Overview: Lokalise and Glance Guided CX as Collaboration and Productivity Category solutions.
Lokalise excels in workflow management and entering new markets, appealing to large enterprises within IT sectors. Glance Visual Engagement Platform focuses on customer engagement and enhancing lifetime value, supporting various business practices with strong analytics and integration. While Lokalise suits IT environments seeking market expansion, Glance Visual Engagement Platform enhances customer relationships across business scales.
Lokalise: Lokalise is a continuous localization and translation management platform. It integrates into development workflows to expedite the shipping of localized products.
Glance Guided CX: Glance provides powerful CX solutions including Cobrowsing, Screen Share, Mobile App Share, and Video. Human-to-human guidance is delivered in a digital environment.
Lokalise and Glance Guided CX: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Lokalise offers robust workflow management, collaboration, and helpdesk management. It is crafted to satisfy users needing effective process and document management. read more →
Glance Visual Engagement Platform specializes in engagement management and collaboration. It supports users focused on customer interactions and satisfaction. read more →
Business Goals
Lokalise helps in entering new markets and launching products. It caters to enterprises aiming for expansion and improved efficiency. read more →
Glance Visual Engagement Platform enhances customer relationships and improves ROI. Businesses aiming to strengthen customer bonds and revenue will find it useful. read more →
Core Features
Lokalise provides custom reports, data export/import capabilities, and seamless integration. These features serve enterprises with complex data needs. read more →
Glance Visual Engagement Platform includes analytics, custom reports, and integrations. These features boost real-time insights for customer-centric operations. read more →
Vendor Support
Lokalise provides 24/7 support and multi-channel assistance, aligning with enterprise-scale operations. read more →
Glance Visual Engagement Platform offers 24/7 and phone support, catering to businesses with continuous customer interaction. read more →
Segments and Industries
Lokalise is favored by large enterprises in IT and software sectors. It aligns well with tech-driven industries. read more →
Glance Visual Engagement Platform serves diverse industries, though specific prominent segments are not defined. It is versatile across business scales. read more →
Operational Alignment
Lokalise integrates smoothly with IT operations, fitting complex workflows. It is ideal for large technical environments. read more →
Glance Visual Engagement Platform fits businesses focused on customer journeys. It aligns with varied marketing and customer service operations. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Lokalise in Action: Unique Use Cases
How can Lokalise optimize your Workflow Management Workflow?
How does Lokalise address your Collaboration Challenges?
How efficiently Does Lokalise manage your Helpdesk Management?
How can Lokalise enhance your Training & Onboarding process?
What solutions does Lokalise provide for Products & Pricelist Management?
Glance Guided CX in Action: Unique Use Cases
How efficiently Does Glance Guided CX manage your Engagement Management?
What Are the key features of Glance Guided CX for Customer Feedback Management?
Why is Glance Guided CX the best choice for Contact List Management?
Alternatives
News
Latest Glance Guided CX News
Glance Cobrowse for Microsoft Dynamics 365 Contact Center now available in Microsoft AppSource - Morningstar
Glance Cobrowse for Microsoft Dynamics 365 Contact Center is now available in Microsoft AppSource. This integration enables contact center agents to visually engage with customers in real time, enhancing digital customer experience within the Dynamics 365 platform. The solution streamlines support workflows and improves customer satisfaction by allowing seamless cobrowsing directly from the Microsoft environment.
