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Compare Oracle CRM On Demand vs Second CRM

Comparison Summary

For Oracle CRM On Demand vs Second CRM comparison, Our AI algorithm looked at 2113 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Oracle CRM On Demand and Second CRM to solve their respective business needs.

Pros and cons of Oracle CRM On Demand and Second CRM

Oracle CRM On Demand is more suited to businesses that require Workflow Management and Engagement Management where as Second CRM is focused towards Sales Document Management and Workflow Management with E-Mail .

logo Oracle CRM On Demand

Focus area

Software Failure Risk

  • medium

logo Second CRM

Focus area

Second CRM is better than Oracle CRM On Demand for

Software Failure Risk

  • low

About

Oracle CRM On Demand | Oracle

CRM Solutions & Tools for Business Productivity. | SecondCRM

Age

1977

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

63

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


workflow management


engagement management

engaging and following up


contact list management


sales document management

proposal & quote management

contract management


relationship management


helpdesk management


competitive intelligence


campaign management





opportunity management



performance management


social media management

social media analytics


loyalty management

customise loyalty program


generation of new leads


touchpoint management


channel management


communication management

sending & publishing communications


rating and review management


conversion management





customer feedback management


products & pricelist management


training & onboarding


content management



billing and invoice management



subscription management



sales call management


payment management



revenue cycle management



calendar management


knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more
  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting