cuspera logo CUSPERA

Compare Plumb5 vs Oracle Responsys

Comparison Summary

For Plumb5 vs Oracle Responsys comparison, Our AI algorithm looked at 1865 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Plumb5 and Oracle Responsys to solve their respective business needs.

Pros and cons of Plumb5 and Oracle Responsys

Plumb5 is more suited to businesses that require Engagement Management and Social Media Management with Website where as Oracle Responsys is focused towards Engagement Management with E-Mail and Campaign Management with E-Mail .

logo Plumb5

Focus area

Software Failure Risk

  • medium

logo Oracle Responsys

Focus area

Oracle Responsys is better than Plumb5 for

Software Failure Risk

  • low

About

Plumb5: Real-time Customer Engagement Platform

Oracle | Integrated Cloud Applications and Platform Services

Age

2010

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

40

56

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics




campaign management

campaign analytics


touchpoint management




communication management

tracking & monitoring communications

sending & publishing communications



generation of new leads





lifetime value management


loyalty management

identify target customers

create engagement based loyalty


conversion management



personalized marketing


social media marketing



segmentation and targeting




helpdesk management



content management


training & onboarding


channel management


account management


promotion management



contact list management


competitive intelligence


relationship management



international marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase sales & revenue

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve digital and social presence

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • mobile

  • text SMS

  • website

  • social media

  • user generated content

  • blogs

  • mobile app

  • offline

  • display advertisement

  • phone calls

  • point of sale

  • video

  • on premises

  • See 12 more
  • e-mail

  • promotions

  • mobile

  • text SMS

  • website

  • social media

  • user generated content

  • blogs

  • mobile app

  • offline

  • display advertisement

  • phone calls

  • point of sale

  • video

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting