Second CRM Overview
SecondCRM delivers a cost-effective cloud-based customer relationship management solution tailored for businesses in Malaysia and Singapore. It offers a unique proposition with a free lifetime subscription for up to five users, making it accessible for small to medium enterprises. The platform is designed to support business growth by integrating seamlessly with existing systems, thereby eliminating the inefficiencies of manual operations and isolated applications. Trusted by numerous clients across Asia, SecondCRM provides a secure environment for managing customer data. Its award-winning status underscores its reliability and effectiveness in enhancing customer engagement and streamlining business processes.
Use Cases
Customers recommend Sales Document Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Second CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Second CRM.
Second CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Second CRM works with different mediums / channels such as E-Mail. and Text SMS.
Second CRM's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Second CRM support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Second CRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"This On Demand Customer Relationship management tool has over the last 5 years been a reliable tool to our business, durable and a success to the customer support abss provide to her clients. Second CRM has also the advantage of being a user-friendl...y tool where users in the contact center can quickly get trained within a day or two on how to use it comfortably." - Irine L
Second CRM, Less Annoying CRM, HoneyBook, Sign In Solutions, Teamgate CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
SecondCRM is an affordable cloud-based CRM software in Malaysia & Singapore. Five users can start for free for life.
Second CRM Customer wins, Customer success stories, Case studies
How does Second CRM facilitate Sales Document Management?
How does Second CRM facilitate Workflow Management?
What Are the key features of Second CRM for Engagement Management?
How does Second CRM address your Communication Management Challenges?
What benefits does Second CRM offer for Lead Management?
11 buyers and buying teams have used Cuspera to assess how well Second CRM solved their CRM needs. Cuspera uses 1234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
This On Demand Customer Relationship management tool has over the last 5 years been a reliable tool to our business, durable and a success to the customer support abss provide to her clients. Second CRM has also the advantage of being a user-friendly tool where users in the contact center can quick...ly get trained within a day or two on how to use it comfortably. |
|
|
We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations. Testimonial By Christopher P |
|
|
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service! Testimonial By Jessica T |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Irine L MYOB South Asia |
This On Demand Customer Relationship management tool has over the last 5 years been a reliable tool to our business, durable and a success to the customer support abss provide to her clients. Second CRM has also the advantage of being a user-friendly tool where users in the contact center can quick...ly get trained within a day or two on how to use it comfortably. |
|
Christopher P Pyrogen Manufacturing Sdn Bhd |
We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations. Testimonial By Christopher P |
|
Jessica T MedKlinn International Sdn Bhd |
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service! Testimonial By Jessica T |
Frequently Asked Questions(FAQ)
for Second CRM
What is Second CRM used for?
What are the top features of Second CRM?
What are Second CRM alternatives?
Where is Second CRM located?
Peers used Second CRM for sales document management and workflow management
Second CRM Competitors
Second CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (36) |
Software Failure Risk Guidance
?for Second CRM
Overall Risk Meter
Top Failure Risks for Second CRM
Second CRM Sdn Bhd Profile
Company Name
Second CRM Sdn Bhd
Company Website
https://www.secondcrm.com/HQ Location
Cyberjaya, Selangor
Employees
11-50
Social
Financials
PRIVATE
