Fergus Overview
This is a summary of the comprehensive capabilities and benefits of Fergus based on over 714 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Fergus, Workever, AroFlo, Loc8, Commusoft, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Fergus is right for your needs? Our Cuspera AI engine can evaluate how Fergus fits your specific business needs, industry, and context. Get your personalized assessment report today.
Fergus supports business activities such as:
- Proposal & Quote Management
- Helpdesk Management
- Tracking & Monitoring Communications
- Contract Management
- Workflow Management
Fergus can help you with many business goals, such as Increase Sales & Revenue, Improve Internal Communications, and Improve Consistency. It can help manage these activities if you use Phone Calls E-Mail and Text SMS for these needs. As a solution, Fergus's capabilities include Dashboard, Personalization, Calculator, etc.
Fergus Construction Vertical is its biggest customer base.
Reviews
"...The workers on the ground have access to client details which allows them to make contact without input from the office, they also have full job history and quote/estimate information which makes their job easier also...." Peer review by Daniel Gunther
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Fergus solved their Field Service Management needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities peers achieved using Fergus.
Use Cases
Peers recommend Proposal & Quote Management , Helpdesk Management , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using Fergus.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Proposal & Quote Management |
3.79/5 ★ |
"...The workers on the ground have access to client details which allows them to make contact without input from the office, they also have full job history and quote/estimate information which makes their job easier also...." Peer review by Daniel Gunther |
| Helpdesk Management with Phone Calls |
4.93/5 ★ |
"...The help support is good and reasonably quick...." Peer review by Colin H., Director, Manufacturing |
| Tracking & Monitoring Communications with E-Mail and Text SMS |
4.55/5 ★ |
"...It provides everything from quote, through to scheduling, GPS tracking, and email/sms communications to clients all from one platform...." Peer review by Melissa Byram, Manufacturing |
| PEER EXPERIENCES | |
|---|---|
| Proposal & Quote Management |
3.79/5 ★ |
"...The workers on the ground have access to client details which allows them to make contact without input from the office, they also have full job history and quote/estimate information which makes their job easier also...." Peer review by Daniel Gunther |
|
| Helpdesk Management with Phone Calls |
4.93/5 ★ |
"...The help support is good and reasonably quick...." Peer review by Colin H., Director, Manufacturing |
|
| Tracking & Monitoring Communications with E-Mail and Text SMS |
4.55/5 ★ |
"...It provides everything from quote, through to scheduling, GPS tracking, and email/sms communications to clients all from one platform...." Peer review by Melissa Byram, Manufacturing |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 714 insights from peers and experts to help you assess how these Fergus use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for Fergus
What is Fergus used for?
What are the top features of Fergus?
Who uses Fergus?
What are Fergus alternatives?
Where is Fergus located?
Popular Business Setting
for Fergus
Top Industries
- Construction
- Manufacturing
- Consumer Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Fergus to Increase sales & revenue and Improve internal communications
Fergus Alternatives
Peer and Expert Opinion on Features
for Fergus
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (14) |
| Personalization | Read Reviews (13) |
| Calculator | Read Reviews (10) |
| Recording | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (14) |
| Personalization | Read Reviews (13) |
| Calculator | Read Reviews (10) |
| Recording | Read Reviews (8) |
IT and Other Capabilities
for Fergus
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (55) |
| Data Import | Read Reviews (146) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (55) |
| Data Import | Read Reviews (146) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (95) |
| Chat Support | Read Reviews (10) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (95) |
| Chat Support | Read Reviews (10) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Fergus
Overall Risk Meter
Top Failure Risks for Fergus
Vendor Profile Details
Company Name
Fergus Software
Company Website
https://fergus.com/HQ Location
65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ
Employees
11-50
Social
Financials
SERIES B
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