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Mention vs SOCi: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mention vs. SOCi is based on a specific set of business needs and context. The comparison uses 7294 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mention and SOCi

Mention, SOCi, Brandwatch, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mention covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

SOCi focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.

"We started out using Google Alerts, but found that it wasn't an efficient solution for tracking all online conversations. Beyond Google Alert’s infrequent updates, we found that Mention really monitors and analyzes much more widely than Google Alert...s, forums, all sites and social networks. That's why we chose Mention. " - Matthieu Gariel

"It is no secret that throughout the past year, the healthcare industry has experienced rapid change like never before. SOCi has helped us communicate each new change quickly and efficiently across all of our BrightStar Care locations nationwide so w...e can focus on what we do best: delivering a higher standard of in home quality care for those in need. " - Teresa Celmer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mention

Focus area

Mention is better than SOCi for

Software Failure Risk

  • medium

logo SOCi

Focus area

SOCi is better than Mention for

Software Failure Risk

  • medium

About

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

SOCi: Localised Social Marketing

Age

2013

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

99

72

Total Goals
(we found evidences for)

16

13

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

engaging on social media

scheduling post to social media

social media analytics

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


searching for content



campaign management

campaign monitoring

campaign analytics


competitive intelligence


helpdesk management



social media marketing


influencer marketing


reputation management



generation of new leads


customer feedback management

measuring net promoter score

measuring customer satisfaction



sales document management

proposal & quote management

contract management


workflow management


rating and review management


training & onboarding



talk track creation



touchpoint management


loyalty management

identify target customers


account management


contact list management





business development


lead qualification

lead qualification: technographic



lifetime value management


performance management


discount management


promotion management


conversion management


bundling of products



sales quota management


trade show marketing








knowledge management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Increase customer life time value

  • Improve efficiency

  • See 13 more
  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Launch new products

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • social media

  • offline

  • on premises

  • website

  • Facebook

  • point of sale

  • user generated content

  • promotions

  • e-mail

  • Instagram

  • blogs

  • review sites

  • Yelp

  • video

  • phone calls

  • Twitter

  • mobile

  • LinkedIn

  • text SMS

  • games

  • Facebook page

  • chat

  • mobile app

  • Tripadvisor

  • events

  • trade shows

  • See 23 more
  • social media

  • offline

  • on premises

  • website

  • Facebook

  • point of sale

  • user generated content

  • promotions

  • e-mail

  • Instagram

  • blogs

  • review sites

  • Yelp

  • video

  • phone calls

  • Twitter

  • mobile

  • LinkedIn

  • text SMS

  • games

  • Facebook page

  • chat

  • mobile app

  • Tripadvisor

  • events

  • trade shows

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

high

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low

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Business Setting