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Salesmate Sales CRM vs Second CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesmate Sales CRM vs. Second CRM is based on a specific set of business needs and context. The comparison uses 4187 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesmate Sales CRM and Second CRM

Salesmate Sales CRM, Second CRM, Close CRM, Salesflare, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesmate Sales CRM covers Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Second CRM focuses on Sales Document Management, Workflow Management with E-Mail, Engagement Management, Communication Management with E-Mail, etc.

"We can see our pipeline, including the sales process stages and the dollar volume at each stage. Since our inception 90 days ago, our pipeline has grown 100% " - Jacqui Sabo

"It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service! " - Jessica T

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than Second CRM for

Software Failure Risk

  • low

logo Second CRM

Focus area

Second CRM is better than Salesmate Sales CRM for

Software Failure Risk

  • low

About

Sales CRM Software for Growing Sales Teams

CRM Solutions & Tools for Business Productivity. | SecondCRM

Age

2016

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

80

63

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management



engagement management

engaging and following up


contact list management

creating contact list

enriching contact list





pipeline management


helpdesk management


generation of new leads


sales document management

contract management

proposal & quote management



discount management



training & onboarding


campaign management


products & pricelist management


social media management

social media analytics

engaging on social media



promotion management


conversion management



relationship management


customer feedback management

measuring customer satisfaction


lead qualification

lead qualification: demographic


account management






content management


follower management




competitive intelligence




lifetime value management


loyalty management

identify target customers



performance management



payment management


revenue cycle management


billing and invoice management


subscription management


calendar management


knowledge management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more
  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting