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MarketSharp vs Kommo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of MarketSharp vs. Kommo is based on a specific set of business needs and context. The comparison uses 1920 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing MarketSharp and Kommo

MarketSharp, Kommo, Oracle CRM On Demand, YetiForce CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

MarketSharp covers Generation Of New Leads, Customer Feedback Management, Engagement Management with E-Mail, Contact List Management, etc.

Kommo focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo MarketSharp

Focus area

Software Failure Risk

  • medium

logo Kommo

Focus area

Kommo is better than MarketSharp for

Software Failure Risk

  • low

About

CRM Software for Contractors, Remodelers, and Home Improvement Professionals

Empower your team to sell more effectively

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

55

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


contact list management


conversion management


sales document management

contract management

proposal & quote management



workflow management


rating and review management



helpdesk management


campaign management



reputation management


lifetime value management


communication management

tracking & monitoring communications



sales review & feedback



sales call management


relationship management


training & onboarding




follower management



social media analytics


managing social media account


social media management

social media analytics

managing social media account



pipeline management



discount management


promotion management




business development


lead qualification


account management


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Increase customer life time value

  • Acquire customers

  • Improve consistency

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Improve digital and social presence

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more
  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting