Fergus Overview

Fergus transforms job management for tradesmen, offering a tailored solution for electricians, plumbers, builders, HVAC professionals, and roofers. This software simplifies business operations by integrating with over 100 suppliers and accounting platforms, enhancing efficiency in managing materials and labor. Fergus is trusted by more than 20,000 trade professionals, highlighting its reliability and effectiveness in the field service sector. The platform supports businesses of all sizes, ensuring scalability and adaptability to various operational stages. With a focus on reducing administrative burdens, Fergus empowers tradesmen to focus on their core work, ultimately driving business growth and customer satisfaction.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Fergus.

Other use cases:

  • Contract Management
  • Workflow Management
  • Contact List Management
  • Billing And Invoice Management
  • Campaign Management
  • Engaging And Following Up
  • Sending & Publishing Communications
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Fergus.

Other priorities:

  • Improve Consistency
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Fergus Use-Cases and Business Priorities: Customer Satisfaction Data

Fergus works with different mediums / channels such as Phone Calls. E-Mail. and Text SMS.

Fergus's features include Dashboard, Personalization, Calculator, etc. and Fergus support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Fergus analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It covers having a customer file, GPS logs, H&S, jobs, calendars, quoting and invoicing...." Peer review by Sonya C., Office Manager, Manufacturing

Fergus, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fergus offers top job management software for tradesmen like electricians, plumbers, and builders. It provides an efficient way to manage businesses in various field services.

Popular Business Setting

for Fergus

Top Industries

  • Construction
  • Manufacturing
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Fergus is popular in Construction, Manufacturing, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Fergus Use Cases

Why is Fergus the best choice for Proposal & Quote Management?

How does Fergus address your Helpdesk Management Challenges?

How can Fergus optimize your Workflow Management Workflow?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fergus solved their Field Service Management needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

Construction

CASE STUDY Waterlip Electrical Contracting (WEC)

Fergus helped Waterlip Electrical Contracting (WEC) cut their admin work in half. WEC used to handle all job details and paperwork manually, which wasted time and slowed growth. With Fergus, job shee...ts, materials, and notes are managed in one system on mobile devices. This change saved WEC about four days of admin time each week. Invoicing is now much faster, and the team spends less time on paperwork. WEC can now focus more on customers and growing the business.

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CASE STUDY Waterford Plumbing

Fergus helped Waterford Plumbing cut down on admin work and paperwork. The team gained better control and visibility over every job. Profits increased and stress levels dropped. Staff now spend less ...time on paperwork and more time on important work. Waterford Plumbing recommends Fergus for trades businesses still using spreadsheets.

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Construction

CASE STUDY JCE Contracting Ltd.

Fergus helped JCE Contracting Ltd. move from manual, paper-based job management to a digital system. Before Fergus, the team struggled with clunky processes, lost job records, and slow scheduling. Fe...rgus provided a digital calendar, mobile access for field staff, and integrated enquiry management. This made scheduling, tracking, and managing jobs much easier. The team now saves time, avoids mistakes, and delivers better service to customers.

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CASE STUDY Ryelec Automation

Fergus and Groundplan helped Ryelec Automation improve their workflow. They connected job management with takeoff and estimating tools. Tasks that took half a day now take just 60–90 minutes. The int...egration made estimates more accurate and job tracking easier. Installers now get clearer, more detailed job information. This change saves time and helps Ryelec Automation grow.

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Construction

CASE STUDY Smith Brothers Building

Fergus helped Smith Brothers Building move from pen-and-paper to a digital job management system. Before Fergus, Luke Smith struggled with tracking jobs and managing finances. Fergus gave him a dashb...oard to see all projects, improved quoting, and made financial tracking easy. The business became more organized and profitable. Luke now spends less time on admin and more time with his family. Fergus made the company look more professional and helped it grow.

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CASE STUDY Xceed Electrical

Fergus helped Xceed Electrical fix slow, manual invoicing and job scheduling. The software made all business info easy to find in one place. Fergus Pay let them take payments right after jobs, improv...ing cash flow and customer happiness. Automatic reminders cut down on chasing overdue payments. Reporting tools showed job profits and costs clearly. Xceed Electrical saved time and money, and now runs more smoothly and profitably.

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Frequently Asked Questions(FAQ)

for Fergus

What is Fergus used for?

Fergus is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve Internal Communications by Proposal & Quote Management, Helpdesk Management and Tracking & Monitoring Communications .

What are the top features of Fergus?

Dashboard, Personalization and Calculator are some of the top features of Fergus.

Who uses Fergus?

Fergus is used by Construction, Manufacturing and Consumer Services among other industries.

What are Fergus alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Fergus.

Where is Fergus located?

Fergus is headquartered at 65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ.
lightning

Peers used Fergus for proposal & quote management and helpdesk management

Fergus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Fergus

Overall Risk Meter

Low Medium High

Top Failure Risks for Fergus

Fergus. News

Partnership

Fergus & Smartly partner to simplify NZ trade payroll

Fergus partners with Smartly to simplify payroll for New Zealand tradespeople, offering seamless integration at no cost to subscribers.

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Fergus. Profile

Company Name

Fergus.

Company Website

https://fergus.com/

HQ Location

65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ

Employees

11-50

Social

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Financials

SERIES B