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Compare NGDATA vs Optimove

Comparison Summary

For NGDATA vs Optimove comparison, Our AI algorithm looked at 19699 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NGDATA and Optimove to solve their respective business needs.

logo NGDATA

Focus area

  • engagement management
  • Customer feedback management

NGDATA is better than Optimove for

logo Optimove

Focus area

  • engagement management
  • Lifetime value management

Optimove is better than NGDATA for

About

Customer Data Platform driving engagement with the customers and build more successful relationships

Relationship Marketing Hub that help marketers drive growth by transforming customer data into actionable insights

Financials

Series C

Series A

Business Need

Total Processes
(we found evidences for)

21

62

Total Goals
(we found evidences for)

3

16

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


customer case management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

engaging on social media

monitoring social media

managing social media account

scheduling post to social media


competitive intelligence


lifetime value management


helpdesk management


sales document management

proposal & quote management

contract management



content publishing

searching for content


campaign analytics



training & onboarding


create engagement based loyalty

identify target customers


rating and review management


contact list management


social media marketing


personalized marketing





segmentation and targeting




generation of new leads



lead qualification: technographic





knowledge management

creating knowledge base


business development


account management



discount management



international marketing


sales call management

call transcription


products & pricelist management



referral management


relationship management


promotion management







performance management


community building


influencer marketing


touchpoint management



channel management



follower management



conversion management


motivation management


workflow management



reputation management


advocacy management


relationship marketing






opportunity management


revenue cycle management



courses & assessment

create learning path


community marketing





outbound marketing


trade show marketing




database marketing



category management




subscription management


calendar management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Acquire customers

  • Establish thought leadership

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Improve digital and social presence

  • Launch new products

  • Manage risk

  • Improve efficiency

  • Improve internal communications

  • Improve consistency

  • See 14 more
  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Acquire customers

  • Improve efficiency

  • Build brand awareness

  • Launch new products

  • Improve internal communications

  • Increase average basket value

  • Establish thought leadership

  • Improve digital and social presence

  • Improve consistency

  • Improve stakeholder relations

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • phone calls

  • promotions

  • website

  • offline

  • games

  • text SMS

  • mobile

  • Facebook

  • trade shows

  • video

  • user generated content

  • point of sale

  • blogs

  • chat

  • omnichannel

  • coupons

  • display advertisement

  • mass media

  • newsletter

  • mobile app

  • on premises

  • television

  • events

  • LinkedIn

  • review sites

  • Amazon

  • print media

  • magazine

  • Instagram

  • Netflix

  • Facebook page

  • radio

  • Slack

  • newspaper

  • out of home

  • billboards

  • See 35 more
  • e-mail

  • social media

  • phone calls

  • promotions

  • website

  • offline

  • games

  • text SMS

  • mobile

  • Facebook

  • trade shows

  • video

  • user generated content

  • point of sale

  • blogs

  • chat

  • omnichannel

  • coupons

  • display advertisement

  • mass media

  • newsletter

  • mobile app

  • on premises

  • television

  • events

  • LinkedIn

  • review sites

  • Amazon

  • print media

  • magazine

  • Instagram

  • Netflix

  • Facebook page

  • radio

  • Slack

  • newspaper

  • out of home

  • billboards

  • See 35 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting