Comparison Summary
This comparison report of Salesforce Field Service vs. Fergus is based on a specific set of business needs and context. The comparison uses 1282 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Field Service and Fergus
Salesforce Field Service, Fergus, Vonigo, BlueFolder, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Field Service covers Sales Document Management, Helpdesk Management with Phone Calls, Forecasting with Mobile, Engagement Management with Phone Calls, etc.
Fergus focuses on Sales Document Management, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Field Service Software and Onsite Job Management by Service Cloud
Smart Field Service Management Software | Fergus
Age
1999
Financials
IPO
SERIES B
Business Need
Total Processes
(we found evidences for)
45
22
Total Goals
(we found evidences for)
8
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Grow market share
-
Scale best practices
-
Launch new products
-
Enter new markets internationally or locally
- See 5 more
-
Increase sales & revenue
-
Improve internal communications
-
Improve consistency
Top Channels
Channels Used
-
e-mail
-
text SMS
-
promotions
-
website
-
phone calls
-
mobile
- See 3 more
-
e-mail
-
text SMS
-
promotions
-
website
-
phone calls
-
mobile
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
