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Reputation.com vs Chatmeter Platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Reputation.com medium Failure Risk for Chatmeter Platform medium
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Comparison Summary

This comparison report of Reputation.com vs. Chatmeter Platform is based on a specific set of business needs and context. The comparison uses 5213 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reputation.com and Chatmeter Platform

Reputation.com, Chatmeter Platform, BirdEye, Experience.com, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reputation.com covers Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.

Chatmeter Platform focuses on Rating And Review Management, Reputation Management with Offline, Social Media Management with Social Media, Engagement Management with Social Media, etc.

"Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. " - Kiara Simmance

"I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. " - Dan Kealey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reputation.com

Focus area

Reputation.com is better than Chatmeter Platform for

Software Failure Risk

  • medium

logo Chatmeter Platform

Focus area

Chatmeter Platform is better than Reputation.com for

Software Failure Risk

  • medium

About

Experience Management Platform for listening, understanding and taking action.

Local listing, review, and social media management for the multi-location brand and agency

Age

2006

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

78

57

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction

reputation management

Read Reviews (217)

Read Reviews (68)

rating and review management

Read Reviews (186)

Read Reviews (74)

social media management

Read Reviews (160)

Read Reviews (93)

engaging on social media

Read Reviews (53)

Read Reviews (18)

scheduling post to social media

Read Reviews (40)

Read Reviews (8)

social media analytics

Read Reviews (19)

Read Reviews (36)

monitoring social media

Read Reviews (6)

Read Reviews (11)

managing social media account

Read Reviews (6)

Read Reviews (4)

engagement management

Read Reviews (123)

Read Reviews (45)

engaging and following up

Read Reviews (93)

Read Reviews (35)

communication management

Read Reviews (82)

Read Reviews (40)

sending & publishing communications

Read Reviews (72)

Read Reviews (25)

tracking & monitoring communications

Read Reviews (8)

Read Reviews (13)

customer feedback management

Read Reviews (80)

Read Reviews (15)

measuring customer satisfaction

Read Reviews (10)

Read Reviews (1)

measuring net promoter score

Read Reviews (6)

Read Reviews (2)

sales review & feedback

Read Reviews (11)

Read Reviews (3)

loyalty management

Read Reviews (9)

Read Reviews (1)

customise loyalty program

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (9)

Read Reviews (10)

sales document management

Read Reviews (7)

Read Reviews (4)

contract management

Read Reviews (4)

Read Reviews (4)

competitive intelligence

Read Reviews (7)

Read Reviews (22)

content management

Read Reviews (6)

Read Reviews (12)

content publishing

Read Reviews (4)

Read Reviews (10)

helpdesk management

Read Reviews (6)

Read Reviews (6)

touchpoint management

Read Reviews (5)

Read Reviews (2)

campaign management

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (5)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (4)

products & pricelist management

Read Reviews (4)

Read Reviews (11)

workflow management

Read Reviews (4)

Read Reviews (20)

channel management

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (1)

generation of new leads

Read Reviews (3)

Read Reviews (1)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (3)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (2)

performance management

Read Reviews (1)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • See 10 more

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve visibility

  • Improve consistency

  • Increase customer life time value

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • social media

  • offline

  • on premises

  • Facebook

  • e-mail

  • website

  • review sites

  • promotions

  • Yelp

  • phone calls

  • Instagram

  • point of sale

  • Twitter

  • LinkedIn

  • user generated content

  • blogs

  • channel partners

  • video

  • mobile

  • mobile app

  • See 17 more

  • social media

  • offline

  • on premises

  • Facebook

  • e-mail

  • website

  • review sites

  • promotions

  • Yelp

  • phone calls

  • Instagram

  • point of sale

  • Twitter

  • LinkedIn

  • user generated content

  • blogs

  • channel partners

  • video

  • mobile

  • mobile app

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting