Comparison Summary
This comparison report of OpenText Analytics vs. Phocas is based on a specific set of business needs and context. The comparison uses 1938 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing OpenText Analytics and Phocas
OpenText Analytics, Phocas, Clear Analytics, Apica, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
OpenText Analytics covers Competitive Intelligence, Performance Management, Lead Analytics, Communication Management, etc.
Phocas focuses on Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI and Analytics | OpenText
Phocas: Business Intelligence Software and Data Analytics
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
20
41
Total Goals
(we found evidences for)
9
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve efficiency
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Improve internal communications
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Launch new products
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Improve brand engagement
- See 6 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Grow market share
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Improve stakeholder relations
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Establish thought leadership
- See 4 more
Top Channels
Channels Used
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promotions
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e-mail
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phone calls
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offline
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point of sale
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user generated content
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mobile
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on premises
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website
- See 6 more
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promotions
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e-mail
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phone calls
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offline
-
point of sale
-
user generated content
-
mobile
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on premises
-
website
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High