Overview: Salesforce CRM and C2CRM as CRM Category solutions.
Salesforce CRM has extensive capabilities and aligns well with large enterprises in tech and financial sectors. It offers robust features like analytics and integration, supporting goals such as customer acquisition and revenue growth. C2CRM, however, is more focused on mid to small-sized businesses in manufacturing and energy sectors. It emphasizes social media management and drip marketing but lags in broader feature offerings. Salesforce provides comprehensive support channels, making it ideal for complex environments, while C2CRM suits businesses seeking targeted CRM functionalities with essential support channels.
Salesforce CRM: Salesforce is a unified Customer Relationship Management (CRM) platform. It helps businesses manage customer relationships and streamline processes.
C2CRM: C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.
Salesforce CRM and C2CRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Salesforce CRM offers diverse capabilities such as engagement management and workflow support. It's a go-to for businesses leveraging sales document handling and lead tracking. read more →
C2CRM supports functionalities like drip marketing and social media management. This makes it appealing to marketing-focused operations. read more →
Business Goals
Salesforce CRM excels in enhancing customer relationships and acquiring new customers. It is designed for driving substantial sales growth. read more →
C2CRM focuses on enhancing customer relationships and entering new markets. It's effective for businesses looking to scale gradually. read more →
Core Features
Salesforce CRM features analytics and integration capabilities. It suits tech-intensive environments with custom reports and data migration needs. read more →
C2CRM provides essential features like compliance and analytics. It caters to smaller operations needing basic integration and reporting. read more →
Vendor Support
Salesforce CRM offers comprehensive 24/7, phone, chat, and email support. This coverage is crucial for enterprises handling complex CRM tasks. read more →
C2CRM provides essential 24/7 support with phone and email options. It fits businesses that require reliable yet straightforward support. read more →
Segments and Industries
Salesforce CRM is popular among large and mid-market enterprises, especially in software and finance. It's designed for vast industry application. read more →
C2CRM serves enterprises in manufacturing and energy sectors. It's ideal for specific industries like food and beverages. read more →
Operational Alignment
Salesforce CRM aligns with complex, large-scale operations involving multiple communication channels like phone and email. read more →
C2CRM is tailored for modest workflows and social media interactions. It adapts well to straightforward mobile and email use. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Salesforce CRM in Action: Unique Use Cases
How does Salesforce CRM facilitate Engagement Management?
How does Salesforce CRM facilitate Contact List Management?
How does Salesforce CRM facilitate Communication Management?
What solutions does Salesforce CRM provide for Sales Document Management?
What solutions does Salesforce CRM provide for Lead Tracking?
C2CRM in Action: Unique Use Cases
What Are the key features of C2CRM for Relationship Management?
Why is C2CRM the best choice for Workflow Management?
Alternatives
Integrations
Few Salesforce CRM Integrations
News
Latest Salesforce CRM News
Salesforce Unveils Life Sciences Partner Network to Accelerate Digital Labor and Data Programs
Salesforce has launched the Life Sciences Partner Network, aiming to accelerate digital labor and data initiatives for pharmaceutical and biotech companies by connecting them with specialized partners and solutions within its ecosystem.
Latest C2CRM News
TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner
C2CRM named “2024 Customer Product of the Year Award” C2CRM Honored for Exceptional Innovation The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their […]
The post TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner appeared first on Clear C2.
