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OpenText Analytics vs Phocas: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText Analytics vs. Phocas is based on a specific set of business needs and context. The comparison uses 1938 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Analytics and Phocas

OpenText Analytics, Phocas, Clear Analytics, Apica, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Analytics covers Competitive Intelligence, Performance Management, Lead Analytics, Communication Management, etc.

Phocas focuses on Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText Analytics

Focus area

Software Failure Risk

  • low

logo Phocas

Focus area

Software Failure Risk

  • medium

About

AI and Analytics | OpenText

Phocas: Business Intelligence Software and Data Analytics

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

20

41

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


performance management



communication management

sending & publishing communications


trade show marketing



generation of new leads


engagement management

engaging and following up


revenue cycle management


training & onboarding




helpdesk management





contact list management


identify target customers


loyalty management

identify target customers


products & pricelist management



sales incentive management


campaign monitoring


campaign management

campaign monitoring


social media analytics


social media management

social media analytics


business development


rating and review management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting