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Compare ONEsite vs Salesforce Community Cloud

Failure Risk Guidance Security Report ?

Failure Risk for ONEsite medium Failure Risk for Salesforce Community Cloud low
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Comparison Summary

For ONEsite vs Salesforce Community Cloud comparison, Our AI algorithm looked at 1400 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ONEsite and Salesforce Community Cloud to solve their respective business needs.

Pros and cons of ONEsite and Salesforce Community Cloud

ONEsite is more suited to businesses that require Engagement Management with Offline and Training & Onboarding with E-Mail where as Salesforce Community Cloud is focused towards Engagement Management with User Generated Content and Collaboration with Mobile .

logo ONEsite

Focus area

Software Failure Risk

  • medium

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than ONEsite for

Software Failure Risk

  • low

About

The revolutionary integrated forum, chat and comment software for live conversations

Online Community Software - Salesforce.com

Age

2016

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

35

50

Total Goals
(we found evidences for)

1

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (15)

Read Reviews (60)

engaging and following up

Read Reviews (12)

Read Reviews (37)

training & onboarding

Read Reviews (6)

Read Reviews (5)

communication management

Read Reviews (6)

Read Reviews (11)

sending & publishing communications

Read Reviews (6)

Read Reviews (7)

loyalty management

Read Reviews (5)

Read Reviews (2)

social media management

Read Reviews (4)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (4)

Read Reviews (5)

content management

Read Reviews (3)

Read Reviews (4)

content curation

Read Reviews (2)

Read Reviews (1)

payment management

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (18)

contact list management

Read Reviews (2)

Read Reviews (11)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (1)

Read Reviews (3)

rating and review management

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (6)

knowledge management

Read Reviews (0)

Read Reviews (25)

customer case management

Read Reviews (0)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (5)

customer feedback management

Read Reviews (0)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (5)

conversion management

Read Reviews (0)

Read Reviews (3)

opportunity management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting