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Compare Salesforce Essentials vs Vendasta Platform

Comparison Summary

For Salesforce Essentials vs Vendasta Platform comparison, Our AI algorithm looked at 4062 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Essentials and Vendasta Platform to solve their respective business needs.

Pros and cons of Salesforce Essentials and Vendasta Platform

Salesforce Essentials is more suited to businesses that require Engagement Management and Helpdesk Management with Social Media where as Vendasta Platform is focused towards White Labeling and Engagement Management with Social Media .

Both Salesforce Essentials and Vendasta Platform are CRM software, peers recommend Salesforce Essentials for sales document management and contract management where as Vendasta Platform is more known for white labeling and reputation management .

logo Salesforce Essentials

Focus area

Salesforce Essentials is better than Vendasta Platform for

Software Failure Risk

  • medium

logo Vendasta Platform

Focus area

Vendasta Platform is better than Salesforce Essentials for

Software Failure Risk

  • medium

About

Build stronger customer relationships, with the CRM built for small business

Vendasta | The white-label platform for companies selling

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

82

64

Total Goals
(we found evidences for)

16

16

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


helpdesk management


sales document management

contract management

proposal & quote management


knowledge management


contact list management


communication management

tracking & monitoring communications

sending & publishing communications




workflow management


customer case management


pipeline management



sales call management

meeting management


training & onboarding


community building


conversion management


social media management

managing social media account

social media analytics

engaging on social media

scheduling post to social media




customer feedback management

measuring customer satisfaction



relationship management


lead qualification

lead qualification: demographic

lead qualification: technographic


campaign management

campaign analytics


generation of new leads



content management


opportunity management


business development



rating and review management


account management


loyalty management

customise loyalty program






products & pricelist management






competitive intelligence



reputation management


social media marketing






personalized marketing


billing and invoice management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase average basket value

  • Improve digital and social presence

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Establish thought leadership

  • See 13 more
  • Acquire customers

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Build brand awareness

  • Improve ROI

  • Improve brand engagement

  • Improve stakeholder relations

  • Grow market share

  • Improve efficiency

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • Establish thought leadership

  • See 13 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • promotions

  • Facebook

  • channel partners

  • mass media

  • phone calls

  • video

  • Twitter

  • offline

  • coupons

  • Instagram

  • on premises

  • display advertisement

  • Facebook page

  • review sites

  • point of sale

  • omnichannel

  • user generated content

  • blogs

  • mobile

  • mobile app

  • text SMS

  • See 21 more
  • social media

  • website

  • e-mail

  • promotions

  • Facebook

  • channel partners

  • mass media

  • phone calls

  • video

  • Twitter

  • offline

  • coupons

  • Instagram

  • on premises

  • display advertisement

  • Facebook page

  • review sites

  • point of sale

  • omnichannel

  • user generated content

  • blogs

  • mobile

  • mobile app

  • text SMS

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting