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Compare Salesforce Engage vs Riva

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Engage medium Failure Risk for Riva low
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Comparison Summary

This comparison report of Salesforce Engage vs. Riva is based on a specific set of business needs and context. The comparison uses 1489 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Engage and Riva

Salesforce Engage, Riva, Ebsta, MailTrack, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

logo Riva

Focus area

Riva is better than Salesforce Engage for

Software Failure Risk

  • low

About

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

45

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (64)

Read Reviews (28)

engaging and following up

Read Reviews (57)

Read Reviews (14)

communication management

Read Reviews (16)

Read Reviews (13)

sending & publishing communications

Read Reviews (8)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (6)

sales document management

Read Reviews (11)

Read Reviews (10)

proposal & quote management

Read Reviews (8)

Read Reviews (4)

contract management

Read Reviews (2)

Read Reviews (2)

forecasting

Read Reviews (9)

Read Reviews (0)

contact list management

Read Reviews (9)

Read Reviews (12)

social media management

Read Reviews (7)

Read Reviews (11)

social media analytics

Read Reviews (7)

Read Reviews (11)

campaign management

Read Reviews (7)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (6)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (1)

pipeline management

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (3)

generation of new leads

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (4)

content management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (1)

Read Reviews (4)

international marketing

Read Reviews (0)

Read Reviews (4)

helpdesk management

Read Reviews (0)

Read Reviews (19)

business development

Read Reviews (0)

Read Reviews (13)

calendar management

Read Reviews (0)

Read Reviews (4)

lifetime value management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting