OpenText Analytics Overview

Opentext-analytics and OpenText AI Cloud enable massive data analysis with AI for self-service insights. Improved visibility and faster decision-making are achieved.

Use Cases

Customers recommend Competitive Intelligence, Performance Management, Lead Analytics, as the business use cases that they have been most satisfied with while using OpenText Analytics.

Other use cases:

  • Communication Management
  • Trade Show Marketing
  • Advertisement
  • Generation Of New Leads
  • Compliance & Governance
  • Engaging And Following Up
  • Revenue Cycle Management
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText Analytics.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Grow Market Share
  • Improve Efficiency
  • Improve Internal Communications
  • Launch New Products
  • Improve Brand Engagement
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OpenText Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Analytics's features include Dashboard. and OpenText Analytics support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Having a Performance Management system that allows you to focus on what you believe are your key measures, to request the data on a timely basis and to discuss with your leadership about how they are performing - being able to address all of this and make changes is critical...." Peer review by Chris Hardy, Strategic Planner, Defense Acquisition University, Defense Acquisition University

Peer review evidence (same sources as the product rating summary)

"...We wanted to gather all business intelligence in one framework...." Peer review by Brian Baird CMRP, Application Development and Support Engineer, North Star BlueScope Steel
"...After an in-depth review of the market and speaking with other Actuate Performancesoft Views users in Local Government, we are confident that Actuate Performancesoft Views is the best product on the market to meet our demands for a Performance Management system...." Peer review by Joanne Platt, Performance Manager, Lancashire County Council, Lancashire County Council
"...Discover the AI and Analytics components that make up OpenText s business intelligence and data analytics software and machine learning and predictive analytics platform ..." AI and Analytics

OpenText Analytics, Phocas, ZAP Data Hub, Striim, Clicdata, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Analytics

Top Industries

  • Information Technology and Services
  • Financial Services
  • Information Services

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

OpenText Analytics is popular in Information Technology And Services, Financial Services, and Information Services and is widely used by Large Enterprise, Small Business, and Mid Market.

OpenText Analytics Customer wins, Customer success stories, Case studies

How efficiently Does OpenText Analytics manage your Competitive Intelligence?

What Are the key features of OpenText Analytics for Performance Management?

How can OpenText Analytics enhance your Lead Analytics process?

What solutions does OpenText Analytics provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well OpenText Analytics solved their Business Intelligence needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Webcentral - Telecommunications - Large

Partner Spotlight: OpenText Cybersecurity

Australia

Webcentral, a leading Australian telecommunications provider, adopted OpenText Cybersecurity solutions for seamless cloud transformation. Utilizing OpenText Migrate and Availability, Webcentral achie...ved efficient workload migrations with zero downtime, enhancing their cloud services and business continuity.

Read on →
 

BDO Unibank - Banking - Very Large

Canada’s OpenText keen on scaling up PHL operations

Makati, Philippines

OpenText plans to expand its Philippine operations, focusing on cloud computing, AI, and cybersecurity. It aims to deepen partnerships with government and private sector clients, including a proposed... $8-10 million cloud transformation initiative with BDO Unibank. OpenText's Makati office, a major global delivery hub, supports software development and cybersecurity across the Asia-Pacific region.

Read on →
 

BDO Unibank - Banking - Very Large

PH seeks more tech investments as OpenText expands

Makati, Philippines

OpenText plans a $8-10 million cloud transformation project with BDO Unibank over five years. The initiative supports the Philippine government's digital transformation with AI-powered services and s...ecure cloud infrastructure. OpenText's Makati office, a key global delivery hub, enhances its role in the region's digital economy.

Read on →
 

Discount Tire - Retail - Large

Scottsdale, USA

Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales opportunity during peak times. OpenText enabled... better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.

How OpenText™ Analytics & AI revolutionizes the high-tech industry

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Frequently Asked Questions (FAQ)

What buyers ask before choosing OpenText Analytics

What is OpenText Analytics?

OpenText Analytics is an artificial intelligence and analytics software that leverages machine learning algorithms in big data platforms to transform big data and big content into self-service data visualizations for users across the organization to increase automation, operational efficiencies and maximize revenue.

OpenText Analytics aims to make enterprises more efficient, effective and productive while eliminating the need for manual big data processing by presenting valuable business insights in a way that is accessible and relatable to the most critical objectives of the organization.

OpenText AI and Analytics offers a comprehensive set of AI and analytics tools that help enterprises overcome data challenges at their pace. It ensures a smooth path towards AI technologies focused on improved decision making, automation and business optimization. The OpenText Analytics and Reporting platform does not have a mobile app, but it allows embedding and white-label distribution.

What is OpenText Analytics used for?

OpenText Analytics is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Competitive Intelligence, Performance Management and Lead Analytics .

Who uses OpenText Analytics?

OpenText Analytics is used by Information Technology And Services, Financial Services and Information Services among other industries.

What are OpenText Analytics alternatives?

Phocas, ZAP Data Hub, Striim and Clicdata are popular alternatives for OpenText Analytics.

Where is OpenText Analytics located?

OpenText Analytics is headquartered at 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA.
lightning

Peers used OpenText Analytics for competitive intelligence and performance management

OpenText Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (39)
Analytics

4.65/5 ★

Read Reviews (62)
Custom Reports

4.62/5 ★

Read Reviews (150)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (39)
Analytics

4.65/5 ★

Read Reviews (62)
Custom Reports

4.62/5 ★

Read Reviews (150)

Software Failure Risk Guidance

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for OpenText Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText Analytics

OpenText Corporation News

Partnership

Cohere and OpenText partner on Canadian agentic AI stack for enterprises

Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.

Partnership

OpenText, Cohere Partner to Combine Trusted Data with Agentic AI

OpenText and Cohere have formed a strategic partnership to integrate OpenText's data management capabilities with Cohere's North platform, enabling agentic AI solutions for governments and regulated industries. This collaboration will involve product development, integration, and a strategic reseller relationship, offering flexible deployment options across various environments.

Partnership

OpenText Corporation and Cohere Inc Partner to Combine Trusted Data with Agentic AI

OpenText Corporation and Cohere Inc have formed a strategic partnership to integrate trusted data with agentic AI for governments and regulated industries. This collaboration involves product development, integration of Cohere's AI platform with OpenText's solutions, and a strategic reseller relationship, offering deployment flexibility across various cloud environments.

Product

What’s new in OpenText Knowledge Discovery - blogs.opentext.com

OpenText has released version 26.3 of its Knowledge Discovery platform, enhancing AI content management capabilities. Key updates include faster speech recognition, expanded privacy detection, and improved integration tools. The release also introduces new OCR languages and enhanced entity recognition for Saudi Arabia, Oman, and UAE. These improvements aim to support scalable AI knowledge discovery and streamline content management processes.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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