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Salesforce Essentials vs WORKetc: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Essentials vs. WORKetc is based on a specific set of business needs and context. The comparison uses 4479 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Essentials and WORKetc

Salesforce Essentials, WORKetc, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.

WORKetc focuses on Sales Document Management with Website, Contact List Management with Phone Calls, Helpdesk Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Essentials

Focus area

Software Failure Risk

  • medium

logo WORKetc

Focus area

WORKetc is better than Salesforce Essentials for

Software Failure Risk

  • low

About

Build stronger customer relationships, with the CRM built for small business

Business Management Software, Web based CRM, Project Management and Collaboration.

Age

1999

2006

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

82

59

Total Goals
(we found evidences for)

16

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


helpdesk management


sales document management

contract management

proposal & quote management


knowledge management


contact list management

creating contact list


communication management

tracking & monitoring communications

sending & publishing communications




workflow management


customer case management


pipeline management



sales call management

meeting management


training & onboarding


community building


conversion management


social media management

managing social media account

social media analytics




customer feedback management

measuring customer satisfaction



relationship management


lead qualification

lead qualification: demographic

lead qualification: technographic


campaign management

campaign analytics


generation of new leads



content management


opportunity management


business development



rating and review management


account management


loyalty management

customise loyalty program






products & pricelist management


promotion management


discount management




billing and invoice management


calendar management



advocacy management


conference call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase average basket value

  • Improve digital and social presence

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Establish thought leadership

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • social media

  • mobile app

  • point of sale

  • on premises

  • events

  • trade shows

  • Twitter

  • See 11 more
  • e-mail

  • mobile

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • social media

  • mobile app

  • point of sale

  • on premises

  • events

  • trade shows

  • Twitter

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting