Fergus Overview

Fergus transforms job management for tradesmen, offering a tailored solution for electricians, plumbers, builders, HVAC professionals, and roofers. This software simplifies business operations by integrating with over 100 suppliers and accounting platforms, enhancing efficiency in managing materials and labor. Fergus is trusted by more than 20,000 trade professionals, highlighting its reliability and effectiveness in the field service sector. The platform supports businesses of all sizes, ensuring scalability and adaptability to various operational stages. With a focus on reducing administrative burdens, Fergus empowers tradesmen to focus on their core work, ultimately driving business growth and customer satisfaction.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Fergus.

Other use cases:

  • Contract Management
  • Workflow Management
  • Contact List Management
  • Billing And Invoice Management
  • Campaign Management
  • Engaging And Following Up
  • Sending & Publishing Communications
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Fergus.

Other priorities:

  • Improve Consistency
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Fergus Use-Cases and Business Priorities: Customer Satisfaction Data

Fergus works with different mediums / channels such as Phone Calls. E-Mail. and Text SMS.

Fergus's features include Dashboard, Personalization, Calculator, etc. and Fergus support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Fergus analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email...." Peer review

Fergus, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fergus offers top job management software for tradesmen like electricians, plumbers, and builders. It provides an efficient way to manage businesses in various field services.

Popular Business Setting

for Fergus

Top Industries

  • Construction
  • Manufacturing
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Fergus is popular in Construction, Manufacturing, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Fergus Use Cases

What makes Fergus ideal for Proposal & Quote Management?

How can Fergus optimize your Helpdesk Management Workflow?

What makes Fergus ideal for Workflow Management?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fergus solved their Field Service Management needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

CASE STUDY Waterford Plumbing

Fergus helped Waterford Plumbing cut down on admin and boost profits. The team now has clearer visibility across every job. They spend less time on paperwork and have more reliable systems. This has ...reduced stress and mental load for the team. Waterford Plumbing says, 'Get on board or be left behind.'

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Construction

CASE STUDY Outback Tradies

Fergus helped Outback Tradies, a family HVAC business, move from paper and outdated systems to digital job management. Sarah and Myles, the owners, chose Fergus after extensive research for its sched...uling, job tracking, and mobile compatibility. They integrated Fergus with Xero Accounting Software. The business reduced admin work by 66%. Technicians found the new system easy to use and efficient. Fergus made quoting, invoicing, and job tracking much faster and simpler.

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Construction

CASE STUDY Xceed Electrical

Fergus helped Xceed Electrical solve problems with manual invoicing and job scheduling. Before Fergus, they struggled with paperwork and slow payments. Fergus made their business more streamlined and... profitable. The software centralized operations, automated reminders, and improved payment processing with Fergus Pay. Xceed Electrical saved time and money, improved cash flow, and gained better insights with reporting tools.

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Banking

CASE STUDY Ezi-Flo Group

Fergus helped Ezi-Flo Group improve their job management and efficiency. Before Fergus, Ezi-Flo used many programs and manual processes that wasted time. After switching to Fergus, they digitized the...ir workflow and set up the system in just 15 days. Now, all job information is in one place, making scheduling and team management easier. Invoicing is much faster and more accurate, reducing a full day's work to less than 2 hours.

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Construction

CASE STUDY Niesar Painting

Fergus helped Niesar Painting organize and automate their growing painting business. John Niesar needed a better way to manage job scheduling and team coordination as his company expanded. After swit...ching to Fergus, he improved job costing accuracy and streamlined admin work. The calendar and scheduler features made planning and team management easier. John also uses Fergus to communicate with his team and track job progress.

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CASE STUDY Ryelec Automation

Fergus and Groundplan helped Ryelec Automation improve their workflow. Before, quoting and planning jobs took half a day. Now, it takes just 60–90 minutes. The integration made estimates more accurat...e and job tracking easier. Installers get clearer information to do their work. Ryelec Automation can now scale their business more efficiently.

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Frequently Asked Questions(FAQ)

for Fergus

What is Fergus used for?

Fergus is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve Internal Communications by Proposal & Quote Management, Helpdesk Management and Tracking & Monitoring Communications .

What are the top features of Fergus?

Dashboard, Personalization and Calculator are some of the top features of Fergus.

Who uses Fergus?

Fergus is used by Construction, Manufacturing and Consumer Services among other industries.

What are Fergus alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Fergus.

Where is Fergus located?

Fergus is headquartered at 65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ.
lightning

Peers used Fergus for proposal & quote management and helpdesk management

Fergus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Fergus

Overall Risk Meter

Low Medium High

Top Failure Risks for Fergus

Fergus. News

Partnership

Fergus & Smartly partner to simplify NZ trade payroll

Fergus partners with Smartly to simplify payroll for New Zealand tradespeople, offering seamless integration at no cost to subscribers.

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Fergus. Profile

Company Name

Fergus.

Company Website

https://fergus.com/

HQ Location

65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ

Employees

11-50

Social

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Financials

SERIES B