Overview: Luciq (formerly Instabug) and QuickTapSurvey as Customer Feedback Management Category solutions.
Instabug and QuickTapSurvey are tailored for customer feedback management but suit different corporate strategies. Instabug emphasizes automated workflows and diverse integrations appealing to large businesses, while QuickTapSurvey focuses on trade show marketing and lead generation, serving enterprises and mid-sized firms. Choose Instabug for comprehensive data and integration capabilities, or QuickTapSurvey for lead generation and offline survey use cases.
Luciq (formerly Instabug): Instabug helps test new features, enhance app quality, and gather user feedback throughout the mobile development lifecycle. Frequent releases and 5-star apps are facilitated.
QuickTapSurvey: QuickTapSurvey is the #1 rated offline survey app for data collection using iPads, iPhones, and Android devices. It captures data even without an internet connection.
Luciq (formerly Instabug) and QuickTapSurvey: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Instabug supports collecting feedback, automated workflows, and helpdesk management for seamless operational needs. read more →
QuickTapSurvey facilitates trade show marketing, feedback collection, and lead generation, targeted at event-driven operational functions. read more →
Business Goals
Instabug aims to improve customer satisfaction and efficiency, adapting to improve stakeholder relations and acquiring customers. read more →
QuickTapSurvey helps in acquiring new customers and increasing sales by boosting customer satisfaction and ROI. read more →
Core Features
Instabug shines with its data import/export, custom reports, and extensive integrations for robust data analysis. read more →
QuickTapSurvey highlights custom reports, data export, and ease of migration, useful for effective survey execution and data management. read more →
Vendor Support
Instabug offers comprehensive 24/7 support, including phone and email, catering to complex operational needs. read more →
QuickTapSurvey provides 24/7 support with an emphasis on chat assistance, suitable for straightforward and quick queries. read more →
Segments and Industries
Instabug serves predominantly large enterprises and software industries, aligning with large-scale and tech sector demands. read more →
QuickTapSurvey is used by enterprises across telecommunications and non-profits, adaptable to wide-ranging industry requirements. read more →
Operational Alignment
Instabug integrates deeply into IT workflows, perfect for environments requiring extensive customization and data control. read more →
QuickTapSurvey fits well in environments needing quick deployment at events, offering offline functionality for ease of access and use. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Luciq (formerly Instabug) and QuickTapSurvey
How does Luciq (formerly Instabug) and QuickTapSurvey address your Collecting Feedback Challenges?
Luciq (formerly Instabug) in Action: Unique Use Cases
Why is Luciq (formerly Instabug) the best choice for Automated Workflows?
How does Luciq (formerly Instabug) facilitate Helpdesk Management?
What benefits does Luciq (formerly Instabug) offer for Engaging Conversational Surveys?
How can Luciq (formerly Instabug) enhance your Training & Onboarding process?
QuickTapSurvey in Action: Unique Use Cases
How can QuickTapSurvey optimize your Trade Show Marketing Workflow?
Alternatives
Integrations
Few QuickTapSurvey Integrations
News
Latest Luciq (formerly Instabug) News
Luciq Rebrands from Instabug to Lead a New Era of Mobile AI - waya.media
Luciq, formerly known as Instabug, has rebranded to reflect its focus on AI-driven mobile observability and enterprise solutions. This marks a shift from its original bug reporting roots to a broader AI-powered platform that automates repetitive tasks for engineering teams. The rebranding aligns with Luciq's ambition to redefine mobile app development and expand into new regions, backed by investors like Accel and Insight Partners.
