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ProductBoard vs BigTime Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ProductBoard vs. BigTime Software is based on a specific set of business needs and context. The comparison uses 5940 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ProductBoard and BigTime Software

ProductBoard, BigTime Software, ProdPad, Aha!, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ProductBoard covers Products & Pricelist Management, Customer Feedback Management, Engagement Management, Workflow Management, etc.

BigTime Software focuses on Helpdesk Management, Billing And Invoice Management, Training & Onboarding, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ProductBoard

Focus area

ProductBoard is better than BigTime Software for

Software Failure Risk

  • medium

logo BigTime Software

Focus area

BigTime Software is better than ProductBoard for

Software Failure Risk

  • low

About

Product Management Software productboard

Simplify even most complex problem with Professional Services Automation software

Financials

SERIES D

SERIES B

Business Need

Total Processes
(we found evidences for)

34

47

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads




training & onboarding


lifetime value management


sales review & feedback





rating and review management


knowledge management


sales document management

proposal & quote management


category management


competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve internal communications

  • Launch new products

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase sales & revenue

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more
  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting