Fergus Overview

Fergus transforms job management for tradesmen, offering a tailored solution for electricians, plumbers, builders, HVAC professionals, and roofers. This software simplifies business operations by integrating with over 100 suppliers and accounting platforms, enhancing efficiency in managing materials and labor. Fergus is trusted by more than 20,000 trade professionals, highlighting its reliability and effectiveness in the field service sector. The platform supports businesses of all sizes, ensuring scalability and adaptability to various operational stages. With a focus on reducing administrative burdens, Fergus empowers tradesmen to focus on their core work, ultimately driving business growth and customer satisfaction.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Fergus.

Other use cases:

  • Contract Management
  • Workflow Management
  • Contact List Management
  • Billing And Invoice Management
  • Campaign Management
  • Engaging And Following Up
  • Sending & Publishing Communications
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Fergus.

Other priorities:

  • Improve Consistency
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Fergus Use-Cases and Business Priorities: Customer Satisfaction Data

Fergus works with different mediums / channels such as Phone Calls. E-Mail. and Text SMS.

Fergus's features include Dashboard, Personalization, Calculator, etc. and Fergus support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Fergus analytics capabilities include Custom Reports, and Analytics.

Reviews

"...This program allows quotes/estimates, invoicing, supplier documents, day sheets and employee trackers all in the one program...." Peer review by Andrew Noad, Construction

Fergus, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Fergus offers top job management software for tradesmen like electricians, plumbers, and builders. It provides an efficient way to manage businesses in various field services.

Popular Business Setting

for Fergus

Top Industries

  • Construction
  • Manufacturing
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Fergus is popular in Construction, Manufacturing, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Fergus Customer wins, Customer success stories, Case studies

How does Fergus facilitate Proposal & Quote Management?

How can Fergus enhance your Helpdesk Management process?

What makes Fergus ideal for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Fergus solved their Field Service Management needs. Cuspera uses 714 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

AXT Plumbing - Construction - Small

Fergus job management software helped AXT Plumbing double its business size and boost cash flow. Before Fergus, the team struggled with lost hours, missed jobs, and manual invoicing. After switching,... they saw immediate gains in turnover and efficiency. The software's scheduling, invoicing, and reporting features made job tracking easy. Integration with suppliers like Reece saved staff an hour daily. AXT Plumbing now enjoys better financial visibility and smoother operations.

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Cable Systems - Electrical

Fergus helped Cable Systems grow from a small business with 3 staff to a medium-sized company. Ben, the co-owner, says Fergus gave him better control and a clear overview of the business. The system ...helped them spot under-quoting on jobs by about 30%. Profits increased, and they expanded to a new location and brought on a partner. Ben feels more confident taking risks and plans to keep growing with Fergus.

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Cable Systems - Electrical

Fergus helped Cable Systems grow from a small business with 3 staff to a medium-sized company. The platform gave Ben, the owner, better control and insight into his business. Fergus made it easy to t...rack profit per job and spot under-quoting issues, which improved profitability. The system allowed the team to expand, diversify, and increase confidence in taking business risks. Ben credits Fergus for enabling him to work on the business, not just in it.

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Xceed Electrical - Construction

Fergus helped Xceed Electrical solve problems with manual invoicing and job scheduling. Before Fergus, they struggled with paperwork and slow payments. Fergus made their business more streamlined and... profitable. The software centralized operations, automated reminders, and improved payment processing with Fergus Pay. Xceed Electrical saved time and money, improved cash flow, and gained better insights with reporting tools.

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Watersmith Plumbing and Gas - Plumbing

Fergus helped Watersmith Plumbing and Gas improve business cash flow and efficiency. Andrew, the owner, uses Fergus for quoting, invoicing, and safety management. Fergus Pay allows customers to pay i...nvoices quickly, speeding up payments. Integrating Fergus with Xero streamlined financial operations. The Fergus Go app helps the team manage jobs and supplier invoices easily. Supplier integrations save time and make job costing simple.

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JCE Contracting Ltd. - Construction

Fergus helped JCE Contracting Ltd. move from manual, paper-based job management to a digital system. Before Fergus, the team struggled with clunky processes, lost job records, and slow scheduling. Fe...rgus provided a digital calendar, mobile access for field staff, and integrated enquiry management. This made scheduling, tracking, and managing jobs much easier. The team now saves time, avoids mistakes, and delivers better service to customers.

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Frequently Asked Questions(FAQ)

for Fergus

What is Fergus used for?

Fergus is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Improve Internal Communications by Proposal & Quote Management, Helpdesk Management and Tracking & Monitoring Communications .

What are the top features of Fergus?

Dashboard, Personalization and Calculator are some of the top features of Fergus.

Who uses Fergus?

Fergus is used by Construction, Manufacturing and Consumer Services among other industries.

What are Fergus alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Fergus.

Where is Fergus located?

Fergus is headquartered at 65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ.
lightning

Peers used Fergus for proposal & quote management and helpdesk management

Fergus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.14/5 ★

Read Reviews (69)
Analytics

2.14/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Fergus

Overall Risk Meter

Low Medium High

Top Failure Risks for Fergus

Fergus. News

Partnership

Fergus & Smartly partner to simplify NZ trade payroll

Fergus partners with Smartly to simplify payroll for New Zealand tradespeople, offering seamless integration at no cost to subscribers.

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Fergus. Profile

Company Name

Fergus.

Company Website

https://fergus.com/

HQ Location

65 New North Road, Eden Terrace, Auckland, Auckland 1021, NZ

Employees

11-50

Social

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Financials

SERIES B