Comparison Summary
This comparison report of Salesforce Essentials vs. SalesNOW is based on a specific set of business needs and context. The comparison uses 4328 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and SalesNOW
Salesforce Essentials, SalesNOW, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
SalesNOW focuses on Sales Document Management, Campaign Management, Contact List Management with Phone Calls, Engagement Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Build stronger customer relationships, with the CRM built for small business
The Mobile & Online CRM to Know the Customers Inside and Out
Age
1999
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
82
61
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve internal communications
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Improve ROI
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Scale best practices
- See 4 more
Top Channels
Channels Used
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phone calls
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mobile
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e-mail
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website
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offline
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mobile app
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trade shows
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chat
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point of sale
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text SMS
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promotions
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on premises
- See 9 more
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phone calls
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mobile
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e-mail
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website
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offline
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mobile app
-
trade shows
-
chat
-
point of sale
-
text SMS
-
promotions
-
on premises
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
