Top industries |
Computer Software 29.0%
Information Technology And Services 19.0%
Construction 7.0%
|
Information Technology And Services 16.0%
Financial Services 12.0%
Information Services 7.0%
|
| SMB and Mid-Market | 71.0% | 34.0% |
| Enterprise | 29.0% | 66.0% |
| Pricing | SAP Crystal Reports |
Integrations
Ecosystem partners each product commonly connects with.
SAP Crystal Reports
News
Latest SAP Crystal Reports news
KB Kookmin Bank teams up with SAP Korea on embedded finance to expand corporate banking
SAP Korea and KB Kookmin Bank have partnered to develop an ERP-linked embedded finance service. This collaboration aims to enhance corporate cash management and financial transactions. Both companies will leverage their corporate customer bases for joint marketing efforts to attract new clients.
Latest OpenText Analytics news
Cohere and OpenText partner on Canadian agentic AI stack for enterprises
Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.
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